Very clean hotel and nice staff. The room was rather small (but good enough for two people)
We stayed for four days in total, the nights were very quiet except for one night where we heard bar music playing from several blocks away. The hotel is close to the HMart.
The lack of a kettle (in the common area or in the room) is not a deal breaker as you can use the microwave (in the common area). I wished the combination safe was larger, as neither my laptop nor tablet could fit, so we travelled with our devices which made walking very tiring.
The bathrooms are nice, well-lit and spacious.
Hotel in de buurt van River North,Chicago13.5% van de bezoekers kozen dit gebied
GGastgebruiker2025.04.06
De accommodatie was perfect voor ons! We hadden 5 broers en zussen en gezinnen op bezoek voor een jubileumviering. De suites boden alle kinderen de mogelijkheid om samen te blijven en te spelen. De mezzanine was ruim, schoon en uiterst veilig, zodat de kinderen naar believen in en uit konden. Het ontbijt was uitstekend! We konden allemaal samen eten en iedereen kon zijn favoriete eten vinden. Het eten was vers en heerlijk! Het hotelpersoneel was een van de vriendelijkste van alle hotels waar we verbleven!
Bon séjour. Les matelas étaient un peu datés et présentaient des irrégularités. Avions demandé une chambre près de l’ascenseur, ce dont il a été tenu compte. Malheureusement celui-ci était hors service.
I travel a lot and this is probably one of the top few in the last 5 years. Hotel is beautiful, a nice bar, room big with a perfect floor plan and a view. I will go out of my way to stay there whenever I’m in the area. I’m a Hyatt fan again (Hilton cancelled a room on me after booking, so they’re dead to me.)
Hotel in de buurt van O'Hare,Rosemont2.7% van de bezoekers kozen dit gebied
Yyjp2024.03.18
Very convenient spot next to O'hare with the complimentary shuttle running every 15 minutes. Fun place to eat at the 1st floor as well. Would be even better if they had free water in each room.
Stayed here for our trip to Medieval times. It was near the venue. Staff were friendly and gave cookies for each room. I was disappointed that they didn't have the room I requested available and so had to stay in a different type of room.
Hotel in de buurt van O'Hare,Rosemont2.7% van de bezoekers kozen dit gebied
GGastgebruiker2024.11.26
Accidentally booked this hotel during the Days of the Dead event that was going on at the hotel that weekend. So when I arrived I was surprised by many of the attendees, but some absolutely interest costumes and people were there. Even saw Alice Cooper and several stars of the current hit movie Terrifier hanging out in the lobbies and at the restaurant. This hotel is located across the street from the convention center and also the Rosemont Theater and close to O'Hare. That was my biggest problem, so many loud planes flying over (very closely) all through the night. My room was on the side next to the Rosemont Theater and their very bright sign was a little annoying, especially since the blinds don't close all the way to block off the light or help with sound reduction. As with most busy hotels, the unfortunate noises from other guests slamming doors or taking a shower is something I might expect at a lower name brand hotel - unfortunately these problems are present at this location too.
My room purchase came with free breakfast buffet at the restaurant, and it was absolutely fantastic. A wide variety of fresh fruits and standard breakfast foods, all laid out nicely and neat. I would hit this place up for breakfast anytime I am in that neighborhood.
Staff was friendly, took the hotel shuttle back to O'Hare. Has a decent size indoor pool and a couple of workout rooms, which I didn't use. Also had a Caddyshack themed bar and restaurant, food was also decent there.
Hotel in de buurt van Chicago Loop,Chicago27% van de bezoekers kozen dit gebied
XxBebex2023.08.10
The view was breathtaking and stunning! Staff was extremely helpful and understanding, which I was nervous about being judged for how nice it was and how “homely” I looked checking in. I have been to a lot of places and not one single one compares to this place!
Uitstekend
115 beoordelingen
9,2/10
Prijs vanaf
£ 130
per nacht
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7,6/10
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Qqmwhttrthe cleanliness of the room itself was fine, but the hotel seemed pretty run-down. the stairwell we took to get to our room was quite dirty (trash remained there for all five days we were there) and had a lot of cobwebs etc. the towels we got the first day had some weird dye on them? one of the days we got our room serviced but they only replaced our towels and did not reset our beds which was strange. it's also relatively far from o'hare compared to some other hotels. however, it's definitely livable and the rooms are quite large
JJamesThis place is excellent if you’re a stressed out business traveler, looking for a good rate, and if you’re willing to manage your own transportation from the airport and back, but the amenities after a long late night arrival waking up the next day, sitting in the hot tub having a swim in the pool and a steam and a sauna along with an icy cold shower afterwards just recharges you after a long business trip, especially if you international like me I wouldn’t necessarily call it family friendly, but it’s definitely good for entrepreneur business travel if you can get a good rate otherwise there are other hotels out there if you can’t get a good rate. The rooms are not specifically special compared to the competition, but it’s an a quieter area and the fitness and aquatic amenities are what makes the difference for me as I have back problems and after a long international flight all I wanna do is get in the hot tub or take a steam or sauna. I’m needing an airport shuttle. I would not recommend this hotel and if you aren’t willing to risk having to pay a premium for a car service or Uber then do not book here. I wish I could stay at this hotel long enough to enjoy all of their amenities as they are really good, but as breakfast is not included, it can be a pricey for what you get when you compare it to other hotels in the area and hotels closer to the airport. Yet as long as I can get a good rate on this hotel, I will keep going back as I frequently travel international for work and just having the peace of the secluded area and the steam room and sauna make it a huge selling feature for me as they really assist my rejuvenation after a long day or more of travel. 
TTerence CaoBe careful, there is a hidden charge ”A $25 daily urban experience fee will be charged to each room” at this hotel Fairmont Chicago - Millennium Park. The breakfast charge is very tricky if you have prepaid. 1st you have to argue that you have prepaid for the breakfast for each person in the room. 2nd you need to ask and confirm with the front desk how much the credit is for the breakfast you have paid (my case $38 for each person daily, covers taxes and tips). It is not buffet breakfast, you need to pay extra when you check out if you have ordered more than your credit for the breakfast. When I asked that if I missed one breakfast, can I use the extra credit for the next day. The answers were different from different staff members.
A very expensive hotel focusing on big conferences, there are no microwave oven, empty refrigerator (you can request) in the room and swimming pool. Do not lift up the drinks and snacks in the box on the table (there are sensors underneath) unless you don't mind to be charged. The existing refrigerator is full of drinks. I was afraid to touch it, even the concierge didn't know how to open the refrigerator lock. But the coffee and tea are free. There is a person (not housekeeper) comes to the room to check and refill all the drinks and snacks including the free ones.
We booked our room many weeks earlier, after we checked in I realized that the room prices dropped comparing our original prices, maybe not enough conference people attending.
Hope the information is helpful for you.
GGuest UserThe hotel is a typical airport hotel, had a very helpful shuttle driver (Ray) and the other staff interacted with were very friendly and helpful.
Located just offsite from the airport, opposite a shopping mall and had a small selection of restaurants within walking distance of the hotel.
Room was clean and had everything needed. Bathroom had good water pressure and provided nice toiletries.
This was a one-night stay prior to flying home from O'Hare and met all needs.
MMianqiuweibaThe hotel is located in the Loop area, with a relatively high safety factor.
The location is excellent, close to the Chicago River, and it is very convenient for boat trips. It is very convenient to go to various attractions, whether it is the Magnificent Mile or Millennium Park and the Chicago Art Museum, you can walk there.
The hotel service is OK, and they do not actively provide toiletries, but you can ask the front desk to provide them.
I need to remind you: when choosing a room, it is recommended to choose a room without breakfast. The so-called breakfast is just a $20 coupon for you to go to the restaurant on the first floor, but you can't have a satisfactory breakfast for $20, and you need to tip and pay taxes. The key is: the difference between breakfast and no breakfast is almost enough to book a room without breakfast. The explanation given by the hotel is: the price with breakfast allows customers to cancel the reservation at any time a few hours before check-in, which only gives you the right to cancel the reservation. This is the only unpleasant point of the stay. I stayed for 5 nights and spent nearly 6,000 yuan to buy this breakfast. Although the solution provided by Ctrip is a drop in the bucket, it is more important to be in a good mood when you go out, so I just give up. I hope Ctrip can clearly state the terms and conditions in the product details in the future, and I also hope that the comments can help everyone~
GGuest UserI was to pay 117 at check in per room. Hotel made me par 285 for something I didn’t have time to use which was tickets to attractions and that fee included a fee for checking out. ..49 a room for coupons snd 65 per room check out fee. Our car was too tall for the 85.00 a night parking but the garage at the corner only charged 58.00 a night. I wouldn’t recommend driving downtown Chicago unless you like being stressed out. I’m asking trip.com to reimburse the difference between the 117 and 185.
GGuest UserWe booked a room that unfortunately was for the wrong dates through a third party. We were told by the third party that they would refund us but that the hotel had to release our reservation. We called them immediately after realizing the dates were wrong which was within an hour. The reservation was for two days from then. The hotel said they would not cancel it. They charged us almost $600 for a room we did not stay in and called in advance to explain our situation. They also did not allow for us to change the days to the days we were actually looking for. While the hotel is lovely and the staff was pleasant even delivering the bad news I won’t be looking to book with them again.
GGuest UserI made a mistake with my reservation but the staff was so kind to help me solve the problem. the hotel itself is a little outdated, but it is a good stay near the airport.  the airport shuttle bus is very punctual, and the location is very nearby the airport.
I also tried dining at Gibson’s steakhouse, which is a steakhouse within the hotel premise , and it was full with locals and conference visitors. Taste was okay.
GGuest UserThe place is safer, there are no homeless people, there are big supermarkets, Chinese and Western restaurants nearby, it is more convenient, close to Northwestern University. The room is quiet, hygienic, good service, simple breakfast, air conditioning switch is not easy to find (in the air conditioning cover, not easy to open), free parking.
GGuest UserUpon check in, I was assigned a room & given keys. We opened the door only to find someone else was already occupying the room. Imagine the fear of the person in that room as we had keys that opened their room door. We had to bring all of our luggage back down to the front desk to get a new room assigned. I booked a king room but was given a room with double beds. When I contacted the front desk, the lady at the front desk was unprofessional and made no effort to address the issue. She told me the hotel is sold out of king rooms and for me to contact Trip.com because Trip.com is the one who booked a double room. The representative from Trip.com was very professional and apologetic and made attempts to rectify the situation. However the hotel did not answer the calls from Trip.com. The room we were assigned was ok. But the ac/heater unit in the room was full of dust. The pillow cases appeared clean but smelled as if it had not been changed between guests. I’ve stayed at numerous Hilton properties and am usually quite pleased. But we were quite disappointed with this Doubletree property.
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