2-Starhotels in Texas, United States

HOTEL STAFF were very excellent and courteous. Always helped with any problem encountered. Management and ownership were very professional and acted like they cared about your stay. Concerning the hotel accommodations and Staff interaction I would rate this hotel an EXCELLENT. However, my reason for selecting a 3//5 rating is THE FAULT OF WINDHAM HOTEL CORPERATE for the low score. I would rate them a 1/5. Here's why: 1. They don't seem to care about any customer that books through a non Windham agency. No rewards given at all. (We did stay in their facility didn't we???? Only if booked though them will you get any ”points”. At least give ”some points or rewards”. 2. Their policy on no accepting a virtual card for payment per their ”Out of Country Reservation System” (Real AMERICAN Supporting Corporation, HA!). Most people use virtual cards for safety and security. 3. The facility does not have a ”NO BACKING IN” Policy for parking. That leaves them liable if some one succumbs to Exhaust fumes from vehicles that are parked in backwards with the tail pipe very close proximity of the A/C unites in each room. We were in our room for over 2 hours to take a nap, and when we got ready to leave we had extreme headaches and felt very light headed and woozy. We realized that a vehicle had been backed into the space in front of our room while the engine ran the whole time we were in the room sleeping. The A/C had ****** in exhaust the whole time we had napped. VERY DANGEROUS. When advised the owner HE immediately told us that he would initiate a strict policy against backed in Parking. In talking with some of the staff during the more than sufficient breakfast of scrambled eggs, biscuits and gravy, huge waffles, and very delicious breakfast sausage, along with what is often standard for Economy Lodging of other companies of cold breakfast cereal and toast, rolls and perhaps some fruit and yogurt. Nothing too fancy but just what a traveler wants to start the day. Several indicated after we thanked them for the great breakfast that WYNDHAM was indicating that ”breakfast was being phased OUT???? !!!!!. That is probably the one thing that is a determiner of whether to stay or not. NO Breakfast!! NO STAY! I realize that it is probable to say that most of the WYNDHAM Hierarchy has NOT ever stayed overnight in the Days Inn Facilities across the country. I'm sure they stay in the HIGH CLASS hotels instead who have excellent breakfasts usually. Eliminate a good breakfast and eliminate a great many of your patrons. You will for sure get a big -1 rating for that. 4. There is NO place to hang your clothes while staying there overnight or for an extended few days. One likes to be able to hang up the clothes and relax instead of living out of the suitcase. No closet in the room. Only a colored board on the wall with two extremely large L shaped hooks that will not let a shirt even be hung without falling down. Hangers if you have them will not fit on them either. When asked about why the staff personnel simply stated that WYNDHAM removed the closets and replaced them with the ”two useless deformed hooks” (that's last part is my rendition” not what they really said.) When asked why, they said they have no answer simply lots of complaints about it. MY PLEA is: ”WAKE UP WYNDHAM” and stop being like so many corporations are who seem to only care about the ”ALMIGHTY DOLLAR” instead of being there to REALLY serve the public who may not be so wealthy and for whom the ”Economy Hotels” were made for. They still need to be comfortable and usable. l

The location was good. I was worried about the sound of the person next to the wall or the upper.

Check-in was a breeze and Veronica at the front desk was very pleasant. Once in the room, because I cleaned up water spilt on the floor, I found the white toilet paper turned absolutely black AND with ***** hairs on it to boot. All this within 1sq ft. I called the lobby and asked how often the floors were mopped. I was told “every day.” I related what I had found to the contrary and was asked if I wished to change rooms to which I said “yes!”. When I went down to retrieve the new key, I took the wadded toilet paper with me and she took a picture of it before throwing it in the garbage! There were two very large, well lit, vending machines in a hallway off the main lobby, and the ice machine was in good working order and the ice, clean and solidly frozen.  I decided I was too tired to check and see if the new rooms’ floor was dirty or not so I proceeded to not ever walk on the floor with my bare feet. The day manager, Mari, was very nice and the coffee was hot fresh out of the thermos on the side table…hot water and tea bags also available. If you detest “sweet ‘n low” bring your own natural sugar. I ran into the head of housekeeping and happened to mention how disgustingly dirty the floors were in my first room, and I informed her that the night manager had taken a picture of what I had wiped up on my piece of toilet paper and she said she would go and ask to see it. I later learned that Mayra had indeed done so. So that was good attention to detail. Everything in the room worked fine including the remote and TV, the microwave was spotless and looked brand new and it even had a childproof lock on it for those families traveling with curious offspring that haven’t internalized the meaning of “NO” yet 😵💫. The refrigerator was spotless and new looking as well. WiFi was strong and reliable. I walked by the pool, which I noticed was closed (understandable for this time of year!). It was full of water, but I must say that it looked the equivalent of a Louisiana swamp and I was prepared to see a ‘gator come climbing up those darkened, slimy stairs at any point in time.😆 The parking lot at night is VERY well lit around the entire property which is a very welcome sight! Being right off the interstate doesn’t provide for any exciting venues to walk to but there IS a wonderful grocery store (HEB) .7miles away straight down Rundeburg on Lamar/Rundeburg. Other than that there are a plethora of food trucks doling out South American ‘cuisine’ just yards from the front of the hotel as well as across the street. I didn’t try any of them so cannot opine. I hope this was worth the read, if indeed you got this far! Cheers!🥂

Much better than the last time and I am absolutely grateful that we could work things out and the staff was amazing and the communication has definitely gotten so much better and what a blessing may all are so from my last review till now please exclude that I was disrespectful I wasn’t understanding And they have things going on that they had no control over and I should have been a better person which I was not absolutely amazing staff blessed by God and a heart of gold and I’m thankful that they took my apology for my rudeness of the last review. It was an all God trip this time and that’s the only way I can say it is Love God first and the things that we do wrong he’ll help correct even if we’re stubborn old mules, and I’m just thankful that they forgave me and what a blessed visit it was I’m cleaning this was 100%. They went above and beyond on all levels and just so much more so don’t question when you stay here I never will again they are very forgiving people even when we make mistakes and get misconstrued and I’m grateful for that, I thank God for this visit again and the ability to have a safe place to stay and very caring and loving people All ages  and hearts of gold so the one thing I can say I’ve learned all this before we use our sharp tongues and source to tear somebody down or tear a place down. Remember our wrongs cause no one is perfect even if we have to eat the crow at least do it with learning and understanding that the next time that could actually hurt a business and take away from them and that’s not right beyond lovely people people of God I’m grateful for everything and anything and I can’t say in detail, but I just can’t say enough that treat him like gold. They deserve it. Don’t treat him like crap. We’re all human. Please remember that God gave us a chance to love and cheer people up. Remember, they have good days and bad days too like we do. They deserve respect, honor, and being treated like class not beneath our feet, and these people are way above and honorable and classy, and I’m thankful for them! y’all have a blessed day just remember who you tear down you may not get a second chance to fix it hope and pray that God will let you fix it his way not our way. Thank you to the amazing staff the building and everything I was truly blessed to just be in the presence of y’all and magnificent of being around y’all and your nice building and I thank God for people like you have an absolutely blessed day and trust God with your life you’ll fix what we can’t fix!

The facilities are old, but the attitude is very ok. There are not many breakfast options.

Hotel is goed, met (~150) grote kamers, zelfs met keuken, koelkast en kooktoestel..echter geen bestek en potten en pannen gezien. Verkijk u niet op het ontbijt, want dat is staand bij de receptie een bakje koffie met een koekje... Airportshuttle 24/7 is er wel, maar gecombineerd met 10 andere hotels in North. Een half uur of meer wachten is niks als het wat tegenzit ..bel sowieso even het hotel dat u staat te wachten. Is de rondrit langs alle vleugels klaar dan is het ongeveer nog 20 minuten naar het hotel. Voor mij persoonlijk duurde.het van de koffer van de band tot het hotel ongeveer 1.5 uur....dat is veel te lang, vooral rond middernacht. Hyatt, Marriot etc waren ondertussen al minstens 5x langs geweest.

It was a cost-effective hotel, and the facilities were clean and well managed. Breakfast was good for the price. The room was kept clean. The only drawback was that a cockroach the size of a thumb came into the room. The hotel needs to pay more attention to pest control.

The business trip experience is great, the hotel is close to the business district, and the transportation commute is very convenient. The room is clean and quiet, the bedding is comfortable, the service staff is professional and caring, and the check-in is efficient. It is the best choice for business travel.

The hotel is located in ADDISON, there is an area 30 meters walk from the next door. There are many restaurants, Japanese, Chinese, Thai, etc. It is very convenient to eat. It is a 10-minute drive from WALMART, TARGET supermarket. Go to the airport and drive for 30 minutes. Hotel facilities are general, the room has a musty smell, and the bathroom sees one. Parking is convenient and free. The breakfast was rude and the same every day. A few photos of the lobby and breakfast area, the room forgot to take pictures.

Our experience was solid. Here are my pros and cons Pros: The pricing was fair. Rooms, for the most part, are clean and maintained. Rooms are spacious. The position of the aircon is good, doesn't blow straight at you like some other places. The Room didn't smell. Both the shower and sink have good water pressure. The service was solid, the lady we met was welcoming and she got straight to the point. Rooms are equipped with a microwave and fridge which is convenient. The beds are spacious and the mattress is supportive. Cons. The carpet in the room as well as the tiles in the bathroom are a bit sticky. Not sure if that's due to the high moisture or if they are not cleaned well. Some might find it nasty. The gym only has a cable machine which is alright but some more equipment would have been much better. They advertise saying they have a great breakfast however it isn't anything crazy. Just some eggs, waffles that you have to make yourself, and some coffee. Not much variety overall. This is nitpicky, but the furniture is a bit old and could use some polish/maintenance. The biggest con for me was the location, its located right beside the frontage road which is in theory good, but during rush hour the road becomes completely jammed with cars. Especially at the time of writing this review because there is a lot of construction going on nearby so driving in and out of the residence can be dangerous and annoying. Overall: This place is great for staying a couple nights on a short trip however I wouldn't recommend staying here long term. Its safe and has mostly everything you need.