La Zebra Tulum, a Small Luxury Hotel

"De locatie is geweldig, het parkeerterrein is net in het hotel. De kamer loopt twee minuten lopen van het strand. Er zijn weinig grote strandtoegankelijke bezoekers. De mooiste zon is gezien. De grote balkon is groen omgeven en is geschikt voor het zonlicht. De nacht is rustiger dan andere hotels, de twee poten kunnen tegelijkertijd worden gewassen. Het hotel bereidt drie glazen drinkbare glazen water en een pakje uit..............................................................................................."

Naala Tulum

"Room was nice and spacious. Bed was a bit too soft for me. Breakfast is basic and the same every day. When we came back from a trip in the afternoon, there were no towels left for the pool ?!"

Mi Amor Boutique Hotel-Adults Only

"You can hear the sound of waves all the way to your room, so you can feel the great outdoors. The only disappointing thing was that there was a charge for water in the room. Tap water was free, but I was grateful that bottled water was also free. Overall, I'm very satisfied because I can see the sea from my room. There were a lot of mosquitoes and I got bitten a lot, so I recommend bringing insect repellent spray."

Coco Unlimited

"The hotel is very comfortable and comfortable and is very comfortable. The restaurant should improve in the speed of service, they are very slow to bring meals or breakfasts"

Nômade Temple Tulum

"Toen ik reserveerde, bracht Trip.com kosten in rekening. Toen ik incheckte, vroegen ze om een ​​creditcardbetaling en blokkeerden ze ongeveer 600 dollar. Na sluitingstijd brachten ze opnieuw de volledige betaling in rekening, die ik al aan Trip.com had betaald. Toen ik ze belde, zeiden ze dat ze de betaling al van Trip.com hadden ontvangen. Dus na een uur belden ze me op en zeiden: "Sorry, we hebben een fout gemaakt bij het uitchecken, we zullen het geld terugstorten." Ik wacht nu ongeveer een week op de terugbetaling van het bedrag op mijn creditcard, dat zonder mijn toestemming was afgeschreven. Ze hebben overigens geen bedrag geblokkeerd, ze hebben gewoon 3700 dollar in rekening gebracht. Over de kamers heb ik nooit bungalowtenten voorgesteld. Overal insecten..."

Playa Esperanza Tulum

"The room is large and clean with a balcony. It is quiet and right on the beautiful beach. It is very convenient to take the bus to the pier. I recommend it."

Hotel Shibari - Restaurant & Cenote Club

"First of all the service was beyond bad, it’s as if the staff never communicated with eachother. Upon arrival, we got asked if we were celebrating anything, to which we said yes as it’s our fifth anniversary, and they said they would arrange a surprise for us the next day. We finished our stay without any surprise or acknowledgment as to what had happened, it was just forgotten. They would ask us every day if it was our first time at breakfast, ask about allergies and so on, which on your fifth day at the hotel makes it feel very impersonal. The hotel is also very restrictive in when you can use their amenities, which is laughable when they have no direct beach access. Their pool only opens 11am-6pm, their bikes (which are in horrible shape) can only be hired 9am-6pm…it felt like being at a school camp instead of an alleged 5-star hotel. You are stranded on a street with nothing to do, no signal outside of the hotel, no free beach access and a whopping $40 to get to the town center (which is a 15min drive away). To put the cherry on top, we got called to our room on our last night asking when we would like our bags collected for check-out, they said it was arranged…and it never was. We also never got asked if we had a nice stay upon leaving, nothing. They truly don’t seem to care. Honestly, save yourself the trouble."

Nahouse Jungle Lodges

Ahau Tulum

"A charming resort right by the beach. My room has the most amazing sunrise view. But do take note, it’s an eco-friendly resort, so there’s no phone, TV or minibar. Every request is done through WhatsApp. Its own restaurant has quite the menu to sate your appetite, though there are tons of eateries outside on the main street. The best place to relax and switch off from the world."