Hotels met spa in Jeju Province, South Korea

We stayed in Jeju for an 8-day, 7-night vacation, 5 nights at Parnas and 2 nights at Marriott. Our whole family preferred Parnas. The Parnas pool is huge, and breakfast is abundant with a rotating menu every three days, so even after five days, we didn't get tired of it. We booked a club suite, and the executive lounge food also had a rotating menu every three days, so our family loved going there every evening for some food and drinks. Parnas has plenty of public seating for guests to relax, and the staff are very professional and warm. After check-out, I quickly received an email from Parnas surveying satisfaction across various aspects, showing their dedication to service and focus on customer experience. Marriott, despite being the most expensive hotel in Jeju, was a bit disappointing. Breakfast was exactly the same every day with no variety. The brunch, while plentiful, was also identical on both days, which would definitely get monotonous if staying longer. Plus, the Marriott's layout is a bit complicated and involves a lot of walking around. If anyone is torn between Parnas and Marriott, I'd definitely recommend Parnas; it's more satisfying in all aspects. The welcome fruit and wine at Parnas felt much more thoughtful compared to Marriott's three oranges and a snack box.

I've been back home for a week, and I finally have time to write a detailed review of this hotel, named after the ancient Silla kingdom. First, the good points, which are the only things I found worthwhile. The hotel is built into a cliff, boasting unique natural scenery. It cleverly integrates lush vegetation into one side of the hotel, creating a rich and layered temperate island characteristic. Strolling through it is incredibly relaxing. In the distance is the surging sea, and nearby are cliffs and a sandy beach – being there is truly enjoyable. Now that I've covered the good, here are the things I found intolerable and unacceptable: 1. The room the hotel provided was not the one I booked. I had reserved a mountain-view room with a balcony, but they gave me a room without a balcony, and the window overlooked a parking lot. 2. After I requested a change, the hotel moved me to another room. It did have a balcony, but it was still near the parking lot. 3. What made me even angrier was that the hotel clearly hadn't cleaned thoroughly. In the new room, I found uncleaned hair in the sink and water stains in the bathroom. The picture shows hair in the basin. 4. After communicating with the hotel again through Trip.com, the hotel staff at the front desk was expressionless throughout, with dull eyes and mechanical service, showing no apology whatsoever. They showed me another room that was even worse than the current one. I had no choice but to ask the hotel staff to clean it again, and I ended up waiting for nearly two extra hours because of this. 5. The hotel breakfast was terrible. The local specialty food was extremely unappetizing and hard to swallow. The coffee used low-quality beans. There was an area that seemed to be for Chinese food, which was completely unrecognizable. The fruit selection was basic, truly basic. The only edible options were the Western food and ice cream, which were actually good. Perhaps you might think my review is harsh, but given the room rate I paid, I feel I have the right to be this critical. And for breakfast, at nearly 300 RMB per person, honestly, 'basic' is the only word I can use, especially for the fruit. The entire staff at the Shilla Hotel seemed to have a grim, tense, and deliberately distant demeanor, which was genuinely off-putting. Overall, I'd say this hotel completely fails to meet expectations. Many areas need significant improvement. If I had to choose again, I definitely wouldn't stay here.

The overall service was good, and the rooms were marked with nationality, so Chinese-speaking assistance was available by phone. We could also request a child toilet seat. However, the overall facilities for families were a bit lacking compared to domestic parent-child hotels. There were no complimentary toothbrushes or toothpaste, so we had to bring our own or buy them from a vending machine. Only two bottles of mineral water were provided per day, and anything extra had to be purchased. Seogwipo City felt better for exploring than Jeju City, and both were about the same distance. Hyeopjae Beach is highly recommended. There was a sashimi place in the complex that was delicious, but Mom's fried chicken was just okay. For BHC fried chicken, the front desk could help order delivery, and it was a 15-minute walk away.

The facilities are clean and the location overlooking the sea has a wonderful view. The bed is quite comfortable and the room is spacious. Language barrier can be a bit tough and the bath towels could be upgraded and renewed. Overall, I would recommend this hotel for a short stay.

I discovered Donnaekohill Resort while looking for accommodation in Seogwipo. I loved the quiet location, Olle Market isn't far, the swimming pool is perfect for visiting with children, and major tourist attractions are close by. The accommodation is also spacious, so I would definitely stay here again if I visit again. The friendliness is a bonus.

I came to Jeju Island to watch a football match, and this hotel was my top pick after a lot of searching. Its location is great; you can take bus 600 directly there and it's just a few hundred meters walk. There are a lot of Western tourists, and the front desk service is excellent. The ocean view rooms have balconies with amazing views. The facilities are quite comprehensive, and it has a cozy vibe. There are also some coffee shops and small restaurants nearby. It's not far to walk to the city center or the Olle Market. The only downside is that the hills in Seogwipo can be a bit tiring to climb. Seobok Park is also right next door, and the beach isn't far either. The price is also fantastic value. Highly recommend this place when you're in Seogwipo.

Before arriving, I was quite concerned about the extra bed situation, but after repeated communication and confirmation, we checked in smoothly. The room was incredibly spacious, and everything was just right. We were on a lower floor, the 11th, which I actually liked because it offered a perfect view of the 8th-floor pool and also a nice city view. The area is super convenient, with all the food and drinks we wanted just around the corner. The shuttle bus was free, and I didn't encounter any discriminatory or rude staff members.

A wonderful family-friendly stay! Venga Stay offers clean, spacious rooms with two double beds and great distant views of the sea or mountains. It's tucked away from downtown next to a busy road, but the rooms and the communal area are surprisingly quiet. The amenities are great—featuring a free swimming pool, (paid) bike rentals, a convenience store, and an on-site café. Just note that breakfast requires a day-ahead reservation (with a few good options available). The highlight, however, was the incredible staff who were always friendly and helpful. We would gladly stay here again!

Lotte Hotel is located in the heart of Seogwipo's resort area. From the moment we stepped out of the car, we were met with warm service and a relaxing, vacation vibe. Being a resort hotel, the rooms are incredibly spacious. We booked a family room this time, with one single and one double bed, and the single bed was even big enough for two people to sleep comfortably. One of the best things is that you can walk directly from the hotel to Jungmun Beach (though it's a 10-minute walk down some stairs). The hotel also has its own outdoor pool, which was great for the kids to splash around in. We could spend the whole day there, eating and drinking without ever leaving the pool. The changing rooms at the pool were also convenient for showering, and we even played there for a while after checking out. Right outside the hotel, there's a convenience store and a few restaurants. A 10-minute walk brings you to a McDonald's and more dining options. This whole area is a resort district with many hotels, so the roads and commercial areas are well-planned together, making for a pleasant and convenient environment. My only complaints were that we were only assigned a room on the 2nd floor (the front desk is on the 8th), and on our check-out day, they completely refused our request for a late check-out until 1 PM.

Absolutely loved this hotel! 1. The staff were all incredibly friendly and went above and beyond to help, even with a slight language barrier. 2. The hotel facilities are excellent, especially the large and safe swimming pool. 3. It's within walking distance to Pyo Seon Beach, which was clean and not too crowded. I'll definitely be back and will recommend it to all my friends!