Hotels met Bar in Hyogo Prefecture, Japan

My non-smoking room smelled of smoke. Fortunately the staff were exceptional, and I soon received another room. One staff told me that because the room was ”Japanese Style”, and that I had to take the bedding from the closet, move the low table and make up my own futon. I live in Japan and I know what a ”Japanese Style” room is. Ryokans of a good grade will have staff make up the futons. When a hotel is too large, the work of making up the futons for all rooms becomes onerous, however, one wonders why ”five star hotel” if one has to make up one's own futon AND receive education on what a ”Japanese Style” room entails [ I am in the hotel business]. The lobby is bleak and looks cheap. No style, no charm. The seating is ugly and cheap. There are real plants here and there but no cut flowers. Cut flowers are very expensive in Japan. Too expensive for this hotel. The final point is that I booked this specific hotel in order to take a swim. Although the weather was fine, the pool had closed the day before I arrived. The pool was still full of water, perfect and peaceful, but ”closed”. No doubt, this saves on staff and other expenses, in the same way that making up one's own futon does . . . all this is fine for a hostel, but not for a luxury hotel. I have been generous with my star-giving because I like to be kind, and because several of the staff were truly exceptional in their kindness and service, however, we hope that the management will note our comments. Please pay for more staff and please keep your pool open as long as the weather permits. Global warming means pools can stay open longer. :-)

Geweldige locatie voor eten en drinken, kamers niet erg groot en moeten gerenoveerd worden omdat ze erg gedateerd zijn en de gordijnen niet erg licht blokkeren. Ontbijt voor twee kost $78 AUD, niet erg indrukwekkend voor de prijs. Op loopafstand van Chinatown en grote winkelcentra.

Good price with a nice view. View of the bridge during the day is breathtaking. The new wing’s rooms are a lot nicer. Not much service. No one helps you with luggage when you arrive. And staff don’t look too helpful or happy. The hotel is near outlet and easy drive to Kobe city centre. Breakfast is good with a lot of bread variety. You need to bring your room towel to public bath. For this price I wouldn’t mind staying there again.

Het hotel doet er ongeveer een half uur over van station Sannomiya naar station Arima Onsen. U kunt het hotel bellen om u op te halen. De faciliteiten van het hotel zijn niet erg oud en de kamers in Japanse stijl voelen prettig aan. Het diner wordt op de kamer geserveerd en de tijd wordt ingesteld bij het inchecken. Nog steeds erg rijk, onze dag bestond uit rundvlees. Er lijken kamers te zijn met verschillende prijsklassen en verschillende maaltijden, dat zie ik aan het ontbijt. Het hotel heeft een eigen goudbad, maar er is geen zilverbad. De openbare badkamer is niet groot en er is een buitenzwembad. De heren- en damestoiletten zijn elke dag afwisselend geopend, maar in principe zijn ze hetzelfde. Het ontbijt is op de t****e verdieping. De ober had het al klaargezet toen we daarheen gingen. Omdat we de meest gemeenschappelijke ruimte boekten, zag ik dat sommige gasten gebakken vis bij hun maaltijden hadden, waardoor de maaltijden in verschillende kamers verschillend waren. Het algemene serviceniveau is zeer hoog. U kunt souvenirs kopen in de supermarkt van het hotel voor dezelfde prijs als buiten. De zoete zwarte bonen zijn een aanrader.

Het hotel was erg groot en luxe, en de service was uitstekend. Als gast vond ik de toegangsprijs voor het buitenzwembad echter veel te hoog. Het kostte 7000 yen voor één dag. Hoewel ik de prijs begrijp, vind ik het teleurstellend dat ik bovenop de toch al hoge accommodatieprijs zo'n hoge zwembadprijs moet betalen.

The hotel is very beautiful, the rooms are large and clean, we enjoyed the bar with a jazz singer, the food was delicious. I love the jacuzzi bubblebath and the amenities is awesome all rooms has verandas you can see the beautiful view of kobe tower & port .The only thing I didn't like was the receptionist at the front desk, not friendly, the treatment was not welcoming, you didn't see a smile when greeting.

Excellent location just outside Himeji train station. Quiet rooms with comfortable beds. The room was little on the warm side during my Dec/Jan stays.

島花さんに泊まったのは初めてでしたがニューアワジグループのサービスの良さに感動でした。 夢泉景で釣りが出来て鯛を2匹釣ったのですが夜のディナーに調理して出してくださりとても美味しくいただきました。残りはきれいに処理していただき持ち帰ることが出来ました。島花は対岸の少し離れた場所にありますが湯めぐりも送迎していただけるので問題なく楽しめました。 またホカンスしに行きたいです

The high-end hotel that has the longest history in Kobe. It is above a free museum about Kobe. It was very luxurious, and had a wonderful restaurant for Kobe beef, but don't forget to reserve online. All rooms face a certain direction toward the mountains, but not toward the water. During our stay, the gym was not available. And the location is surrounded by luxury brands, not by the station or markets for food.

Please book this hotel if you go to Kinosaki Onsen! The staff was really amazing. They were all super friendly and nice and always put so much effort in making our stay enjoyable. Big thanks to Kairi for explaining everything so well and always being patient with us. Also thanks to Tomoki for the great service. We loved our stay there so much we would love to come back here again when we visit Japan again! Also loved the town itsself and all the Onsen. The hotel itsself also gives you public Onsen as well as private ones that you can book in advance. They were amazing too. The food included in our Halfboard was also amazing! Loved everything here! Garden view from our room was so relaxing and great as well!