4-Starhotels in Grand Est, France

What a fantastic hotel! I was genuinely surprised and delighted when I saw my room upon check-in. I had requested a quiet room and ended up with a corner room, which offered an amazing view from its corner windows. The warm sunlight streaming onto the corner sofa made for a super comfortable spot to relax and soak up the rays. The room design was very well thought out, and surprisingly, the bathroom featured a three-part separation (toilet, shower, and sink are separated). There was even a full cart for making hot water and coffee. It felt quite luxurious! The breakfast was incredibly rich and varied, and the front desk staff were very welcoming and frequently checked in to see how my stay was going. It truly was a surprisingly delightful experience. The location is also excellent; just over 200 meters away, there's a tram stop, and a few stops will take you right to the city center. It's perfectly situated away from the hustle and bustle of the central area. Highly recommend!

Excellent hotel placed in a great location. Room was spacious and very clean with very nice decor. Loved the ambiance of the hotel and the layout helped the charm. Walk straight out into the action but yet very quiet at night inside. Totally recommend.

The hotel is conveniently located next to the Reims train station, but reaching it was more challenging than expected. You need to exit the station through a specific platform exit that’s not easy to find, as there is little to no signage. We took the wrong exit, which added an extra 15 minutes to our walk to the hotel. Upon arrival, we were quite surprised by the reception—or rather, the lack of a traditional one. It consists of just a small coffee table with a single computer, where one staff member manages both check-ins and check-outs while constantly running back and forth to assist guests. Initially, I thought this was just a secondary station and that a more formal reception area existed elsewhere, but that wasn't the case. I couldn’t understand how one staff member could handle all the guests with such limited resources, especially during busy periods. I suspect it could easily become chaotic during peak hours. The room itself was quite small, and breakfast was not included in the rate. However, the hotel had an interesting offer: if we opted not to have housekeeping during our stay, they provided two complimentary glasses of champagne. We were happy with this arrangement, as we usually prefer not to have anyone enter our room during a short stay. We did enjoy our two glasses of champagne at the bar after dinner, which was a nice touch. That said, with no breakfast included, there might be better value options available in the area. It's also worth noting that finding a place for breakfast near the hotel wasn’t easy, with limited options within a 5-minute walk.

The hotel is hardly to reach by car because of the weird one way streets in the city. Finally we made by driving backwards;) It's even almost impossible to unload luggage in front of the hotel, the street is narrow and blocked by bus stops. There should be some advise in the booking confirmation. (We only wanted to stop for the luggage and had no intention to use the private parking of the hotel. The water basin of the pool definitely needs more attention in refǵards of cleaning...

This is the first night of the Fari trip. I arrived at Paris Airport in the morning and rented a car to the hotel. The hotel is close to the city center, but the road in front of the door is a one-way street. There are not many vehicles passing by and it is not noisy. The location is very good. The parking garage is not too big, the entrance is less than a little on the facade of the hotel, don't drive it, otherwise the one-way line will have to retrograde or detour. After arriving, ask Shangtai Garage entry method and then check in early. The service is standardized and the hygiene is impeccable.

Quick check in, Nice entrance, good location. Pillow, bedding are comfy! Room in good size. Quiet and modern design where I can have good rest especially I was feeling unwell! However. More improvement on staff training! 1) The hotel could inform us earlier to let us know the city centre is blocked for the Xmas market. 2) Instead of just passing me the city map, the Reception could have share more information about the city, and Christmas market info. 3) Housekeeping took more than an hour to send over amenities. Finally sent over after follow up call. 4) Housekeeping knocked my door at 10:30am despite I have my DO NOT DISTURB sign hang on my door. After I opened, the lady asked when am I leaving, ask their manager asked her to check on me. I was puzzled as I understand the check out time af 12noon, and I was right! I found this extremely ridiculous to knock the guest door with the sign hanging, for the sake of knowing when they can clean the room!!?? 5) Arrived on a Sunday, walked into the restaurant. No one serving or trying to ask for your need. After my approach, they only provide snacks/light eats. A la carte not available. Disappointing! 6) There was a person waiting near the hotel entrance at night time, yell at you for asking for money, and being rude if you don’t support. Overall, the hotel itself is nice! Need better management!

Overall, the hotel is definitely worth the price. However, there are a few things that other guests might want to know. First, only one elevator was working, so there was quite a long wait, especially during check-in and check-out hours. Perhaps this was just a temporary inconvenience during my stay, as I was only there for one night. Second, I was a bit surprised by the requirement to provide a credit card at check-in, even though all my details were already provided through the booking service. However, this was easily resolved by leaving a 115-euro cash deposit, which was returned upon check-out. On the positive side, the room was comfortable, and the climate control and beds were of a good standard. I would also like to highlight the excellent soundproofing, which ensured a good rest. For the price, it is a very decent option.

The location is good, just across the bridge is the Notre Dame Cathedral. However, if you drive by yourself, only licensed vehicles can enter the area near the hotel. It is renovated on a historical building. The exposed wooden building is very unique and the experience is good. Although there is no elevator, there are staff who take the initiative to help carry luggage upstairs. Street parking in Strasbourg is very expensive, 3.5 euros an hour; hotel parking lot 30 euros a day; the hotel introduced a nearby parking lot, parking for about 16 hours, 16 euros.

Very convenient location, but room cleanliness could use a double verification (hair under pillow, dusty). Apart from that, the view was beautiful and I’m glad I stayed there instead of the city center. For a few days, it’s a great choice. Staff is very kind, too and the hotel restaurant and breakfast is amazing.

Dit hotel is een perfecte uitvalsbasis voor een tussenstop, Bij aankomst toont het hotel van buitenaf een verwaarloosde indruk ,maar binnen is dat zeker niet het geval, wij hadden een familiekamer en we hebben in Frankrijk nog nooit zo een grote kamer gehad ,de kamer is zeer groot en mooi ,alleen spijtig dat de gordijnen een armoedige uitstraling hebben en niet erg verduisterend zijn  Restaurant is een aanrader  Voor ons zeker voor herhaling vatbaar