Geplaats op24 mei 2026
Guest User
Doesn’t meet Belmond expectations.
1. Food is average, the same we had in a small village, change a chef, not tasty at all.
2. On a breakfast waiters ALWAYS bring fruits and after 5 min asking if I need them. Why on earth I should eat fruits in 5 min? And why do you need it? Quality and variety of breakfast is not nice — all days we had not fresh blueberries. In my home country I have blueberries from Peru and it’s fresher. How it is possible?
3. Welcome is not in Belmond style: no champagne or good chocolate.
4. One day we asked to clean the room before 12, they did, we came and I was sure we are alone in the room. When I was naked I saw a gardener in our private terrace. He also saw me. How it’s possible he entered our terrace when I was in the room????? With no bell and knocking????
5. Alpacas feeding is also trash: all people from hotel come, you will never get nice pictures like on instagram. Why you don’t make it by appointment? We had a lot of experiences with animals in different countries , this one is the worst.
6. Stuff is not well trained, communication is super artificial.
Place is beautiful, but that’s it. Worst Belmond we have been to. Ask Monasterio Belmond about good experience and top notch service.
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Prijs per nacht vanaf:€ 730
Geplaats op9 feb 2026
FIR501
This hotel absolutely exceeded my expectations. Located in the heart of Cusco, it's incredibly convenient for getting around and finding restaurants. Converted from a monastery over several years, the entire hotel is beautiful and grand, a perfect blend of history and modernity. I was also pleasantly surprised to be upgraded to a suite for free. The room was filled with a sense of tranquility, and I slept comfortably at Cusco's high altitude. The breakfast was also plentiful. The only downsides were the slightly noisy air conditioning and the soft pillows, but I still highly recommend this hotel!
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Prijs per nacht vanaf:€ 366
Geplaats op20 feb 2026
Guest User
The reception staff was very helpful.
Although I had to check in at 11 a.m. I just wanted to stop my backpack because of my early flight. She immediately told me the room was free and I could go to my room. Even in tours he was very helpful! She has taken care of everything.
Big, clean room, good breakfast.
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Prijs per nacht vanaf:€ 39
Geplaats op5 feb 2026
Guest User
We had an amazing stay. The food was incredible, especially the breakfast. And the service was better than anywhere else. They helped us with everything we needed and treated us like family :)
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Prijs per nacht vanaf:€ 932
Geplaats op17 apr 2025
Guest User
Overall a nice stay however we arrived late and there was nobody in the check in area. Took us a long time to check in as we had to wait in the dark
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Prijs per nacht vanaf:€ 59
Geplaats op27 jan 2024
KennyC
The team is wonderful, always feel welcome and offer their services .
The morning buffet spread offers wide variety and a great start for the day .
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Prijs per nacht vanaf:€ 419
Geplaats op17 feb 2024
Yarden Jordi
The hotel is amazing!!! It’s little far away from the city, but is worth it! We really enjoyed! And we really recommend it.
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Prijs per nacht vanaf:€ 217
Geplaats op4 jun 2023
Guest User
1. Remote Urubamba
2. Breakfast and facilities are average
3. The staff are friendly and do their best to help.
4. English communication was not desired.
5. But it's a perfect place to get out of your daily life and relax in a quiet and peaceful place around.
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Prijs per nacht vanaf:€ 70
Geplaats op31 jul 2026|Deluxe Twin Room (2 Queen Beds)
Peli la
Everything is beautiful, very spacious, and has the best gardens and views of the Urubamba River.
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Prijs per nacht vanaf:€ 122
Geplaats op26 feb 2025
Guest User
設計感滿滿的酒店。在你駛入黑暗的鄉間小道,疑似陷入各種疑惑之時,突然左邊出現幾點燈光,一座奇特的建築出現在左邊,推開大門,更是驚喜連連。
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Prijs per nacht vanaf:€ 106