Hotels met ontbijt in Tulum

吊牀有意思，酒店房間有特色，是可以去體驗一下的，集團還有米其林餐廳需要提前郵件預約，海灘在馬路對面酒店，很近無障礙。早餐就是常規的國外酒店，水果，奶，炒雞蛋，麪包，咖啡平平無奇，但那邊酒店早餐都一樣。

De kwaliteit van het hotel is het beste voor de prijs. De locatie is een beetje slecht (er zijn meestal hotels langs de zee in de hotelzone), maar deze ligt midden in de stad en je kunt de zee niet zien, maar de faciliteiten zijn zo goed dat je er wel bent tevreden, zelfs als je de zee niet kunt zien. De prijs is goedkoper dan bij andere hotels en de kwaliteit is goed, dus ik kan het aan anderen aanbevelen!

Had a great time, has a little gym which was a nice surprise, and a little kids play area on the beach. Service was excellent, highly recommend Wiliam our server at breakfast

I honestly don’t understand how this hotel calls itself a 5-star property. My whole experience here was extremely disappointing from the moment we arrived. Service is absolutely terrible. Nobody helps you with anything, reception doesn’t care, and every time you call the front desk or concierge, nobody answers the phone. Zero hospitality. Food was honestly disgusting. Nothing fresh, no flavor, very low quality. Drinks taste like water — literally no alcohol. Even the cups and glasses in restaurants were dirty. It feels completely unacceptable for a resort that is supposed to be luxury. We also had a very unpleasant situation with the membership “presentation” scam. They invited us to a “lunch to learn about the brand,” but in reality, it turned into a pushy timeshare-style sales pitch. None of this was explained honestly beforehand. When we complained, the front desk staff was rude and dismissive, as if this is normal. On top of that, I forgot my dress in the room. They admitted they found it, but for two days they ignored me, didn’t contact me back, and didn’t send it. I kept calling and messaging, and still no response. This shows how bad the communication and customer care truly is. After during checkout they asked us to sign the paper that we have no problem with the hotel and requested we write a good review about them. Ridiculous. Overall, this hotel is not worth the money, not even close to 5-star standards, and definitely not the luxury experience they advertise. I would not recommend this place to anyone looking for a comfortable, honest, and professionally managed resort.

Very nice small hotel at the start of the beach street. Can grab a taxi from centro to get there for about 300mxn. If you dont mind walking then its easy to just walk along the tulum beach street to reach any restaurant or beach club. The room was very nice with an outdoor shower and bath although the wooden floor there was rusty with nails pointing out which was as dangerous so that has to be fixed. Reception was very helpful and even gave us recommendations for restaurants and events for the night. They have their own beach access and loungers so its very convenient as its right on the beach. Breakfast was advertised and its a light yoghurt with little bit of granola and fruits with filter coffee and juice and two pieces of toast for two people. Breakfast has room for improvement in my opinion. Overall good experience for the price. No coffee machine in the room although it is shown in the listing images, usually hotels include those for free. There was some camping right next to the hotel which seemed weird, not sure what that was as it also had access to the hotel through stairs connected to the hotel.

We spent several days here as a couple and absolutely loved it. The room was excellent — a lovely view over the pool and our own jacuzzi, which was a real highlight. Housekeeping came every morning and everything was always spotless. The pool is beautiful and there were almost no other guests, so it felt like we had the place to ourselves. Breakfast was outstanding and delicious, and the waiter who looked after us was wonderful. A special thank you to the lovely woman at reception — so friendly and helpful with everything we asked, and she arranged our airport transfer for us. Thank you so much. Everything was perfect. Highly recommended.

Toen ik reserveerde, bracht Trip.com kosten in rekening. Toen ik incheckte, vroegen ze om een ​​creditcardbetaling en blokkeerden ze ongeveer 600 dollar. Na sluitingstijd brachten ze opnieuw de volledige betaling in rekening, die ik al aan Trip.com had betaald. Toen ik ze belde, zeiden ze dat ze de betaling al van Trip.com hadden ontvangen. Dus na een uur belden ze me op en zeiden: ”Sorry, we hebben een fout gemaakt bij het uitchecken, we zullen het geld terugstorten.” Ik wacht nu ongeveer een week op de terugbetaling van het bedrag op mijn creditcard, dat zonder mijn toestemming was afgeschreven. Ze hebben overigens geen bedrag geblokkeerd, ze hebben gewoon 3700 dollar in rekening gebracht. Over de kamers heb ik nooit bungalowtenten voorgesteld. Overal insecten...

Beautiful hotel!! Spent an amazing week in a villa with my husband and we will never forget it. Our room was leaking a bit with the rain. Overall a wonderful experience. The museum was beautiful and the other location was well worth the drive to visit if you have a car.

I started out in my younger days staying at 3 star hotels working myself up to 5 star hotels these days. On this recent weekend trip i held back on my post xmas spending and got a great deal at Kore so I took a chance on it despite all the negative reviews. I think the 1 out 5 star ratings are ridiculously unfair. Rooms were big, clean, and comfy. Location was decent and had great views of the sea. I only had breakfast as I like to get out and explore, so I couldn't tell you much about the quality of food. The waiters were good, as soon as I sat down, my coffee was poured. After they recognized I tip, I never had to wait in line to get my omelets...lol. best part was the service from the front desk concierge (the Mexican soap opera looking guy) Victor. Dude was always so nice and helpful. Upon checkout, I had a late flight out, he knew that I love bike riding, so he let me keep my bracelet to have access until my shuttle arrived. I did not experience most of the issues on these reviews. English speaking staff was a challenge, but i found that was an issue everwhere I was in Tulum. Overall, if you were to go by the strict AAA guidelines, this hotel would probably recieve a 3-3.5 rating and closer to a 4 by the generous booking sites. This was no Hyatt, but a good value. Dont let those 1 star ratings discourage you. My rating does not include the quality of food...