Vind Riads in Marrakech

This is an absolutely stunning Riad. I cannot praise it enough. The courtyard is beautiful and full of trees and plants. The restaurant shares this space and is a wonderful experience to have breakfast, lunch or dinner among the trees and plants. We stayed in room Orientalle and it is just incredible. There is a balcony over the pool and plenty of room to relax. The artwork is also stunning, not just in the room but all over the riad. It is like staying in a museum. There are also many patios to relax in although we could not make full use of them as the weather wasn't great. The real stars of the Riad are the staff. They are simply amazing. Ahmed looked after us so well. Sorted out our transfers and organised a tour of Marrakech, booked a restaurant for is. Would always ask if we were okay was always ready with a tip or helping on what to do or where to go. When he wasn't there Khalid did the same. Khalid is also very friendly and helpful. It was great having them in reception just before you went out. As we had come to celebrate our 25th Wedding Anniversary Ahmed had decorated the room with petals and had also arranged a bunch of roses for my wife. He also organised a special vegetarian dinner in the restaurant for us Housekeeping led by Latifa were great and the room was cleaned very well and repeatedly decorated with rose petals. Breakfast is a traditional Moroccan one and is very good. The star is however Oussama, our waiter. He looked after us every day and insisted we try everything and made sure we had a good breakfast. He is a very genuine person and truly wants you to have a good time. When we had dinner at the restaurant one evening he made sure we couldn't eat another crumb. A truly kind and sweet person I cannot praise the Riad and staff enough. It is not the cheapest place but for my wife and I it was worth every penny. The memories we have will last for ever. We will return

I love the ambience, the decor and above all, the service that this riad has given from the moment we arrived until we checked out. The staff member that greeted us was very helpful and informative, and there were two night shift members who were incredibly helpful arranging our early breakfast (because we had to leave super early) and accompanied us to show the safest way to the square at the crack of the dawn. Even when we got lost on our way to the riad, the staff member also picked us up and helped us with our belongings. I would definitely recommend this riad to friends or family who want to make a trip to Morocco, especially Marrakech!

The staff Is very friendly and nice, Very good breakfast and good location. Unfortunately the humidity in the room is quite intense and there is mould in the rooms. We asked to change room because of mould sensitivity and the answer was that all the rooms have it and they cannot do much about it. The pool is just ornamental and the services cost extra (quite overpriced compared to other place in the medina). For the price we would expect a bit more.

В Raid Yakimur мы отдыхали с сыном. Еще до поездки подробно ответили на наши вопросы, заказали нам трансфер. При заселении напоили марокканским мятным чаем. Наш номер находился на первом этаже, выходя из номера мы сразу оказывались в красивой зоне общего пользования. Очень необычный опыт жизни в раиде. В номере комфортные кровати. Мне не хватало освещения, но это придавало определеную атмосферу. В сожалению в дни нашего пребывания завтраки на крыше были не возможны из-за погоды, но туда всегда можно было подняться и по фотографировать. Сам Raid очень атмосферный. Отзывчивый, внимательный и приятный персонал работает там. Они делали все чтоб нам было комфортно в riad. В следующий раз мы обязательно вернемся сюда вновь!

Very good Riad the food and the personal were amazing the Riad is very calm et very beautiful. Furthermore the staff is very helpful I have forgotten something and the personal bring me to the location. I gladly recommend this stay

Staffs were very nice

We hadden het genoegen om in Riad Jibril te verblijven tijdens ons bezoek aan Marrakech, en wat een heerlijke ervaring was het! Onze gastheer, Iheb, verdient echt de titel van legende. Vanaf het moment dat we incheckten tot we uitcheckten, maakte hij ons verblijf onvergetelijk. Hoewel het misschien geen vijfsterrenhotel is, bood het een unieke en authentieke Marokkaanse ervaring die onze verwachtingen overtrof. De riad zelf, met zijn traditionele architectuur, was schoon en uitnodigend. Het hoogtepunt was ongetwijfeld het serene terras, een oase van rust, weg van de drukte van de medina. Op een avond genoten we van sheesha op het terras, een heerlijke ervaring die ons slechts ongeveer 70 MAD kostte. We hadden ook het genoegen om op het terras te dineren, waar we genoten van heerlijke tagines tegen een zeer redelijke prijs van 60 MAD per stuk. De culinaire vaardigheden van de chef-kok waren werkelijk indrukwekkend. Het ontbijt dat elke ochtend werd geserveerd was ook traditioneel en huiselijk! Wat ons verblijf echt speciaal maakte, was de warme en gastvrije sfeer gecreëerd door Iheb en het personeel. We kwamen aan als gasten, maar verlieten het gevoel als vrienden. We raakten zelfs bevriend met de twee schattige kittens, Sofia, de langharige tabby, en Leena, het gemberkatje. Hun aanwezigheid voegde een extra vleugje charme toe aan ons verblijf. De locatie van Riad Jibril was perfect en de kameel voor de geldwissel diende als een uitstekend herkenningspunt. De riad bevond zich in het tegenovergestelde steegje, de t****e deur, waardoor het gemakkelijk te vinden was. We genoten vooral van de nabijheid van Kasbah, vlakbij Zeitun Cafe, een favoriete plek van ons om 's avonds te bezoeken. Het met lantaarns verlichte terras van het café bood een majestueus uitzicht dat onze avonden nog gedenkwaardiger maakte.

The check-in process was good for customer service, but my room experience was terrible. I booked a superior suite, but I ended up with a regular room. I was informed that the person who was supposed to be in the room decided to stay another day. When I checked online, I found that the room was still available for reservation. The next day, when I asked to switch to my reserved room, I was told that it was booked again and that I should check back in line. Surprisingly, the same room was still available for reservation. I feel like they were scamming people by booking a suite at a higher price and then giving them a cheaper room. The night crew member was very friendly and informed me that the manager was traveling. However, I don’t understand who is responsible for managing the website and ensuring that the correct room is posted when it’s available. I tried to contact them via phone and email, but nothing happened. I hope that Trip guide and the hotel will take responsibility for their actions and make sure that this doesn’t happen to other customers. I could have booked a different suite that had a similar aesthetic to what I was looking for, but I couldn’t even cancel the reservation. There should be a system in place for booking a specific room, and if the room is not available, the customer should receive an automatic refund. It’s their job to figure out when the room is available and what type of room it is. Additionally, the room had a bunch of knickknacks, and the table, wall, and bottom of the table were all chipped, cracked.

De locatie is te doen, de service is goed, alleen probeerde de beheerder dure tours op te dringen. Het is beter om deze zelf via Booking te boeken en niet naar hen te luisteren. Er waren niet genoeg haakjes in de badkamer voor handdoeken. Het ontbijt was heerlijk en geweldig.

We didn’t have any issues there. In general the service is good even if there is nobody in the reception thus they give you your own keys of the main entrance and your room. As a suggestion it is needed a sign “Riad Nouhal” but anyway, if you follow the location on Google Maps, you will be in.