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Geplaats op7 jun 2025
Akhor
Check in was pretty fast and easy. The rooms are pretty decent with size, but only allow 2 adults and 1 child on the double bed. Paying for an additional bed for adult costs CHF 80, which is reasonable. However, since I have 2 young kids, I also have to pay for the additional bed. Though not a big deal, but hope hotel can revise the occupancy policy to offer family with 2 young child to stay in without additional costs,
Location wise, it’s fantastic. Next to a university.
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Prijs per nacht vanaf:€ 526
Geplaats op23 okt 2025
Gastgebruiker
The hotel offers a convenient location near the train station, and the room was clean, comfortable, and well-maintained. From a facilities standpoint, everything met expectations.
However, the service provided during the night shift was disappointing. Shortly after midnight, I contacted the front desk for assistance with locating an Apple Store or confirming the train route to the airport, as my phone screen had just been damaged. The staff member on duty displayed impatience and a clear unwillingness to communicate. He repeatedly told me not to worry in front of him and to “figure it out myself,” which was both unhelpful and unprofessional. His information was also inconsistent—first claiming the Apple Store near the train station could repair phones, then insisting there was no Apple Store in the area.
When I approached the reception directly for further assistance, he again refused to help. By contrast, the morning receptionist was courteous, patient, and provided clear guidance, including the fact that a train transfer was required to reach the airport—details the night staff had not mentioned.
It is unfortunate that one staff member’s attitude overshadowed an otherwise positive experience. With more consistent and professional service across all shifts, this hotel would be an excellent choice for travelers.
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Prijs per nacht vanaf:€ 299
Geplaats op27 dec 2023
Kenchana19
Hotelspersoneel erg meegaand. Wanneer u op het treinstation van Luzern aankomt, gaat u naar het basstation buiten het treinstation en neemt u buslijn. 1 of nee. 19 richting Lowenplatz (3 stations verderop) en de bus stopt vlakbij het hotel.
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Prijs per nacht vanaf:€ 130
Geplaats op16 jan 2025
Gastgebruiker
Located 5 min from Lucerne train station. Got to check in and out at Mono Hotel which is actually bigger. It’s a clean traditional room. Likes the breakfast spread and quality. Got coffee machine in room too.
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Prijs per nacht vanaf:€ 160
Geplaats op22 aug 2025
Gastgebruiker
Encontramos la habitacion un poco pequeña. Coincidimos con una ola de calor y como carece de aire acondicionado parecía un horno.El desayuno muy completo.
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Prijs per nacht vanaf:€ 115
Geplaats op4 jan 2026
Tng Chee Wei
Not near city centre. However, hotel provided free ticket for public transport there. Overall, a very pleasant experience during my stay there.
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Prijs per nacht vanaf:€ 213
Geplaats op23 apr 2025
PPeht
Ik ben er een dag geweest. Er zijn twee bedden in de kamer, geen stopcontacten, maar wel twee usb-opladers. De badkamer en het toilet worden gedeeld (en dat zijn er nogal wat). Er zijn speelruimtes, studeerruimtes...
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Prijs per nacht vanaf:€ 42
Geplaats op31 okt 2024
Teeotee
This is by far the best hotel my wife and I stayed at during our 10 days in Switzerland. The location is right in the center of Lucerne old town, which is only about 9 minutes walking to the main station.
Most importantly, the hotel is very well-decorated and stylish. The lightings and the atmosphere are perfect. Truly recommend this hotel for your trip to Lucerne.
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Prijs per nacht vanaf:€ 135
Geplaats op22 dec 2023
Zeus153
Er is 24 uur per dag gratis warm water, er is een supermarkt met speciale prijzen en er wordt voor het diner gezorgd. Het duurt 10 minuten om naar het Centraal Station te gaan en alle schilderachtige plekjes zijn gemakkelijk te bereiken. Maar het fijne is dat het toilet en de badkamer niet op slot zijn.
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Prijs per nacht vanaf:€ 133
Geplaats op30 mei 2024
Gastgebruiker
Located ~700 m from the main train station, near thr lake, however, all the rooms are obscured by other buildings so there’s no view of the lake.
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Prijs per nacht vanaf:€ 114