Concierge service is excellent! Service staffs in the hotel are really helpful and attentive. The room worth the price, water heater is working well, water pressure is excellent. The edges (especially the floor, door and wall) might need some maintenance. Their mattress is great and comfy, just the pillows can be better. Breakfast is well served in great display and varieties. The most important thing is ”GOOD LOCATION”! walkable to Grand Batam Mall & BCS.
Hotel in de buurt van Lagoi,Bintan100% van de bezoekers kozen dit gebied
GGastgebruiker2025.10.07
Ik verbleef vier dagen lang in het Four Points by Sheraton Hotel tijdens mijn reis naar Bintan en was over het algemeen zeer tevreden. Het hotel was schoon en de service was uitstekend. Op de laatste dag, toen ik mijn telefoon in de auto liet liggen terwijl ik naar de haven werd gebracht, werd hij proactief teruggegeven – heel eerlijk! Het enige minpuntje was het wifi-signaal van het hotel, dat erg zwak was. Het hotel heeft verschillende restaurants en het eten is redelijk goed. Je hoeft alleen je kamernummer op te geven om te eten en je hoeft geen pinpas te gebruiken om te betalen. Het zwembad is vrij groot, maar ligt vol met bladeren.
The room is clean and well-kept. The daikin aircon is cool but a bit noisy.. Not sure if it's the water or heater but showering is quite an adventure. All in all, I am especially pleased with the concierge and the doormen - they are fab, friendly, and pleasant.
There's a safe in the cupboard. It would be nice if they have a charcoal bag to absorb all the funky odors from clothing after a night out at A2 food center less than 300 meters away from BCH.
Hotel in de buurt van Lagoi,Bintan100% van de bezoekers kozen dit gebied
Kkinkynymph2026.02.25
İt were great 4 days stay. We loved everythig. The stuff are amazing the check- in was smooth and light.We went on monsoon season so couldnt swim at the sea but it didnt bothered us, the swimming pools are clean and with nice sorrouding.You can use restaurant and swimming pool next door sister hotel and also book lovely dinners at Banyan tree hotel they will bring you to the restaurant with buggy.On our first evening we join the BBQ dinner and it was absolutely lovely and worth the money, food was great.Alsobook your SPA treatment we went twice with my son and iyit was perfect, the massage is professional and relaxing, the programs are nice variety amd the prices are reasonable.The only disappointing thing its a ferry from Singapore to Bintan during the monsoon season, so dizzy fizzy never felt that bad on a boat. Of course it şs nothing to do with the hotel.
Hallo daar, ja, ik ben erg blij om te blijven, want ik zou zeggen dat de service erg goed was, en ik werd zo respectvol geserveerd met een glimlach elke keer dat ik ging ontbijten en koffiepauze door de heer, nando en vrienden, ik voel me zo welkom door al het personeel bij de receptie,,Zou het aan vrienden en familie aanbevelen om in dit hotel te verblijven,,Bedankt
Everything is good, we went there for 4 days 3 night, they gave us 3 days Starbuck voucher, the location is the best to us as we like Grand Batam Mall alot, just 3 to 5mins to walk there, the food is also quite nice to us
I recently stayed at Harris Hotel Batam and was thoroughly impressed by my experience. The hotel's location is simply outstanding—situated right next to the Batam Center Ferry Terminal, it’s incredibly convenient for travelers, especially those arriving from Singapore. I appreciated how easy it was to check in and head directly to my room without any hassle.
One of the highlights of my stay was the excellent sea view from my room. Waking up to the sight of the water was refreshing and set a lovely tone for each day. Additionally, being directly opposite Mega Mall was a delightful bonus. With a plethora of dining and shopping options just a short walk away, I had plenty to explore, from local eateries to international food chains.
The international breakfast spread at the hotel was impressive, featuring a wide array of dishes including delicious local Indonesian options as well as familiar Western choices. Whether it was the mouthwatering nasi goreng or the variety of fresh fruits available, I loved starting my day with such a hearty meal.
I also want to commend the hotel staff for their friendliness and attentiveness. I requested a non-smoking, quiet room upon check-in, and they went out of their way to accommodate my needs, ensuring that my stay was as comfortable as possible. Their warm service certainly enhanced the experience.
While my room was slightly dated, it was generally clean, and the comfortable bed made for restful nights. The slight age of the furnishings didn’t detract from my overall satisfaction with the stay.
In summary, Harris Hotel Batam strikes a perfect balance between convenience, comfort, and hospitality. The strategic location, scenic views, excellent breakfast, and responsive staff make it a solid choice for anyone visiting Batam. I would not hesitate to recommend it and look forward to returning in the future!
Hotel in de buurt van Lagoi,Bintan100% van de bezoekers kozen dit gebied
AAnonieme gebruiker2026.03.20
our first time to the resort and we absolutely enjoyed ourselves and love it! the hotel is very convenient with kids-friendly amenities including the indoor playground with children’s activities / workshop for the kids. there are a few different pools to explore as well and beach nearby to play with sand. there is also a spa for adults to relax. overall a very suitable place for family with kids as well as anyone who wants to just chill and relax! also would like to mention that all the staff were very friendly and nice with excellent service. we will definitely go back again! the room itself is also very big and clean. twin room is suitable for 2 adults and 2 kids to sleep in.
water leaking very badly at master bedroom ceiling. Called reception to check for upper unit , but sent house keeper to room instead.
Informed house keeper Ahemad to check with upper unit , nothing was done, whole night water leaking from ceiling non stop till daytime still leaking.
Cockroaches seen on the dining table, toilet bowl , toilets floors, shelfs
Hotel in de buurt van Lagoi,Bintan100% van de bezoekers kozen dit gebied
FFelicius Chang2025.12.10
Everything at the resort was incredibly systematic and well-organized, resulting in a completely frustration-free stay. We arrived at 12 PM and were pleasantly surprised to receive our room for an early check-in at 1 PM after a minimal wait! We opted for the 6-activity package—a great value according to my husband—which included a fantastic 2-hour karaoke session and access to the kids' indoor playground. We highly recommend the 6-activity package; it kept us thoroughly engaged throughout our 3-day, 2-night stay. The resort's punctuality was excellent: our in-room couple's massage therapists arrived exactly on time, and the fire for our 6:30 PM outdoor BBQ was already set up by 6 PM.
The sound proof is not so good especially when the kids sleep at the teepee materials but when they are tired they still can fall asleep fast just that the next door kids wake up so early. Have to expect sound as it is glamping.
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9,0/10
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