Hotels met spa in Zermatt

"Booked a family room for 3 adults and 1 child. Service at front counter is excellent! Courteous, friendly and informative. Also we got upgraded! Room is clean and spacious and has a balcony. On going renovation next door during our stay in Oct 2024. Resort has 2 restaurant at the hotel but one apparently requires reservation and has seating time. We were famished when arrived at the restaurant at 8pm, but were told to come back at 830pm for second seating. Such a disappointment when the front counter service was excellent. Had dinner at the pub instead, food wasn’t too bad. Spa facilities was great. Would stay at the same Ola e again. Value for money"

"Location – 10/10 Nestled high above Zermatt, the Riffelhaus 1853 is accessible via the Gornergrat railway, making the journey itself an adventure. Once you arrive, you’re greeted by panoramic mountain views in every direction, with the iconic Matterhorn standing proudly in front of you. The setting is perfect for ski-in/ski-out access in winter and stunning hiking trails in summer. Rooms – 9/10 The rooms are cozy, modern, and well-equipped while still maintaining a classic Swiss alpine charm. Many rooms come with Matterhorn views, and waking up to this scenery is an experience in itself. The beds are comfortable, and the rustic wooden decor gives a warm, welcoming feel. Some rooms have balconies, which I highly recommend booking for the full experience. Service – 9/10 The staff is friendly, professional, and attentive. Despite the hotel’s remote location, the service is top-notch, with staff going out of their way to accommodate special requests. From seamless check-in to helpful local recommendations, they make the stay even more special. Dining – 8.5/10 The on-site restaurant serves delicious Swiss cuisine, including traditional dishes like fondue and rösti. The breakfast is generous, featuring fresh bread, cheeses, meats, and eggs cooked to order. The only downside is that, due to the remote location, dining options are limited to the hotel restaurant, but the quality makes up for it. Wellness & Spa – 10/10 The outdoor hot tub with a view of the Matterhorn is an absolute highlight! There’s also a sauna and steam bath, perfect after a day of skiing or hiking. Soaking in the warm water while surrounded by snow-capped peaks is an experience worth every penny. Activities – 10/10 Winter: Perfect for skiing, as the hotel is directly on the slopes. The ski room is convenient, and the access to the Gornergrat ski area is unbeatable. Summer: Incredible hiking trails with direct access to the Gornergratbahn for easy excursions to higher altitudes."

"Location was really convenient and was just a 5-8 min walk from the main train station with a supermarket just 3 min away. The staff at the hotel were friendly and helpful too! The hotel provides free laundry and dryer for all guests and that was really helpful as it was the last few days of our holiday and we had a bunch of clothes to wash 😮💨"

"Everything is excellent. I was very impress by the view of Matterhorn. I will strongly recommend to my families and friends to stay at Alpen Resort & Spa. There are lots of indoor activities and facilities to enjoy."

"The family run hotel promoted their sustainability ethos, in the choice of building materials and the food provided at breakfast. Very helpful staff went out of their way to ensure a great stay."

"For a truly memorable stay in Zermatt, look no further than the Traditional Julen Hotel. We travelled throughout Switzerland, and the view from our Matterhorn room was hands down the best we experienced. Waking up to that iconic peak every morning was simply breathtaking. The service at the Julen is impeccable. The staff is incredibly accommodating and went above and beyond to meet every need we had, making us feel truly welcome. Speaking of needs, be sure to grab a bite at their downstairs restaurant. The food is excellent, though the space is a little on the cozy (some might say claustrophobic) side. Don't let that deter you, though - the culinary experience is well worth it. Overall, the Traditional Julen Hotel is a fantastic choice. Splurge on the Matterhorn room for an unforgettable view, and rest assured knowing you'll be taken care of by a truly exceptional team. Highly recommended!"

"ที่พักสวยงาม ห้องสวีทชั้น4(ชั้นบนสุด)วิว Zermatt mt. เราพักแบบครอบครัว มีสปาบริการฟรี อาหารเช้าสไตล์สวิส อร่อย พนักงานให้คำแนะนำอย่างดีในการเดินทางท่องเที่ยวบริเวณโดยรอบ ห้องพักสวยงาม แต่แสงสลัวเกินไป อาจจะเหมาะกับคู่รักมากกว่า มีให้ก่อกองไฟ(ในตู้กระจก)ให้ความอบอุ่นภายในห้องนั่งเล่น เตียงเสริมถูกนำมาวางไว้ในห้องนั่งเล่นนี้ ทำให้เวลานอนแสงจากกองไฟสว่างเกินไป ส่วนในห้องนอนใหญ่เป็นหลังคากระจก ม่านปิดกั้นไฟฟ้าแต่เสียใช้งานไม่ได้ต้องใช้ manual ห้องนี้หนาวมาก เหมือนheater จะทำงานได้ไม่ดี"

"the location is good, located near the cable car up the matterhorn! we were given a room located in the annex building, which you have to go out into the open before assessing (q inconvenient..). there were also limited amenities (no kettle, no soap etc). the breakfast tho.... was worth it! (-: staff from the kitchen was also proactive and helpful!"

"I traveled with clutch and to the hotel is simply easy walk. Direct opposite the rail station and near all the restaurants and Coop. I used the pool and it’s so nice.The breakfast was wonderful (some FOC selection in menu and a good spread in buffet) and they provide afternoon tea too."

"The hotel is perfect. At first when I look at the photos, I thought it would be a cozy small wooden room which is a little bit worn out. But no! Everything is so new and clean. The location is perfect! Center of everything! Breakfast got a wide range of choices too. Staff are nice. One downside of the hotel is that for me, the pillow is wayyy too flat. I have to put the towels from the bathroom under the pillow. Other than that, perfect!"