De locatie van het hotel is ongelooflijk gunstig, met de JR-trein, een tramhalte, AMU Plaza en Family Mart in de buurt – perfect voor wie een ontspannen verblijf wil.
Als je de volgende ochtend vroeg op pad wilt, is er een bakkerij beneden die om 7:00 uur opent; het brood daar is heerlijk.
Het personeel bij de receptie spreekt uitstekend Engels en het hotel biedt ook betaald parkeren tegen zeer redelijke prijzen (als je de betaalde parkeerplaats niet kunt vinden, vraag het dan even bij de receptie).
Ik zou dit hotel zeker weer kiezen als ik ooit Kumamoto bezoek! 👍🏻
Een heel fijn hotel. We waren van plan om bij het hotel te parkeren, maar het personeel raadde een goedkopere parkeerplaats in de buurt aan voor slechts 1200 yen per dag (tot 11:00 uur, de uitchecktijd). Het inchecken verliep soepel. Er is een zelfbedieningsautomaat, maar we hebben ons laten inchecken door het personeel. Ze waren erg beleefd. Bij het uitchecken hoef je alleen maar je kaart in de automaat te steken, superhandig.
Het bed was ook comfortabel. Er waren een tandenborstel, tandpasta, shampoo, conditioner, douchegel, wasgoed (op het bed op de foto) en een waterkoker aanwezig. Je kunt direct warm of koud water uit de kraan gebruiken.
De locatie van Grids Hotel is ook strategisch. Er is een winkelcentrum en restaurants op loopafstand. Een aanrader!
De hotelwerkers waren allemaal goed gedragen en de communicatie was geen probleem voor vreemdelingen.
The location is great it’s close to Kumamoto Castle, and there’s a shopping mall just about a 10-minute walk away.
Ik boekte een driepersoonskamer voor twee nachten, en het bankbed was onaangenaam en de airconditioner kon de luchtstroom niet aanpassen, waardoor we een koude kou konden krijgen.
Nog één ding: de kamersleutel moest terug worden geplaatst en bij de counter gehouden wanneer we de dag uit gingen.
A safe choice which we've experienced in Tokyo Asakusa before. Great breakfast, onsen, night ramen, snacks, manga and excellent staff. Very central in town and highly recommend
When I first arrived in Mitsui Garden, the staff already showed me great attitude - letting me use their lounge for free while I needed to wait for my check in time at 3pm. During my stay, all staff showed their professional and nice services. The best part came from my own room - Kumamon standard queen room. Everything was enough - the size, the atmosphere, the decoration, THE CUTE BATHROOM - made me feel like home immediately. Very close to Sakura Machi Kumamoto Shopping centre and Bus station, and Kumamoto Castle, Sakuranobaba Jousaien… all were in walking distance. Very friendly in all the ways possible I should say. 10000000/10 👏
I really liked the hot springs with high iron content in this ryokan: I had sore throat for about 3 weeks before the journey, but it recovered just after the first bath. We also liked that family baths are for free if they are vacant (in the evening there wasn't any problem). The staff is attentive, thank you very much. The food was delicious, and there was more than enough for a man. However, we would recommend choosing a Japanese-style breakfast, since frying eggs on a burner is not very convenient. Nevertheless, everything was delicious. As for the drinks for breakfast, there was only coffee from the coffee machine. But there is always green tea in the room (we had problems with the hot pot, so they brought us a thermos).
The only thing we did not like was the heating. However, it is unlikely to do anything with it when it is minus 3 degrees outside at night. Without heating, it was very cold, the floor was cold. But the heating is very noisy, and it is difficult to find a temperature balance. We sweated a lot at night under the blankets, and since the shower is not in the room - it is in the onsen, it was inconvenient. Thanks God, we had spare pajamas with us.
Overall, for this cost of accommodation we can give 5 points.
The hotel is very accessible. It is inside the mall. The bus terminal going to airport is just underneath.
So many restaurants and there is a family mart too.
The hotel is new and as expected is not so spacious but the breakfast is good and staff are really accommodating.
Highly recommended this hotel if you are traveling to Kumamoto. Kumamoto castle is just 15mins walked while Shimotori Shopping Center is just 5-10mins away. We are also very lucky to witness their festival since the parade happened around the area.
The Great Festival of Fujisaki Hachimangu Shrine (or Zuibyo Festival), held every September. Its so fun🥰🥰
The location is within walking distance to shops/food. The size of our room is the largest among similar hotels we have stayed in Japan and very well laid out. We would've absolutely loved it only if there were different pillows available.
Decent-sized room and nicely furbished;
Amazing location for food, transport, shopping, tram. Literally a 7-11 at your doorstep.
Public bath was amazing, even has outdoor bath;
Lounge available for working (after 3pm) and provides drinks and good wifi;
Professional service and attitude from hotel staff.
Would stay again 10/10
Veel beter dan de foto's op internet. Er zijn twee privé-warmwaterbronnen voor hotelgasten. Het is oké voor een gezin van drie, maar het zal een beetje druk zijn als er veel mensen zijn waar je van kunt genieten handvormige kaarten hebben alleen gewone toiletartikelen en geen handdoeken. Die voor binnenlandse gasten gebruiken alleen gezichtsreiniger, gezichtsmaskers en bodylotions zijn allemaal beschikbaar, en handdoeken zijn ook beschikbaar.
Er waren heel weinig mensen en het buitenzwembad was zeer comfortabel.
Als u voor het vaste menu kiest, zult u geen probleem hebben om vol te raken, maar de variëteit is een beetje beperkt.
Uitstekend
185 beoordelingen
9,3/10
Prijs vanaf
VND 3.930.446
per nacht
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9,3/10
Great
EEleonora Del BianchiI have been staying in very special places in Japan: beautiful locations with lots of care and details but this one is my favorite so far!
Yoshi and Myong made me feel super welcomed, comfy and happy in their guesthouse. I arrived with a BIG LUGAGGE which was right away taken up by Yoshi (thank you so much!!!) and when I left he reminded me I could ask for his help if I needed (which I did).
I like to ”judge” a place by the comfiness of their sofas, and Aso Base delivered superb excellency! So many cozy corners, there's not even one futon that is not hyper soft!
The bathrooms have some themes on the wall, one is the cat theme, another one jellyfish and the other is lizards, so I had fun time choosing what theme I would go to. The shower capsules have shampoo conditioner and soap and then an area to dry your hair with a great view!
There's details that are just piece of art! A small corner with a table, cd player and CDs that are awesome- Japanese, international and relax music and audiobooks! I've searched many of them in Spotify and will keep listening. While you are listening there are some images, like a collage, and it's so well thought. Every image has a doll representing it live action as well, like dreams coming true.
The kitchen is reeeeaallly equipped, drinking water at the tap and has lots of seasonings and teapots 🥰🥰🥰🥰🥰
There's extra blankets and pillows and some of the pillows are animal shaped 😺🐶🐷🐑 so during my four nights there I slept in the company of Mr Snuggles, a grey cat that smiled with his eyes closed - there was pinky pig and hairy sheep too!
in the female dorm every bed has a blue sky wallpaper like in Toy Story!!!! 🥹
I was a bit worried because the comments say there's lots of rules and that they are strict and don't open the door for people in the rain. But the thing is: there are some rules, because they are two people (+ another lady who helps with cleaning) taking care of a big house. It needs some organization and routines.
They provide storage and the area has great options to enjoy while waiting - if necessary. Is a small town, many great restaurants around - the shop right next to the station that sells local products is a must trying repeatedly, the best onsen in the region is 3 minutes away, a Lawson across the street.
I greatly enjoyed my time in Aso and everyday was glad to be going back to Aso Base. It is a place to come with a light and warm heart and soul ( they will certainly retribute), where you can have great conversations, play games or read a book, cozily nested and drinking tea while the fireplace and many lighting create a whole vibe.
I've booked 4 nights and wish they were 8!
Kamsahamnida and Domo Arigato, Myong and Yoshi!!!
GGuest UserHaving lived in Japan for over ten years, I have to commend this hotel. It far exceeded my expectations.
1. Right outside the door is the largest local bus terminal, making it incredibly convenient to get to the airport, Aso, Amakusa, and Fukuoka.
2. The price is half or even less than half of surrounding hotels. I originally had no expectations, thinking it would just be a cheap place to crash.
3. While the hallway decor looks a bit dated, it perfectly aligns with the MUJI団地 (housing complex) design philosophy. You even use a traditional key to open the door.
4. Although the room has an old-style Japanese business hotel decor, it's exceptionally clean and very spacious. The room design is well-thought-out, making it comfortable and secure to use.
5. Both check-in and check-out at the front desk were handled with meticulous care and polite, professional service. This is something even much more expensive hotels I've stayed at elsewhere often fail to deliver.
6. I stayed here for five consecutive nights and had a great experience. I would definitely choose this hotel again for future family trips.
GGuest UserAs the first stop of my birthday trip, I chose Aso. Having previously worked as a hotel management professional, I had high expectations for the hotel’s facilities and services. My stay at Kakuman Hotel, along with my traveling companions, was thoroughly enjoyable—from check-in to the overall amenities, everything exceeded our satisfaction. The staff we encountered were exceptionally friendly, whether at the front desk or in the restaurant. Additionally, experiencing hot springs for the first time left us feeling deeply relaxed. Thank you to Kakuman Hotel for adding color to my journey.🙏🏼
While every aspect was highly satisfying, there was a minor shortcoming: the majority of diners in the restaurant were Korean tourists. On my second night, a small incident occurred during dinner. The server assigned me a seat where only tableware and a departure-time notice were placed. After I retrieved my food, I found three Korean guests (two elderly individuals and a middle-aged man) preparing to sit there. I was confused whether I had taken the wrong seat or if there was another reason, so I asked the guests. Unexpectedly, the man loudly called over the female server who had arranged the seat and sharply questioned her in Japanese. The server later found me the correct seat, which was at the table adjacent to the three guests. I felt deeply sorry for the female server being unjustly scolded, and I also did not understand why the Korean man needed to accuse her in such a loud tone—I would have been happy to apologize for my misunderstanding.
Regarding the above incident, I would like to offer a suggestion: the tables in the restaurant are each equipped with a bucket of tableware and wet wipes, but there are no numbers or markers to identify the assigned seats. Guests can only rely on placing their own items or memory to remember their seats. I believe I am not the only one who has encountered a similar issue, and the hotel may consider adding markers to each table to make it easier for guests to recognize their assigned seats.
GGuest UserLocation is very good, walking distance to the shopping streets.
We had everything we need from the amenities area.
Breakfast is very good range, and most important YUMMY! The staffs at the breakfast area were very friendly and helpful too, they even helped my son (5yr old) with his drink he wants 🥰
We loved the bath, face and hand towels that are used in the hotel. They feel so soft to the skin!
MMingminnnnThe hotel is conveniently located near the city center, with shopping right downstairs. The triple room we stayed in was a decent size, but the bathroom drain had a really unpleasant, garlicky smell that I absolutely disliked. The public bath was a bit chaotic and not a hot spring; it had a strong bleach odor. You get what you pay for, I guess. The hotel's partner parking next door had a height limit, and the other partner lots were too far and not much cheaper. The next day, I just parked in the non-partner lot across the street, which was only about 200 yen more for the night.
HHJHKPros- spacious villa, quality bedding and large private indoor onsen( see picture 13). We also like the public outdoor onsen in the sister ryokan nearby. There is a little cafe there you can buy drinks and coffee, run by an adorable old couple, very nice and polite. We spent a lot of time there just chilling and listening to the music.
Cons-
Living room: we were only able to book the western style villa as it’s a little last minute trip. The living room is basic, bland, with sofa, instead or tatami. Our room 512 is next to the car park. Parking lot in front of your main door is not very pleasant.
Food : just soso. Nothing extraordinary. See picture. No horse sashimi, the presentation of the steak is really ordinary - disappointing. Perhaps because we had such an amazing meals in the previous ryokan this became a massive letdown.
Dinner served in a large public dining room, lack of the privacy and intimacy ther ryokan provide ( we had private dining room in another ryokan 野之花during this trip). I got to see other couples but also feeling like we are being watched.
Service- served by young people, not much attentiveness you would expect in traditional ryokan, lack of the warmth and ritual.
Reception- 3 star at best. A basic room with uncomfortable chair while you wait to be checked in. We arrived around 2:30pm, and was told that check in can only start at 3pm, and please wait. So we sat at the hard chair and forced to watch the promotional video until 3pm.
Conclusion - 3.5 star ryokan, not the most exciting or exclusive villa we have stayed. Maybe it would get better once the trees grow thicker and staff better trained. The sister Ryokan nearby has better feel of environment and feels more established.
GGuess guestGreat, near to JR station. For the price we paid ~15k JPY compared to 6k/night hotel, service provided by the 6k hotel better than it. This hotel has no onsen. the bathroom only provided 1 sanitary bag and never replace and clean it after 1st day compared to the cheaper hotel gave 4 bags. bathroom ventilation not so good, almost suffocated with vapours when shower+Dusty ventilation filter film. Complimentary 2bottles of water for each night stay but ended up only replace 1 bottle for us. Breakfast wide selection and high quality but everyday same, so if u stay longer better don’t take their breakfast. 2 out of 4days long waiting to be seated, bcoz no one at the reception. Beyond this, some lobby receptionists were fluent in English and ready to help was a top notch. I have a good sleep in this hotel. For 4 nights stay can pick any day u like to have 1 free cleaning service, this was great. Anyhow, thank you for serving.
GGuest UserI finally realized my long-held dream of staying here, having booked the room over half a year in advance. Its location is indeed quite remote, nestled deep in the mountains. Upon arrival, a car picked us up directly from the hot spring bus stop, and the elderly driver was incredibly warm and friendly! The heavy rain on the day of our visit truly enhanced the ambiance. The room itself was incredibly spacious. Surprisingly, even in June and with the rain, it got so cold at night that we needed to turn on the air conditioning. The cuisine was also quite sophisticated. Dinner was exquisite, though the portions were a bit on the small side, leaving me not quite full... The private six-foot outdoor bath was absolutely unforgettable – a definite must-book! If I had to nitpick, for a price tag exceeding 3000 (currency unspecified), I expected the service to be a touch more enthusiastic and friendly. I couldn't shake the feeling of being treated slightly differently (compared to what I observed for local Japanese guests and Westerners). Having stayed at no fewer than 10-20 hot spring ryokans in this price range, I'd say claims of 'superb service' are a bit of an overstatement. Overall, I'd give it an 80/100, and despite the minor points, I still highly recommend it!
GGuest UserThe location is a bit out of the way. From JR Aso Station, you can take a bus and get off at Uchimaki Station (about 20 minutes) and then walk for five minutes to get there.
The surrounding environment of the hotel is very quiet, surrounded by countryside, the interior decoration is exquisite, and the rooms are very comfortable. There is a small courtyard landscape in the middle, which is very suitable for sitting on a chair and dazing.
There is a family hot spring available for use. The hotel's meals are mostly Kumamoto's local cuisine, which is very suitable to my taste.
The service attitude is very good. There is only one Nepali guy who can speak English, but the service attitude is really warm and impressive.
All in all highly recommended!
LLena KerWe stayed in a Deluxe Twin Room for 3 adults, which featured 2 single beds and 1 comfortable sofa bed. The hotel is directly adjacent to JR Kumamoto Station via a covered walkway, making transit incredibly easy. Since we drove, transporting our luggage was a breeze; the underground parking at the Amu Plaza mall features an elevator that goes directly up to the hotel lobby on the 9th floor. The hotel rooms themselves are located on the 10th to 12th floors. Having direct access to the Amu Plaza mall right below us was incredibly convenient for fashion shopping, dining, and picking up souvenirs. Parking costs a very reasonable ¥1,000 JPY per night for hotel guests. We also loved the bathroom design—the toilet and the shower/bathtub wet room are completely separated into independent rooms, allowing us to use the facilities simultaneously with total privacy. The washbasin is also conveniently placed in a separate dry vanity area outside. This hotel is highly recommended for its exceptional comfort, shopping, and convenience!
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