Ik verbleef in dit hotel bij aankomst en vertrek uit Zanzibar. De eerste keer was het een kort en aangenaam verblijf. Helaas werd ik tijdens mijn t****e verblijf geüpgraded naar kamer 301. Deze kamer is ruim en kijkt uit op het zwembad, maar is wel aan onderhoud toe, vooral de badkamer, die dringend onderhoud nodig heeft. Het is een erg lawaaiige kamer, want je hoort het geluid van de lift en de waterpomp. Het meubilair is luxueus, maar oud en toe aan een opknapbeurt. De locatie is uitstekend, met uitzicht op de haven, maar de ingang van het hotel ligt aan een straat vol kuilen. Het personeel is vriendelijk en respectvol.
De receptie bood ons een kamer aan die al bezet was. Om 23.00 uur, na het inchecken, deden we de deur open en troffen een man van middelbare leeftijd slapend in bed aan. Hij was geschrokken en erg boos, en wij waren evenzeer geschrokken en beschaamd. De receptie verontschuldigde zich alleen aan de man, niet aan ons.
Nadat we van kamer waren gewisseld, werd onze tweepersoonskamer vervangen door een tweepersoonskamer. Het hotel gaf geen uitleg en vanwege het late tijdstip besloten we af te zien van de kamerwissel.
De kamer rook muf en er stond een lege waterfles, wat erop duidde dat deze niet goed was schoongemaakt. Er zwermden veel vliegen in de ontbijtruimte.
Ik ben zeer ontevreden over deze accommodatie-ervaring.
В целом неплохой отель, расположенный в центре старого города. Если у Вас с собой много багажа, то будьте готовы к тому, что такси не сможет подъехать непосредственно к отелю, так как улица на которой расположен отель является пешеходной. Пешком от ближайшей возможной остановки такси нужно будет идти около 50 метров. Завтрак по типу ”швецкий стол”. Комфортные матрасы и подушки. В ванной есть халаты и полотенце для ног. Душевая/туалет были чистыми с новой сантехникой. В номере также есть телевизор.
Very nice hotel. Conveniently located to all Stone Town attractions. If there are any issues the front desk manager will do her best to rectify the situation. My only issue unfixable was the food or maybe It was the water they refill for the rooms. I recommend be on side of caution and drink only bottled water. Don't eat anything uncooked (salads juices made with ice etc.) And you won't spend most of your time in bathrooms.
Voordelen: Hotel gelegen aan de haven, waardoor u de hele oude stad te voet kunt verkennen. De kamer is mooi en ruim en de badkamer was over het algemeen schoon. Het personeel is zeer aangenaam. Het ontbijt is redelijk goed (vooral de eiermenu-items) en het enige diner dat we daar hadden was uitstekend. Het uitzicht vanaf het dakterras is schitterend.
Nadelen :
De omgeving is erg gehorig en de kamer (303) bevond zich onder het restaurant op het dak, dus er was veel lawaai tot zeker 23.00 uur en vanaf 06.00 uur in de ochtend.
Hoewel de badkamer schoon was, vonden we 2 kakkerlakken.
Good location - in the center of everything in Stone town. They don’t have water coolers for clients - you have to go to the restaurant to refill.
Also: it seems they bought another building. So they accommodated us in like 200 meters from main facility. Surely it’s kind of inconvenient but still ok.
Room, Balcony, View from the room and Restaurant is really nice. But only one thing they need to improve in their reception customer service.
Room I signed when I check in and Room I really received was different. They changed the room without notice. I asked why they said it's same room inside. But it was totally different. Changed room has no privacy at all. We have to close the window during the stay.
And I asked for late check out when I check in. They told me to check last day in the morning. In last day, I asked again for 2hrs late check out. They refused my request even didn't check the system. Just say NO. I am very disappointed with their attitude. And when I checked the site there were plenty room left.
As everyone knows Zanzibar is the holiday place. Most of 5 star hotels in holiday place, they run check out time very flexible due to flight time. No deserve to have 5 stars in customer service.
Fabulous location. I enjoyed seeing all the curated old artifacts and reading up on the 500 year history of the place. The people were wonderful. The room was comfortable and quiet. The bathroom was modern and clean. I’d stay there again.
The hygiene is very average. The bed feels unwashed. There are unknown hairs on the sheets. If you stay here, it is recommended to bring a disposable three-piece suit. You have to bring your own towels. They only provide a bed and a place to shower. There are a lot of flies in the dining area, and the beach behind is full of garbage and seaweed.
The service is very good, whether it is the front desk or the restaurant staff. The eggs for breakfast are not bad, and there are a few kittens.
Goed
40 beoordelingen
7,6/10
Prijs vanaf
€ 49
per nacht
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8.5/10
Very Good
AAnonymous UserI have never stayed in a hotel where the service and experience progressively got worse each day. Everything just started going downhill during our second day you wake up in the morning and the first thing that happens is you are asked about joining one of the tours and offer through the hotel and they do that every chance they get and the moment they find out that you have a booking For a tour with another company and not through them, they will just little snide comments and make you regret your decisions. The second thing was the food you had to order lunch hours before and when you ordered for specific time you get to the restaurant you still have to wait at least another 30 minutes to get it, I ordered calamari on one of those days for eight and only got four small pieces of calamari and that was it just for small pieces of calamari and fried plantain so that was basically two dollars per calamari.
There was an element of feeling unsafe because one of the mornings as I was walking up to breakfast there was a strange man just walking around and when I get to breakfast, one of the staff members there tells me that there’s a man who has been asking about me and looking for me and as I turned there, that man is standing right there and my question was, how are you letting this man on the premises, and what if you wanted to come to me and you guys are letting him walk around this entire place because I ran into him on the other side of the hotel so there was that as well which made me feel extremely uncomfortable and uneasy and unsafe.
They didn’t spray any mosquito spray as it’s common in the area to in and spray the room with mosquito spray at the end of each evening they only did that first night and we had to keep them and each time it was met with just a sigh of inconvenience like we were inconveniencing them getting there difficult worth it and I think that is the one thing I can attest to being the better part of this entire establishment, but that aside the services awful. You will go hungry, we told the bar open a specific time but it wouldn’t open. Also they change their rules at one day. It’s OK to have a meal by the bar closer to the beach the next day you can’t do that but then you’ll see them. Send them food down for specific people so that was also extremely offputting, I can safely say I will never set foot in that place ever again.
Also, the WiFi was bad
I landed at Golden Tulip because Trip.com messed up my booking elsewhere, and I only found out about it at the last minute. The location is right by the port, on a side of town that feels quite sketchy. However, Stone Town is small and safe, so it didn’t matter too much. The rooms are nice enough. They have everything you need. People are friendly all over Zanzibar, and at the Golden Tulip no less. The pool is lovely, and service is okay. Sometimes I had to ask more than once, phone down because my towel had disappeared, or guide them through my own bill. The restaurant is pretty bad. I’m not a particularly fussy eater, but don’t feel the need to eat bad food. I ordered three tester dishes on my first day, and didn’t finish any. Another traveler had a similar experience. Breakfast is okay. There is fruit, yoghurt, pastries, omelettes on request, toast, cereal sometimes, and a variety of hot dishes. Nobody seems to notice when the table has no cutlery or when the coffee, milk or a given hot dish runs out. Most days, I found the cereal (if they had it), fruit, and at least one hot dish edible.
LLunga SitholeThe hotel is beautiful. It is located at the heart of Stone town. If you like luxury than this hotel is for you. I’m definitely going to go back. The food and the friendly staff made my stay extra special.
GGuest UserThe building was old, but I could see that hotel was trying to take good care of it. The breakfast was satisfying as well. I recommend keeping bottled water in the room.
This is the best for me aa a solo traveler, at least for me. The staff are attentive and its a great location, too. However, its best to secure a guide to get around. Be wary of locals who want to offer to guide you, I lucked up and got two good ones..I was only there 4 days.
GGuest UserLovely hotel, room was very clean and bed was comfortable. Staff were very friendly. My safari was cancelled and the staff provided other tour options, many thanks for that! There is no phone in the room, I'd like to suggest even having a pager in the room would be helpful. Also no wifi in the room I think that should be an option. The food was great and I enjoyed my stay, would definitely recommend!
Such a lovely hotel for a very affordable price. Located in the city center next to those winding shopping streets, very stylish with the vintage furniture on the inside and incredibly helpful staff!
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