3-Starhotels in Veneto, Italy

"Het lijkt een beetje ver van het centraal station. En zelfs op de eerste verdieping moet je, afhankelijk van de locatie van de kamer, soms nog een paar extra trappen op, wat lastig kan zijn met een koffer. Het personeel was wel erg vriendelijk!"

"The hotel reception blamed Trip.com, saying they should not and cannot charge the city tax, and then asked me to pay again. Overall, I had a good experience at the hotel, but the reception staff need better training. When I checked out, the receptionist asked me to pay the city tax. I told her that my booking clearly included the city tax, but she kept insisting that what I had prepaid did not cover it. At that moment, I couldn’t find the booking receipt in my email, so I couldn’t show her proof right away. Because she kept saying I was wrong, my teenage son started to believe her and argued with me, saying, “If she asks for it, just pay, it’s only €14.” This was upsetting, not because of the money, but because it set the wrong example for my son. In the end, I paid the €14 again and then took about 10 minutes to search through my email. When I finally found the booking receipt, I went back to show it to her — proving that I was right and the city tax had already been included. At that point, she asked someone else for help (possibly a manager), and instead of apologizing, they blamed Trip.com, saying I should ask the agent for a refund. I later contacted Trip.com, and they processed the refund without any issues. I’ve used Trip.com many times before, and I’ve never had a problem like this. The real issue here is not the money but the lack of professionalism at the hotel reception."

"The bus driver who picked us up in the evening was incredibly rude; I wouldn't even give him one star for service. We'd pre-booked the shuttle service and had already been charged online, with the order showing as confirmed. However, for some reason, we couldn't access the bus ticket page – it kept showing an error. Perhaps it was because we were using a German SIM card, or maybe there was an issue with the hotel's website (we tried again after leaving the hotel the next day, and it worked fine). But at the time, the bus driver was really difficult, you know? We tried repeatedly to explain and show him the order confirmation page, but he just said it wasn't his fault, that he didn't care about our reasons, and he only looked at the ticket page. His impatient tone and glare would have made anyone lose their cool. So, my husband got into an argument with him. I tried to de-escalate, telling him I understood it was his job and not his fault, but before I could finish, he pointed his finger at my nose, stared me down, and loudly declared, 'Yes, madam, it's all your fault!' Then he got back into the driver's seat and started muttering to himself in Italian, but in a way that sounded insulting. At that point, I lost it too. We flew all the way to Milan and took a train to Venice specifically not to deal with such attitudes. Can't there be special treatment for special circumstances? I believe such people are rare, but this one incident definitely ruined our vacation to some extent. The bus driver who dropped us off in the morning was excellent. Faced with the same issue, he let us on the bus and even said that these things sometimes happen, proving how different people can be. Now, about the hotel: it's about a 20-minute walk from the train station, so it would be more suitable if you're driving. The internal facilities are decent; the well-equipped kitchen was my favorite part. However, one toilet wouldn't flush, the shower temperature fluctuated between hot and cold, and the soundproofing was poor, likely due to it being a wooden building. The hotel has a pool, an internal shop, and a restaurant. The surroundings are quite isolated, with nothing to do nearby besides farmland and residential areas. The front desk staff provided excellent service."

"The reception was very helpful. They kept our luggage for two days after we checked out. There’s a nice pizza restaurant across the hotel and we loved the pasta & pizzas. The room was clean and had a small balcony where we watched the stars. The plugs were old ones with three holes so make sure you have the right adapter."

"We stayed at Novo Rossi Verona and were absolutely delighted! The hotel is conveniently located — just a few minutes’ walk from the train station and not far from the city center. The room was clean, cozy, and quiet, with a very comfortable bed and everything needed for a pleasant stay. Special thanks to the friendly and helpful staff — they were always ready to assist and give great local tips. The breakfast was delicious and varied, with fresh pastries, fruit, and excellent coffee. There’s parking nearby, which is very convenient if you’re traveling by car. Overall, it’s a perfect combination of price, comfort, and service. Highly recommended for anyone visiting Verona!"

"Ci andiamo spesso, ci troviamo sempre bene, buon rapporto qualità prezzo, ubicazione un poco decentrata, ma buon collegamento dalla stazione FS tramite bus pubblico"

"Very new and impressive! A Young, energetic and welcoming hotel! Perfect location too! Right next to verona train station! There is also bus station nearby where you can hope on a bus to go to the verona town in 10min (20-25min on foot) Highly recommend!"

"Hotel met een geweldige ligging. 5 minuten van het treinstation en Place de Rome (aankomst en vertrek naar de luchthaven die we via GetYourGuide hebben geboekt € 18 retour) “De mensen bij de bediening zijn vriendelijk en spreken Frans. Ze gaven ons zelfs een kaart met de bezienswaardigheden. Het ontbijtbuffet is prima, met croissants, brood, ontbijtgranen, jam, Nutella, kaas, vleeswaren (kalkoen en varkensvlees), eieren, spek, komkommer, tomaten, vruchtensap, koffie en melk. Het hotel heeft zijn charme behouden en is schoon. Het beddengoed is echter zeer oncomfortabel en kraakt. Dat moet absoluut worden herzien. Voor een stel dat op zoek is naar een romantische tijd, is dit absoluut niet ideaal. We moesten de matrassen direct op de grond leggen, maar hebben toch genoten van ons weekend.”"

"Gezellig hotel met eigen parkeerplaats. Je kon overal schoon ruiken, van de gangen tot de kamers, vriendelijk en behulpzaam personeel, onze kamer was erg groot met een kluis en een koelkast. We vroegen om een ​​extra kussen en een welkomstpakket en ze stonden klaar om aan onze verzoeken te voldoen. Gunstige locatie om de verschillende dorpen van Garda te bereiken en op een steenworp afstand van het commerciële gebied Affi. Goed ontbijt."