3-Starhotels in Luzern

We arrived to the hotel at 12, but all locker are fully occupied (i remember only around 10 lockers) and I have to carried the luggage and wait for check in nearby the river (lucky not too far) and there is no air-con in the room but hotel do provide a fan for us but still too hot to sleep with. But the location is very good and hotel provide a free transportation ticket (never used cause we walked)

Excellent location. Close to Chapel Bridge, Altstadt & the tram-stop to the Main Train Station is less than 5 mins walk from the hotel. Room is amazing. Bed is comfy & warm. Stayed on a higher floor where there's a balcony 😍 Breakfast was the basics, nothing fancy...but spread was good enough to kickstart your day. I'm grateful breakfast came with room. I'll definitely return for a stay when I visit Lucerne again! Highly recommended!👍👍👍

The hotel (i.e. the building with a Swiss flag in my photo) has an excellent location, which is close to Luzern train station, the pier and a main bus stop. Ground floor is their restaurant where you can enjoy breakfast with a fantastic view of Chapel Bridge. Receptionists are friendly and welcoming. The room is cozy and clean. It is not big but I can still open my large suitcase. With its central location and service quality, I think it is absolutely a good value of money.

The staff at Hotel Baslertor were awesome. Toby, Lars and the lady were so friendly and helpful, We felt so welcomed and like the room we stayed in. There are seating areas in the hotel and we were able to relax in between our outings. It was convenient to hop on a bus to get to the main train station and we are able to walk to many places. If housekeeping could keep the room even cleaner it would be perfect.

酒店位置非常好，我們一早兩小時步行遊覽盧塞恩，陽台推窗就是教堂的尖頂。小小的，像是家庭旅店，鑰匙是留在前台桌子上的信封裏，沒有工作人員提供其它諮詢服務。房間沒有空調，半夜熱醒才發現有個台式風扇。總體來説性價比不高，沒睡好

The location is good, close to the train station and most sightseeing places in Luzern. The receptionists were all friendly and helpful. The only drawback of the hotel is noise levels. There are many restaurants around with outdoor seating so you would hear people chatting all the way till 11 pm. 5AM in the morning there would be loud street cleaning trucks. There was one night some bar nearby had loud drunk people noise till 2AM. There's no AC in the room so you have to leave the window open and deal with all the noises.

Hotelspersoneel erg meegaand. Wanneer u op het treinstation van Luzern aankomt, gaat u naar het basstation buiten het treinstation en neemt u buslijn. 1 of nee. 19 richting Lowenplatz (3 stations verderop) en de bus stopt vlakbij het hotel.

Not near city centre. However, hotel provided free ticket for public transport there. Overall, a very pleasant experience during my stay there.

Excellent accommodation, smooth check in and out process, good location. Excellent service from host that helped courier an item I left behind to me. Amazing stay here, highly recommended!

Encontramos la habitacion un poco pequeña. Coincidimos con una ola de calor y como carece de aire acondicionado parecía un horno.El desayuno muy completo.