Geplaats op25 sep 2025|Superior Room-Non-Smoking
FIFO TravellerThe hotel good , the aircon is also cold . Everything was fine .
Only the downside is im almost trip because one of the tile is actually loose and left a big gap .
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Prijs per nacht vanaf:IDR 254.514
Geplaats op24 jun 2026
Guest User
The staff were very friendly, and the housekeeping and hygiene services were excellent. The breakfast at the restaurant was delicious, with a great selection of food, drinks, fruits, pastries, cakes, coffee, juice, and milk. The bar was also very good.
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Prijs per nacht vanaf:IDR 471.912
Geplaats op1 jun 2026
Guest UserThe main reason I booked this hotel was because it is part of an international hotel chain and is rated as a 4-star property. However, I was very surprised by the building condition and the quality of the renovations.
What made this even more disappointing is that the hotel has been open for less than a year. Given that it is a newly opened property, I expected everything to be in excellent condition. Instead, I felt that the hotel was not fully completed and may have been opened in a rush. There were still many areas that appeared unfinished and in need of touch-ups and further renovation work.
Another issue was the shower’s hot water supply, which was very unstable. Even after setting the temperature to a comfortable level, the water would frequently fluctuate between hot and cold without warning. At times, it became unexpectedly too hot or too cold, making the shower experience quite unpleasant.
Overall, my stay was disappointing. The hotel’s condition and facilities did not meet the standards I would expect from a 4-star international hotel, especially one that has been operating for less than a year.
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Prijs per nacht vanaf:IDR 699.914
Geplaats op10 feb 2026|Superior Room With 2 Single Beds
Guest UserThe shops situated opposite the entrance & exit of the hotel play very very loud music until 3.00 a.m. We hardly slept on the first night. However, we moved to another room which was facing the swimming pool on the second night and it was very peaceful.
Personally, I don't like the switches in the rooms. There should be more switches for guests to control the brightness of the rooms and the bathrooms. Currently, the room is either very bright or I can turn on 2 wall lights (very dim) + 1 night light. The Foyer and Reading switches don't work.
For the bathroom, one switch controls all the lights in the bathroom & exhaust fan. Therefore, it's either very bright in the bathroom + noisy exhaust fan or total darkness. I like to see more switches for guests to control the brightness in the rooms and bathrooms.
Nevertheless, this is a very beautiful hotel with very friendly staffs. I will definitely come back and stay when I come back to Pontianak.
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Prijs per nacht vanaf:IDR 551.448
Geplaats op1 mrt 2026|Superior Twin Room
E3TRIPThe room is spacious and clean. The staff very helpful and friendly. The location is one location with Singkawang Grand Mall, but far from the city.
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Prijs per nacht vanaf:IDR 424.191
Geplaats op22 apr 2026
liuzhilong
The man on frontdesk so low attitude , and mood swing , haven't a good hospitality ; the room is large but a little old , the hotel located in central of the city ; near with coffee street , ”Ligo” supermarket walking around 10 minutes, and flamboyan traditional market nearest by walking 5 minutes 😊 overall the breakfast so good simple but complete •
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Prijs per nacht vanaf:IDR 326.096
Geplaats op9 jul 2024|Deluxe Double Room, 1 Queen Bed
Nurfa777Hotel lobby looks nice. But people smokes openly inside this air conditioning space, such a turn off. Check in without hassle. Very fast. 2 person at the counter working. Warm face towel and welcome drinks offered complimentary. Swimming pool available but its raining during my visit. Didn’t get to utilize it. Room is okay but air conditioning is bad. Not cold. Complaint to receptionist but doesn’t seem to have any impact after the maintenance check it. View from room 1909 is amazing since its the 19th floor. Overall for a 4star hotel, its overated and overpriced
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Prijs per nacht vanaf:IDR 440.098
Geplaats op7 feb 2026|Harris Room
Rugmar1964Rating: 4 out of 5 stars
HARRIS Hotel Pontianak scores with a good location, friendly staff and an overall solid package. The public areas look modern and well maintained, and both check‑in and check‑out were efficient and helpful.
The point deduction is for the bed: the linens were freshly made but had visible stains, and the mattress underneath was clearly soiled – this is where the hotel urgently needs to improve its quality standards. With spotless bedding and a renewed or thoroughly cleaned mattress, this property would easily be a 5‑star choice within its category for me.
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Prijs per nacht vanaf:IDR 527.587
Geplaats op3 jan 2024
tarisusanVery central. Comfortable. Close access to everywhere, recommended for business holidays or families. Really really comfortable and delicious.
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Prijs per nacht vanaf:IDR 265.119
Geplaats op13 jan 2026
JSearing55
The hotel has seen better days and so obviously by the damp patches, rotting wood, missing roofs, shabby towels hasn’t been maintained or looked after. It’s such a shame because the location on the water is amazing. Jemmy in reception was great connecting us up with the head ranger for a jungle trek and organising motorbike hire. Breakfast was ok - again a bit tired and lacking variety. Also there’s no hot water in most of the rooms. It’s the only place to stay in Sukadana which is a beautiful place to explore.
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Prijs per nacht vanaf:IDR 365.864