Hotels met spa in Johor, Malaysia

Our overall stay was great! The breakfast spread was impressive, with a wide variety of delicious food, and we really enjoyed the warm hospitality from all the staff. I had requested a little complimentary surprise for my husband’s belated birthday and our upcoming wedding anniversary, and to our surprise, they prepared two cakes for us! Such a sweet and thoughtful gesture that made our stay even more special. We truly felt pampered throughout our stay. Thank you, DoubleTree Johor Bahru! ❤️

Thank you so much to the hotel team for helping with the lovely setup and arrangements for our anniversary celebration. ❤️ Everything was thoughtfully prepared, and we truly appreciate the effort and attention to detail. The warm hospitality made our stay even more special and memorable. Thank you for making our anniversary celebration such a wonderful one! Highly recommended! 😊

This used to be my favourite hotel in Bukit Indah. However, the price of the hotel has increased but not the service, nor the amenities. The hotel no longer provides a hand towel or the slipper. All these little touches were removed, might be due to cost savings measures.

We stayed in Room 2709 and unfortunately had quite a few issues during our stay. Firstly, we were not aware that the parking had become chargeable at a flat rate of RM5.50 per entry. This would have been good to know beforehand, especially for guests driving in. The sink in our room was also unable to drain properly, which was quite inconvenient. The toilet bowl design was rather odd as the cover kept falling down while using it, making it uncomfortable. Another major issue was the smell of the hand wash and soap provided. Both had a very unpleasant smell, to the point that we ended up buying and using our own. Thankfully, the mall is located right next to the hotel, which was very convenient and helped make up for some of the inconvenience. Overall, the location is great, but the room maintenance and basic amenities could definitely be improved.

Chance to experience first class suites on airplane with full king size bed without paying a premium. This is the place where you should go with family! Small hotel with 2x Boeing 747 cargo planes converted into suites. Each plane comes with 10 rooms and hotel building block has another 20+ rooms. With less than 50 rooms, you won’t experience over crowding like other hotels with 100+ rooms. Other words quiet and more privacy. Which gives you the premium feel. Not to mention the high end finishing in common areas and in room. 5 star quality hotel in a secluded area which you rarely can find. Other than the airplanes main attraction, the children water park playground pool was a blast for the children. They also have 4 different swimming pools located at ground floor and 3rd floor. Children pool, beach pool with real sea white sand, adult pool, and jacuzzi pool. Food option was very limited. 1 Japanese restaurant in hotel and 1 Chinese restaurant outside of hotel, walking distance a stone throw away. Each room comes with 2 pax complimentary Japanese Ala carte breakfast. Airplane suite rooms design is too low the ceiling to floor height. At 178 cms I need to bend my head 70% of the time. Knocked my head a dozen times due to low height ceiling. Unsuitable for 175 cms and above height. Is like walking in hobbiton house or some tight cramped cave. Take note for slightly above average height people. Definitely not for foreigners. Phone in room wasn’t working. Could call front desk and house keeping. Had to manually walk out to front desk to ask for assistance. 90% of hotel staff cannot speak English. Security guard, cleaners, and pool towel boy. You’ll definitely have a tough time if you cannot communicate in Bahasa Malaysia. Only front desk staffs could speak English. Maybe their market cater for local Malaysians who speaks Bahasa only. Very poor directions. No signage at all for hotel and lobby. No hotel staff at lobby most of the time. They have 2 wings of lobby. A little confusing. All the Grab drivers got lost as it’s a new area. Use Chao Shan Lou restaurant as pick up and destination in Grab app. Check in was at 1st floor. You need to ask around and pray someone is at lobby to inform you. Don’t feel very welcome from first impression. Management ought to do something about this. Had bad experience with hotel cleaner at toilet in lobby area. Wet floor from washing toilets, the water flow out to common area outside of toilet. Both my wife and I slipped and almost fell. Very slippery fall hazard. Cleaner didn’t place wet floor signage at all when floors were still wet. On black marble tiles you cannot see the water. Management should look into their cleaning policies. This could have been very bad if it was an elderly who fell. Safety of guest must be the utmost priority. Plenty of parking around as all the shop houses within vicinity are still empty vacant.

Resort has a private beach and excellent view from the room balcony. Beautiful sun rise with beach and sea view. Enjoyed the swings, sand, sea breeze and listening to the waves! Kids love the sand. There are various sea activities and horse riding available. Separate charges. Swimming pool has a 0.6m section for kids to have some water play. Indoor mini playground for the little ones. They had great fun. Free parking if you drive. Breakfast spread is good enough. Nasi lemak is a must-try. The pastries can be heated up which made them great! Eggs selection excellent! Juicy watermelons! You can enjoy sun rise while having breakfast. The resort has a chalet feel. They should look into their aircon as it doesn’t seems to cool well. The facilities are aged. Wash basin water drain a little slow. Overall, we love this place for the view! Hope the next time we return, the facilities would have improved.

During our stay, we really enjoyed how the bedsheets were very clean and the toilet was kept clean. The bottom toilet turned out to have only a toilet bowl which the pictures did not state. You can really hear all the sounds around you such as people showering or screaming but we didn’t mind. It would also be great if you can add Netflix option in the future for the television. The location is good to go to the water park, horse riding, family mart shoppin. On our last night, there was a leak in the ceiling and our bed was drenched. We were asked by management to change room and offered to leave this room empty for us to pack our luggage the next day because they were worried that the ceiling might fall on us. We rejected as it was the last night and all our things were out all over the place. We needed to pack too. So we requested for an additional bed. They provided it with no extra charge which I appreciate. However, it would be great if there was additional compensations for this negative experience.

Our third time staying at this hotel but had the worst experience this time round. Firstly, the hotel was very strict about checking in after 3pm despite it being 15min to 3pm. The staff were so inefficient that we only managed to get our keys at 3:30pm. Next, the hotel concierge informed us there is no room with king size bed available when we clearly booked a room with king size bed. We had to settle for single beds. Then the staff gave us keys to a room that was already occupied, imagine our surprise when we opened the door and a lady was inside. Overall, it wasnt a pleasant experience..

Absolutely fantastic, this resort was an unexpected surprise! It was a very last-minute decision, but it's now one I wholeheartedly recommend! There's a free shuttle from the pier that gets you there in about 5-10 minutes. The hotel lobby is super picturesque; you just want to relax as soon as you walk in. The complimentary welcome drink was delicious. The room was spacious, and they provided a lot of amenities. The view from the room was absolutely stunning! There are two pools and two bars, both highly recommended. Breakfast didn't have many options, and the taste was just average. I also tried the hotel's spa on the second day – highly recommended! The service was excellent!

A truly splendid stay at Westin Desaru Coast! From check-in to check-out, the hospitality and service were truly top-notch. Everything was seamless, and the team made us feel genuinely welcomed and well taken care of throughout our stay. A special mention and shout out to Puan Zainab who constantly checked us in at breakfast, who went above and beyond to make sure my daily fixed cappuccino with oat/almond milk was prepared perfectly and scrumptios array of breakfast buffet awaited. The little details like this really made the stay extra special. We also truly appreciated the constant check-ins from the staff — always making sure we had everything we needed and that we were comfortable. The facilities were very well maintained, the room service was excellent, and the overall attention to detail was impressive. We love the beach and how clean it is! It was a splendid stay, well spent, and one that we will remember fondly. Thank you, Westin Desaru Coast, for the wonderful hospitality and exceptional service. Kudos to the entire team! We can’t wait to be back!