4-Starhotels in Quebec Province, Canada

The bathtub in the bathroom had dust in it. I told the front desk and they offered me a room change.

This is a condo built from the old industrial buildings of Quebec City. The quality is very good. It was perfectly cleaned. There is no reception (the reception is in another building) which is a bit annoying on late arrivals (in that case, only one person works there, dealing with people, the phone etc.). In the building, you would meet from time to time the cleaning team, which is very nice and ready to help. This condo is properly equipped. There is nothing on the food side except salt and pepper so you have to go to the supermarkets nearby to get the basic items. The place is rather quiet. There are homeless around, that's true, but there are not aggressive at all. Many restaurants, bars, etc. are all around. The old city is not far, walking or using one of the many buses down the building. The view is nice. You can go up to the roof which has a few chairs and tables (really the minimum !) for a nice sunset. The bedroom could be too warm, as the a/c is in the living room, and it pulses the air through a tube in the bedroom (the curtains are black, so this doesn't help). The price per night may be high, ever higher than in some nice hotels (200 to 300 CAD + tax and more per night), but the condo gives space and you can cook. The laundry is at the 2nd floor (2.50CAD for washing, the same for drying). You have to find your products. So this is a good and nice place, maybe a bit expensive according to the season, the day. As this is a condo, there is no basics (e.g. spices, oil, a few tabs if you want to do your laundry etc.). You can ask for more towels if needed as there is no everyday cleaning: this is not a hotel. I was very satisfied of this condo, the team is nice, I had no problems during the 6 nights I stayed there. I think we could have a few more services for the price (compared to other branches using the same concept for instance).

The location is close to the airport. The room has just been renovated. The breakfast is good. But the service efficiency is very low. Check in and say that the room is cleaned every day. Stayed for seven days. Cleaned three times. The bathroom bath liquid does not need service.

Room was very clean and big. And has many additions. But breakfast area and the space was dirty and not organised. Cheap chairs and felt like express place. Breakfast had average option Nothing great.. I was charged my deposit twice. Because it did not show in there system. But my bank has deducted twice. I Will have to reconcile with bank later. Front desk Staff are good and friendly. Cleaners etc were not friendly just looking at you like alien. No greetings. If i have optioni wont choose this again. Keep it up guys. It seems hilton always disappoint us. Last time it was embassy suits by hilton niagara falls. ( the worst place to be ever.)

The room is spacious and features a modern design with a pleasant ambiance. It is overall very clean and comfortable - just as one would expect from a Hilton-brand hotel. However, I would like to highlight the following areas for improvement: 1. There aren't any drinking water dispensers on each floor, so we had to get water from the gym in the basement, which was inconvenient for guests. 2. There is no proper kettle for tea drinkers. As tea enthusiasts, we found it inconvenient to boil water using the coffee machine, as the water carries a noticeable coffee taste and aroma which compromise the flavour of the tea. Additionally, the hotel does not provide a hot water dispenser in the common areas on each floor. Hotel management should consider providing complimentary bottled water in each room or, at minimum, installing drinking water dispensers including hot water on each floor. Alternatively, providing a small electric kettle would be a simple yet meaningful addition to all beverage preferences.

I recently stayed at Hotel Railwayparc Montreal, Tapestry Collection by Hilton for one night (June 28–29) with my wife, and we had a wonderful experience. From the moment we arrived, the front desk staff made us feel welcome. She was incredibly kind, friendly, and helpful, and guided us through the check-in process with a smile, making everything quick and hassle-free. We stayed in an accessible room, and it exceeded our expectations. The room was exceptionally clean, spacious, and very peaceful, allowing us to relax comfortably. The accessible bathroom was especially impressive—it was large, well designed, and featured both a spacious walk-in shower and an accessible bathtub, which was a great touch. The hallways and common areas were also spotless and quiet, adding to the overall relaxing atmosphere of the hotel. The only small suggestion I have is that it would be great if the hotel could provide room slippers. Since the bathroom has tile flooring, it became quite cold to walk on barefoot, and having slippers available would make the stay even more comfortable. Overall, we had an excellent stay and were very impressed with the cleanliness, comfort, and outstanding customer service. I would gladly stay here again the next time I visit Montreal and would highly recommend this hotel to anyone looking for a peaceful and comfortable stay.

We reserved a more expensive king room a very long time ago, but finally we got a double bed room on our first day without any refund, what we got is only complementary breakfast, for a couple it’s extremely bad experience. We ask for daily cleaning and I do remind the staff at the front desk before I leave the room for journey on a day, but we found that the cleaning lady forget cleaning the room and the lady pass the buck that we put the do not disturb sign at the door handler which is not the FACT! Also we are care about safe at lobby, but we do found tramp coming lobby for a free coffee at self serve coffee machine, hotel need to address this serious problem as soon as possible, I sincerely hope the hotel can read this review seriously and understand my disappointment.

We were so happy for our night of staying in this hotel. The room was amazing, not to mention the beautiful bi-level room that we got. The facility was so clean, the bath, the beds, the crews all were amazing. Looking for our next trip and staying in this hotel. Totally happy to recommend.

The front desk staff are very friendly and the location is great with abundant nearby shopping and close to metro if you need to hit downtown area

Had quite a hard time with this booking. 1. They had issues with digital key at check in (had to wait for about 40 minutes in front of the door, before someone come and help with a manual card) the issue was fixed after check in time. 2. Pre arrival I asked for my birthday decorations there was none (this may not be available and that is okay) , I asked for a higher level and not facing other apartments for personal reasons, they put me in the lowest level (???) facing apartment , I just feel like they don’t care about requests and did not even try to accommodate clients. 3. They said parking available, however you have to pay (it’s not mentioned) but everytime I would ask they would say it is full. There should be a parking spot reserved for clients since I booked this location especially because parking was listed as “available” 4. The washer machine stopped working as I was trying to wash the bedsheets, it stayed stuck during the whole trip as no technician was available. Thankfully, staff brought a set of new bedsheets In overall it was not a bad experience at Werfy in terms of the space itself, but kind of frustrating with everything happening around!