Hotels met spa in California, United States

The actual hotel room is better than picture a million time, clean and big. There is plenty of parking space. The location is good, easy to get everywhere. The breakfast is simple as American style, like the other hotel in US. Overall, i recommend this hotel if you come to Oakhurst. You will love it. I promise.

Here's why we gave the experience 3 stars; First of all, when we booked the hotel, neither Trip.com nor The Aster, Los Angeles, mentioned anything about the rooftop being closed on the dates we booked. On May 13 and May 14, we stayed in room 3 0 6. The hotel pictures showed and bragged about having a rooftop and plenty of pics of people there, and nowhere was revealed anywhere on their website or Trip.com that would not be available on those dates. When we reached out to Trip.com, they pretty much said that the rooftop amenities weren't listed as part of our package. Really Trip.com? You have to list the rooftop as the amenity... Got it. That was so lame a response. Everyone knows people book due to the pictures, and this was a seriously lame response from the Trip.com customer support personnel. We decided to save our opinion for this review. The Aster had nice people, but it's hard to believe the availability missing on their website is a detail they would miss. Their hotel has impeccable detail and design. One can only surmise they conveniently left out the information because people would obviously not book there and go somewhere else. I told the front receptionist this as we were checking in. She mentioned, well, it said it on *******. But we didn't book through *******, we booked through Trip.com. And those specific details were not evident. After July 1st the Government is getting stricter on transparency with hotels having to mention things so we missed this window, but we're happy to hold hotels like The Aster accountable:-) Also, on Wednesday, we checked out, and they had a fire alarm drill test that lasted about 10 minutes. They forgot to mention another minor ”inconvenience” when we booked on their website. It was at 10 am. It wasn't so bad, but to state the obvious, they left out the ability for customers to decide by not making that information transparent during the booking process. It's not like the fire department or tech people didn't schedule that in advance. 1. If you book through Trip.com, please make sure you specify, call their customer support, and get it in writing. The clickbait and pictures seem shady and sketchy and reflect a lack of credibility in the process. 2. Trip.com asked which room we wanted to be in. When we picked the room, we picked the city-view balcony. But we got put in the poolside view instead. It wasn't bad, but that was missing in the booking details that Trip.com sent to The Aster. My fiance ended up being okay with the poolside view, but it should have been in the booking details via Trip.com. So please, please make sure you watch this if you book through them and call the hotel in advance. Lastly, the decor, valet, and, in general, the service people were very nice and thoughtful. We would give them 5 stars.

Casa Cody was truly one of the most charming and memorable hotels I've ever stayed at. If you're looking for a peaceful boutique hotel with character, this is the perfect place. From the moment we walked through the gates, it felt like a hidden oasis in the middle of Palm Springs. The beautifully landscaped gardens, mature palm trees, colorful flowers, and stunning mountain views created such a relaxing atmosphere. It's hard to believe you're just a few minutes' walk from downtown because the property feels so private and quiet. Our room was spotless, spacious, and thoughtfully designed with a perfect blend of historic charm and modern comfort. Every detail—from the comfortable bed and luxurious linens to the high-quality bath amenities—made the stay feel special. The room had so much personality, unlike the typical chain hotel experience. The staff were incredibly warm, welcoming, and attentive throughout our stay. They made us feel at home from check-in to check-out and were always happy to help with recommendations or anything we needed. One of my favorite parts of the stay was enjoying the complimentary breakfast by the pool each morning. Sitting outside with fresh pastries, fruit, coffee, and the peaceful desert surroundings was the perfect way to start the day. The pools were beautiful, quiet, and never felt crowded, making it easy to completely relax. The location is unbeatable. Downtown Palm Springs, restaurants, coffee shops, boutiques, and local attractions are all within easy walking distance, yet the hotel remains wonderfully calm and secluded. We barely needed to use our car during our stay. Casa Cody has a unique charm that larger luxury resorts simply can't replicate. The combination of rich history, beautiful grounds, exceptional hospitality, and peaceful atmosphere made this one of my favorite hotel experiences. I left feeling completely refreshed and already looking forward to returning. If you're visiting Palm Springs and want a boutique hotel that feels authentic, romantic, and relaxing, I can't recommend Casa Cody highly enough.

Location is very close to Disneyland which is perfect, about 7-10 minute walk. It is hard to see the actual hotel because of the surrounding tall buildings but the small entrance is right next to Coffee Bean and Tea Leaf. We are a family of 6 with 16,7,8 and 3 year old kids. We were given a corner room, 2 queen bed suite. Room location is not ideal, we have a view of the hotel’s HVAC system. I think the suite is quite small but it does not matter to us since we didn’t book to stay at the hotel but to spend in Disneyland. I have one complaint about the room: the charging station (one) by the night stand was not working, as well as the reading light on one of the beds. This is personally important to me as I need to charge my phone at the end of the day and I need it close to my bed for easy access. The bathroom is clean. Spacious stand in shower. Great water pressure and temperature. Spacious bathroom vanity with large LED mirror. Towels are enough. Toiletries are complete. Room kitchen is complete with a spacious fridge. Room sofa is ok, not the most comfortable but it is not a deal breaker for me. The sofa can turn into a bed but we didn’t use it. One large tv in the living area and one large tv in the bedroom. I think the closet size is decent, has limited number of hangers. Hotel lobby and dining area is clean and well maintained. Staff is friendly, courteous and professional. Free buffet breakfast when I booked, it was good- depending on the day, they offered scrambled eggs, sausage, Canadian bacon, tater tots, fried potatoes, grapes and honeydew, different flavored yogurt, make-your-own-Mickey-waffles, bagels. They have all the condiments and all kinds of drinks. You can order food from your room from outside places (room service) but the choices are limited and of course more expensive; we used DoorDash instead as the price is about the same, if not, cheaper and the choices are endless and it was delivered right to our room anyway. Check in and check out process is quick and smooth. I’d say our stay was comfortable and enjoyable for the most part!

Quiet clean, my family was able to rest smelled clean bed was neat. It was an overall great experience. The customer service was a 10 except the lead maid who was very disrespectful. Other then that perfect

The location is very good, on West Hollywood Avenue. The only thing is that the lower floors are facing the street and it is a bit noisy. I originally lived on the 2nd floor. It was Friday and Saturday. There was a party downstairs and it was very noisy. Later, I helped move to a higher floor. The restaurant food was very fresh and delicious. The overall experience was good.

It was a very nice stay, everyone was really friendly. Beds were really comfortable and room was clean.

Staying on a day whwn the weather was horrible undoutably did not help this being good review as we were unable to use the pool areas or enjoy the balconies or the bikes etc but I have to say I was disappointed in the room itself given the cost. When it costs in the $600 range I expected more. 300 square feet, with one chair, a bench along one wall facing away from the TV and a work space that I can only describe as laughable is less than I expected. I confess if I had paid more attention to the pictures, they were accurate. The quality of the bedding and the towels etc were top notch as were the robes and other aids. The fridge was strange but it met our needs. The lighting was interesting. Lights turned them selves off and on automatically not always when you wanted them to, including in the middle of the night if you did not want wake your partner. When the lights went off in half the room we were startled but it seems this just might be to keep the electric bill down as when we rentered the area they came back on. They tell you the internet and parking are free but are they? They were the only two things I recieved for a $60 resort fee. On the bright side the staff was excellent though they would benifit having a larger check in area. The dinner at their restaurant was outstanding. Beware, that if you have any walking disabilities some rooms not on the first floor are only accessible via the stair way. Our designated room was one of them and we have disabilities. The staff was able to do some moving around and all was well but if you are going to stay there make sure they are aware.

Never had to write this bad of a review. Terrible experience for the what I spent on. First front reception impression was bad. 2 receptionists, one on the phone helping a lady with an issue. She seemed very stressed. The gentleman helping the rest of us making a line. When it was my turn, my card wouldnt go through. When the lady receptionist was done with the call she seemed like she was about to get a mental breakdown. He then decided to try my card on her side and was successfully processed. He didn’t explain or gave me any instructions about the key. Key needed to work the elevators and power in the rooms I had to figure it out on my own. He Didn’t offer or explained parking, I went back after we unloaded our stuff drove around and found out there was no place to park. The receptionist pretty much just processed my card. I stayed 3 nights and no one went into my room to take trash or pick up the dirty towels. Only thing they did was put a set of clean towels the night before my check out day and that’s about it. I was given an accessible room. I did not ask for one. A light on a night stand were unplugged. Found multiple lotto tickets inside the pull out bed. Toilet paper handle was broken. By the way…..what kind of bar closes at 8? The bartender didn’t seem professional or welcoming. When checking out I was asked how I wanted my receipt. On paper or email. I told her I rather get an email. I checked out around 8am and it’s 435pm and I haven’t received my email. The only people I will say were amazing at their job were the valet guys. They were friendly, helpful and did their job.

The location is fantastic. There are plenty of good restaurants, bars, shops within walking distance and walking is easy since the city of Palm Springs is basically flat! I parked in the hotel lot and walked everywhere I wanted to go. The hotel does not have a restaurant or bar but I knew this when I booked so no problem. They do have a small cantina type room where you can buy snacks, some sandwiches, drinks, coffee, etc and ice machines everywhere. The service was very good, all employees where helpful and friendly. My room was very clean and good sized with a large bathroom. The room location was also good, on the ground floor near the pool with a view of a parklike courtyard. The pool was large and crowded (I arrived on Saturday afternoon) and everyone seemed to be having a good time. I took a dip the next morning right after maintenance finished cleaning the pool and was the only one there, it was great! I will definitely stay again at the Palm Mountain Resort.