Hotels met spa in Western Australia, Australia

Don't use the showerhead directly, or the bathroom will turn into a pond. The service really needs improvement. They'll overcharge you if you don't check your bill. I booked two rooms for three nights through Trip.com, but they kept saying they couldn't find my reservation. On the first day, they said they couldn't find the third day's booking. On the second day, they said they only found one room's reservation. Since I booked separately, I had to reactivate my key card every day. The power in the room would cut out and come back on automatically, and the curtains would open and close suddenly, which really scared me. The room cleaning time varied each day, and they'd often forget to replenish water or take a very long time. Plus, no one answered the phone.

The hotel's central location is incredibly convenient for getting around. The room was clean, but the replenishment of toiletries wasn't timely or sufficient. The hotel breakfast was quite monotonous; it was the same spread for all four mornings of my stay. I'd suggest adding some variety. Overall, it was a good stay.

Unfortunately, our stay at Pullman Bunker Bay was very disappointing, particularly when it came to service and cleanliness. The resort itself is in a beautiful location and our room was quite spacious, but that was overshadowed by what felt like a serious lack of staff and attention to guests. Our room was not properly serviced until around 5 PM, which is extremely late, and even after housekeeping had been through, there was still rubbish left beside the desk that had not been cleaned up. The biggest disappointment, however, was the service. Several staff members came across as rude and unaccommodating, and we simply did not feel the level of hospitality you would expect from a property positioning itself as a five-star resort. On our check-out day, we politely asked reception whether we could have just 15 additional minutes to check out, and the request was refused. We understand that late check-out is subject to availability, but considering we were asking for only 15 minutes, the inflexibility and manner in which it was handled left a particularly poor final impression. For a five-star property, you expect attentive service, properly cleaned rooms and staff who make guests feel welcome. Unfortunately, that was not our experience here. The location and spacious rooms have great potential, but the service and housekeeping standards need significant improvement. Based on our stay, I would not consider the overall experience to be at a five-star level.

Excellent location...probably one of the best on thr street. Good amenities and close by to all the things you want to do in the city. Rooms are clean and of high standard, decent gym available. Overall, very happy with the hotel.

Cons: parking a bit limited, unsecure. Elevator is functional but a bit scary for my partner. A microwave or similar would have been nice? Or even just cutlery? In places, property is showing age but within reason. Noise through floors/walls from other guests, even closing doors a floor above is very audible let alone TV/etc Shower head needed descaling and was a bit erratic Pros: On beachfront, although our view was a bit obstructed. Dining next door has always been excellent, great food. Room was large, functional, and quite clean and pleasant. Bed was comfortable, pillows pleasant and linen clean. Check in and out was easy and simple. Overall, I'd stay here again and plan to book a room again in December. Our 2 nights here were great, and watching the water from our table having dinner in the rain was fantastic. If you're expecting a 5-star resort, you'll be dissapointed. If you want a clean, large, comfortable room, in a good location and easy access to good food (recommend the fish and chip shop 5 mins away), and just a pleasant beach front stay? Book here.

Excellent location where most day tours can arrange direct pick-up, close to cafes and restaurants, Red Cat bus stop, Coles and Woolworths Supermarkets. Special thanks go to the hotel's room upgrade upon our second check in within the same trip, storage of our suitcases upon return from a three-day tour, and welcoming afternoon tea for father's birthday and my parents' wedding anniversary.

A distinctive hotel with a minimalist aesthetic, one that strives to have personalized service but perhaps overstretches what it can accomplish. Very spacious rooms, almost too spacious given the design features, unless one plans to entertain, and limitations in practical design—the one small table in my room was nearly three meters from a power outlet, making it a burden to keep a computer charged. I had an oddly unhelpful exchange with the concierge before arrival (as if I didn’t know how to use Google) and little subsequent support. On the pro side, the room was spotless and truly refreshed twice a day, and the breakfast was quite generous, the quality excellent. Indeed the restaurants were the real highlight—the beetroot risotto was wonderfully rich and flavorful, sweetness tempered by a generous addition of parmigiana. Yet overall, I think if I return to Perth I will try the Ritz Carleton.

Beautiful hotel, right at Elizabeth Quay. Large room, love the toilet. Generous amenities, comfortable bathrobe and slippers. Warmly welcomed by Have at the reception after a red eye flight, I was kindly offered an early check in to rest. Excellent location, you are right at the city centre. Nothing to complain about!

We had a wonderful stay at a Margaret River bed and breakfast in an amazing location—just few minutes from town and only a 7-minute drive to Surfers Point. As a couple, we truly appreciated the warm hospitality and thoughtful touches throughout our stay. The homemade breakfast was a highlight, featuring a variety of fresh homemade breads along with organic jams and honey. We were welcomed with a lovely glass of wine and snacks, which made us feel instantly relaxed. The room was spacious, comfortable, and well-equipped, with a heated electric bed that made our stay even more enjoyable. The jacuzzi with hot water was perfect. The owner was incredibly friendly and helpful, offering great recommendations on the best places to visit in the area. Overall, we had a fantastic experience and would highly recommend this bed and breakfast to anyone visiting Margaret River.

The check-in process was very simple, and the information provided to us covered everything that we needed to know. There was adequate room for us to park our SUV, and the surrounding area was nicely covered in suitable plants. While our chalet was adjacent to others, there was good privacy and sound isolation - we were never disturbed by any sounds of other people staying. Being adjacent to the beach, there was a pleasant background sound of the waves breaking on the beach. Beach access was available nearby. WiFi Internet access was included, and worked seamlessly. The chalet had a well-equiped kitchen, a full-sized fridge and good cooking facilities. When it was time to checkout, this process was equally simple. In summary, we enjoyed everything provided and found nothing lacking that we needed.