Hotels met Pools in Taiwan, China

I usually stay at hotels that are part of international hotel chains, but unfortunately, there aren’t many options from the hotel chains I normally stay with in Taiwan. I chose this hotel because it was the first one that came up in my search and the reviews were generally quite good. There are definitely some positive points. The housekeeping was excellent — the room was clean, tidy, and cleaned thoroughly throughout my 7-night stay. The hotel is also in a great location, and the Wi-Fi was fast and reliable. One feature I particularly liked was the automatic toilet, which was a nice touch and one of the reasons I’m giving the hotel 3.5 stars instead of 3. However, I have stayed at many genuine five-star hotels from international hotel chains, and based on my experience, I don’t think this hotel quite meets the standard of a five-star property. I booked a three-bed room, but the room felt quite small for three people. Even though there were two chairs at the desk, the desk itself was so small that it was basically full even when only one person was using it. For a room designed for three guests, I expected the workspace and overall usable space to be more practical. There were also some parts of the room that could use maintenance. For example, there was a section of the floor that felt uneven and slightly sunken when walking over it. These details may seem minor, but they are noticeable and not what I would expect from a hotel that presents itself as five-star. I also expected some basic amenities, such as a razor, toothbrushes, toothpaste, and bottled water, but none of these were provided. While the shampoo, shower gel, hand wash, and body lotion were all from the same line and had the same scent, there was no conditioner, which was surprising for a five-star hotel. The water system was also inconvenient. Guests have to get drinking water from a filtration machine themselves, and if you want a water pitcher, you have to request one. I understand that the hotel may be trying to reduce plastic waste and be more environmentally friendly, which I appreciate. However, in that case, a reusable water pitcher or glass bottle should be provided in the room from the beginning rather than making guests request one. The toilet area was also extremely small. Although I liked the automatic toilet, the bathroom door did not close properly. Even when closed, there was still a noticeable gap, which again is not what I would expect from a five-star property. Another issue was early check-in. I arrived several hours before the official check-in time and asked if I could check in early, but the hotel said I would have to pay for an additional full night. I found this particularly unreasonable considering that I was staying at the hotel for 7 nights. For a guest staying that long, I would expect the hotel to be a little more flexible and accommodating with early check-in, especially if the room was available. I would have understood a reasonable early check-in fee, perhaps 30–50% of the room rate, but charging an entire additional night felt excessive. To be honest, I have even stayed at non-chain three-star hotels that provided a better overall experience than this. That is why I find it difficult to consider this property a true five-star hotel. Overall, the hotel has a great location, fast Wi-Fi, excellent housekeeping, and some nice features such as the automatic toilet. However, considering the room size, limited amenities, maintenance issues, bathroom design, water system, and especially the early check-in policy, I feel this hotel is closer to a good four-star property than a true five-star hotel. If I were rating the hotel purely based on the room and overall five-star standard, I would probably give it 3 stars. However, because of the automatic toilet, fast Wi-Fi, good location, and excellent housekeeping, I’m giving it 3.5 stars overall.

Splendid resort with fabulous breadfast and perfect location. The breakfast spread is wide, ranging from the local Taiwan porridge with plenty of delicious side dishes to cooked food, assorted bread and western breakfasts. It's open till 11am daily. Resort is a mere 5 mins walk to xiao wan beach and the night market. For those who don't drive, there is a bus stop outside the resort serving local bus and bus to kaohsiung. Cleanliness is definitely above average and the staffs are always wearing a smile and greets us which definitely makes us feel welcomed. Would highly recommend this place to anyone looking for place to stay in kenting.

Hotel is relative clean. Stayed in a single room with a semi double bed. Size is decent but didn’t realised it was behind the lifts, could hear the lift moving through out the day. The shower head position is pretty bad. It’s not on an angle it’s pretty much like spraying directly into your body. It would be great if they could address this. It’s 15 mins walk from the metro station so not closed. Also there was a cockroach in the bathroom. Crawled out of the drain

Thoroughly enjoyed my stay at Sun Palm B&B. Have written this review in English, but we communicated with them in Chinese. We stayed at this B&B during the tourism off-peak season (March). Service - Amazing. They were very responsive on Line, and quick to reply. They were also helpful with our requests/questions (e.g. fetching service to and fro airport, car rental service, traffic road conditions in Penghu) and were polite. They also gave some advice on what can or cannot be done (e.g. we wanted to cycle around Penghu, but they advised us saying Penghu was too big to travel on a bicycle). The driver was always punctual when picking us up, and when sending us to the airport. In fact, he was already there, with the car ready, minutes before we were supposed to leave for the airport - we didn't even need to remind them. The lady boss was very friendly - when we first arrived, she asked if we were new to Penghu (it was our first time), and she introduced where to explore in Penghu, and what to eat. She also told us that if we wanted to do water activities, we can approach them, and they can make a check with the centres to see if they are open since it was off-peak season for tourist activities. We also had some extra request regarding the check out timing, and she helped us with it too. Before we arrived, they also tested the car we wanted to rent, and upon finding out that it wasn't working as well, they provided us with another car instead - this is certainly good service. They also cleaned up the room upon request, and re-stocked the fridge with drinks. Food - The breakfast was amazing and fresh (see photos). On the first day we had bread + doughstick + egg with spring onion all in one package. It was delicious. On the second day, we had vermicelli and seafood (e.g. squid, prawns). The seafood was really fresh, and the broth was simple and tasty. Each dish was accompanied by fresh fruits / pastry + drink, which was refreshing. Room - We got the Starry Honeymoon Room. It was very spacious, the room was clean, the amenities were in good condition, and the overall design was aesthetically pleasing. The heart pillow on the bed was a cute addition, and the round bed was big enough for 2 of us. Above the bed there was a window covered with a retractable screen - you can actually look into the sky while lying on the bed, really interesting.  Location - While this B&B is further away from the main city, we didn't feel that affected as they provided airport transfer services. Also, we felt that it being away from the hustle and bustle from the city was actually advantageous, as the B&B's location had a more relaxed, quiet, holiday vibes, which was what we were looking for.  There is a 7-11 around 10 minutes from the B&B, so if you need food etc in the middle of the night, you can get it from there. We rented a car, so travelling to other areas wasn't much of an issue. Overall, I will recommend this B&B to anyone looking to tour Penghu! Am glad to have chosen this B&B for our first ever trip to Penghu :)

I made this reservation on behalf of a colleague. I have to say, the service was fantastic right from the very beginning. The online booking interface was very user-friendly, and when it came to handling the documents and registration details, everything went incredibly smoothly. There were no administrative hiccups at all, which made the process stress-free. A big thank you to the reception team for being so accommodating.

Location opposite Park and within walk distance to night market. But 20 to 30 minutes drive airport. The so called Airport transfer is by normal taxi arranged by hotel. Please take note that you may incur charges if you left luggage at hotel overnight, Room that allocated to us with huge bath tub with jacuzzi. The bath room size about one third of room size.

Awesome hot spring hotel with spectacular view at rooftop pool, movie night and hot spring. Breakfast buffet and spacious room and in room amenities. Highly recommended and definitely will stay there again. Dinner at hotel restaurant because it’s raining, tasty and great service but feel a bit rush with 100 minutes time limit.

Location: Relatively close to Jiaoxi Bus Station. It's a bit far from the train station and the main street. We stayed in a Japanese-style quad room, but the space was smaller than expected. The private hot spring tub on the terrace was quite large (can fit two adults) and very clean. We had a mountain view room, and since the opposite side faces apartments, the mountain view was a significant advantage. There's also complimentary tea and tofu pudding service. For the outdoor hot spring area, you need to bring a swimsuit and a swimming cap to enter. The breakfast service didn't have a huge variety, but it was clean and decent.

We recently stayed at the Dinosaur Kingdom Family Room and transferred to a Premier Twin Room the following day. Overall, we had a wonderful stay. The staff were consistently kind, helpful, and accommodating, which we truly appreciated. We especially enjoyed the family room—it was thoughtfully designed and perfect for traveling with a young child. I had initially planned for a two-night stay in this room, but unfortunately, renovations were scheduled to begin the following day. This was a bit disappointing, as it made our time there feel quite short, especially with other activities already planned during our trip. In comparison to other five-star hotels we’ve stayed in, I did find the lack of flexibility with early check-in a bit surprising, particularly for the themed room. We had hoped to settle in earlier, and similarly, the following day’s transfer to the Premier room was not available early as it was fully booked. While this was different from what I’m used to, I do understand that this may be part of their standard protocol. On a positive note, we loved the buffet, and the rooms were very comfortable. The complimentary drinks were a nice touch, and the playroom area was excellent—clearly designed with families in mind. It was also lovely to see the hotel organizing activities for children. During our stay, there was a special event (like a children’s appreciation day?), where me and my baby were able to participate in arts and crafts and even received small prizes, which made the experience extra memorable. The swimming pool was decent, though not very large, and the water was quite cold, so we ended up enjoying the bathtub instead. One area for improvement would be cleanliness. We noticed visible dust in the room, which was concerning—especially since the room is designed for small children, and for someone like me who is diagnosed with allergies to multiple types of dust mites. I did raise this with Lara at the lobby, who kindly apologized and mentioned she would inform housekeeping. However, upon transferring rooms the next day, I still noticed dust in certain areas, which made me question the thoroughness of the cleaning. Separately, I also observed that some toiletries (such as conditioner and lotion) were nearly empty upon arrival, suggesting they may not have been checked or replenished prior to our stay. Despite these points, we genuinely had a pleasant experience overall and would consider returning. I’m also excited and curious to see what the next theme for the family rooms will be after the renovations.