Topklasse service. Havde forespurgt på tidligere check in, hvilket de ville sørge for. Receptionen ringede tilbage på ankomst dagen for at bekræfte at det var muligt. Samtidig blev jeg oplyst om at der var ændret parkeringsregler. Virkelig god service.
Morgenmaden er meget lækker. Her kommer jeg gerne tilbage til.
A modern hotel with superb breakfast featuring duroc pork and memorable creamy scrambled eggs. Rooms are functional and modern. Service quality ranges based on staff; experienced warm and welcoming, and also pointed scandi efficiency.
Vi havde booket 1 værelse, hvor der stod den ikke blev godkendt, helt OK, Vi prøvede igen og der gik den igennem og vi fik mail på det så alt var bare fint, vi glæde os for vi havde jo været der før.
Vi mødte op på dagen, var lidt tideligt på den, men hvis vi betalte 100kr, kunne vi komme ind kl. 15, men vi satte os og drak en kop kaffe og ventede så tiden passede, vores familie kom senere. Der bliver sagt om vi vil have nøglen, da der er bestilt to værelser, vi takker nej tak for vi skal jo ikke have deres værelse.
Nu kommer vores børn og får deres nøgle, hvor de siger der er bestil et værelse mere, vi siger nej og viser vores første værelse , ikke var gået igennem og det kunne de godt se. Men…nu skulle der ringes og undersøges hvad der var sket, min sviger var meget hjælpsom og talte og fortalte, men det tog ca. 1 1/2 time
Og undersøge det, nå ja han fik 1 drinks bilet som tak for hjælpen.
Vi skulle spise, der var vi 4 personer . Vi bestilte og der stod blå kartofler, hvor jeg sagde vi ikke bare ville have chips, nej det var en slags blå kartoffel , men det var jo chips så vi gik op til kokken og bad om rigtige kartofler og det fik vi, alt Ok. Vores børn bestilte en bøf og der var lidt grønt som de valgte fra og bad om ekstra kartoffel i stedet, fik de to meget små røsti , de fik det to gange mere, det var så fint med det. Da vi skulle betale var der ekstra kartofler på regningen 130 kr.Det var vi aldrig prøvet nogen steder, men Ok vi betalte.
Hvad der skulle have været en god weekend, blev bare en meget dårlig oplevelse, aldrig har vi oplevet noget lignende 😡
B h Lissi Lind ( En meget utilfreds kunde)
Fabulous in every way. From our arrival in the late afternoon when Alexander on Reception welcomed us with a smile and the key to our room to our departure two days later again with a genuine smile and wave goodbye we felt well looked after. Our room was lovely, clean and warm. My request for a room away from the lift was acknowledged and followed … and whilst we didn’t have a ‘view’ as such .. it was just nice to be able to open the door to the small balcony to allow fresh air in when we wanted to.
The room was styled in a simple modern Scandi Style and the bed, pillows and duvet so very very comfortable .. one of the best beds I have slept in in Europe so far. And a REAL plant .. a sweet touch.
My only one slightly unsmiley face .. the shower over a bath tub .. great shower, good water pressure, but you have to climb into and out of the bath tub which could be challenging for some.
All in all a fabulous hotel, comfortable clean stylish room, friendly helpful staff… oh and the most wonderful breakfast (included) .. would definitely recommend and will stay again next time I am in Aarhus.
Excellent location and very spacious but room was admittedly dusty and could be better on cleaning. My card also failed three times and I had to keep going to the concierge to get it reset; they eventually gave me key cards of another design which worked.
Uitstekend
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9,0/10
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THB 3.831
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9.1/10
Great
VVictoriaVictoriaFabulous in every way. From our arrival in the late afternoon when Alexander on Reception welcomed us with a smile and the key to our room to our departure two days later again with a genuine smile and wave goodbye we felt well looked after. Our room was lovely, clean and warm. My request for a room away from the lift was acknowledged and followed … and whilst we didn’t have a ‘view’ as such .. it was just nice to be able to open the door to the small balcony to allow fresh air in when we wanted to.
The room was styled in a simple modern Scandi Style and the bed, pillows and duvet so very very comfortable .. one of the best beds I have slept in in Europe so far. And a REAL plant .. a sweet touch.
My only one slightly unsmiley face .. the shower over a bath tub .. great shower, good water pressure, but you have to climb into and out of the bath tub which could be challenging for some.
All in all a fabulous hotel, comfortable clean stylish room, friendly helpful staff… oh and the most wonderful breakfast (included) .. would definitely recommend and will stay again next time I am in Aarhus.
GGuest UserThe environment is clean, the staff is friendly, the building is modern and has a great sense of design. It is highly recommended for accommodation! It is a comfortable and relaxing place to stay!
XXixiCheungThe front desk staff was friendly and helpful, but the corridor had a strange smell, a suffocating feeling or smelly feet, I can't tell, and the corridor looked dirty!
The room hygiene and layout are unreasonable, especially the desk that can be used as an office, which is very unreasonable and the seat is very uncomfortable. I was forced to change to another leisure chair!
I thought the sheets were not clean and this caused me to have an allergic reaction. I left with a rash all over my face on the last day, but out of politeness I did not raise any complaints!
The location close to the train station is an advantage!
My stay was not short, but I don't recommend it. I lived there for a week in an uncomfortable environment and it was very stressful!
GGuest UserWe had booked 1 room where it stood not approved, absolutely OK, We tried again and it passed through and we got mail on it so everything was just fine, we were happy because we had been there before.
We met up on the day, was a little early on it, but if we paid 100 kr, we could get in at 15, but we sat and drank a cup of coffee and waited so the time passed, our family came later. It is said if we want the key, as there are two rooms ordered, we thank you no, because we don't have their room.
Now our children come and get their key where they say there is a room more order, we say no and show our first room , had not passed through and they could see it. But... now, it was to call and investigate what had happened, my fraud was very helpful and spoke and told, but it took about 1 1/2 hour
And check it out, reach yes he got 1 drinks of the ticket as thanks for help.
We were going to eat, there were 4 people. We ordered and there stood blue potatoes where I said we didn't just want chips, no, it was a kind of blue potatoes , but it was chips so we went up to the cook and asked for real potatoes and we got it, all right. Our children ordered a biscuit and there was a little green as they chose from and asked for extra potato instead, they received the two very small voices , they received it twice more, it was so fine with it. When we were to pay, there were extra potatoes on the bill 130 kr. We had never tried it anywhere, but OK we paid.
What should have been a good weekend, just became a very bad experience, we have never experienced anything like 😡
B h Lissi Lind ( A very unsatisfactory customer)
GGuest UserVery retro hotel, the facilities are a little old, but the breakfast here is particularly good! I have stayed in many hotels on business trips abroad. The taste of this breakfast can basically be ranked in my mind. In addition, the service attitude is also very good. There is a handwritten welcome letter in the room when you check in. It feels very hard!
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