Hotels in Batam met Airport Shuttle

"Concierge service is excellent! Service staffs in the hotel are really helpful and attentive. The room worth the price, water heater is working well, water pressure is excellent. The edges (especially the floor, door and wall) might need some maintenance. Their mattress is great and comfy, just the pillows can be better. Breakfast is well served in great display and varieties. The most important thing is ”GOOD LOCATION”! walkable to Grand Batam Mall & BCS."

"The service is good as the staff is friendly. Many eateries around. Price is cheaper compare to those hotel in thamrin area. As it is old hotel the towel seems old and dark. Probably management can improve by changing to new towel."

"Subject Letter of Appreciation Dear Management, I would like to express my sincere appreciation for the excellent service and hospitality provided during my recent stay at your hotel. The staff were professional and courteous, the room was well maintained, and the overall experience met a high standard of quality and comfort. Your team’s attention to detail and commitment to guest satisfaction are truly commendable. Thank you for a pleasant stay. I look forward to visiting again in the future. Yours sincerely, Haron Hussin"

"The room is clean and well-kept. The daikin aircon is cool but a bit noisy.. Not sure if it's the water or heater but showering is quite an adventure. All in all, I am especially pleased with the concierge and the doormen - they are fab, friendly, and pleasant. There's a safe in the cupboard. It would be nice if they have a charcoal bag to absorb all the funky odors from clothing after a night out at A2 food center less than 300 meters away from BCH."

"Hotel Santika offers a great location and excellent service. The staff were consistently polite, welcoming, and genuinely helpful throughout my stay. What truly deserves special mention is their thoughtful breakfast service. Breakfast is available from 6:00am to 10:00am, but I had an early ferry at 6:00am and couldn’t make it. The staff offered a takeaway option, and the team kindly arranged to prepare my breakfast early at 5:00am. I honestly expected the request might be overlooked, but they exceeded my expectations. To my surprise, everything was carefully packed: a box of bread and a bento set with the fried rice I requested, along with some fried fish, cutlery, and a bottle of drinking water. The attention to detail was impressive and made my morning so much easier. It was a genuinely pleasant experience, and I’ll definitely return if I’m staying in Batam again. Thank you, Team Hotel Santika!"

"Best stay with this hotel. But bad experience booked with trip.com. As we arrived for check in there was a problem, receptionist said they dont receive our booking from trip.com. After 15mins later, they found out my booking under *******. They offered me for other room because my room curently full. A bit happy because they offer for 2single beds extra n room upgrade for free. I really love the room. Very spacious. On 2nd day we got our room as we booked before. Anyway i really happy with this hotel. Thankyou."

"I recently stayed at Harris Hotel Batam and was thoroughly impressed by my experience. The hotel's location is simply outstanding—situated right next to the Batam Center Ferry Terminal, it’s incredibly convenient for travelers, especially those arriving from Singapore. I appreciated how easy it was to check in and head directly to my room without any hassle. One of the highlights of my stay was the excellent sea view from my room. Waking up to the sight of the water was refreshing and set a lovely tone for each day. Additionally, being directly opposite Mega Mall was a delightful bonus. With a plethora of dining and shopping options just a short walk away, I had plenty to explore, from local eateries to international food chains. The international breakfast spread at the hotel was impressive, featuring a wide array of dishes including delicious local Indonesian options as well as familiar Western choices. Whether it was the mouthwatering nasi goreng or the variety of fresh fruits available, I loved starting my day with such a hearty meal. I also want to commend the hotel staff for their friendliness and attentiveness. I requested a non-smoking, quiet room upon check-in, and they went out of their way to accommodate my needs, ensuring that my stay was as comfortable as possible. Their warm service certainly enhanced the experience. While my room was slightly dated, it was generally clean, and the comfortable bed made for restful nights. The slight age of the furnishings didn’t detract from my overall satisfaction with the stay. In summary, Harris Hotel Batam strikes a perfect balance between convenience, comfort, and hospitality. The strategic location, scenic views, excellent breakfast, and responsive staff make it a solid choice for anyone visiting Batam. I would not hesitate to recommend it and look forward to returning in the future!"

"This is my favourite hotel to stay whenever I visit Batam Location is excellent with less than 5 mins walk along the covered walkway from Harbour Bay ferry to hotel without being subjected to hot sun or rain. Within 10 mins walk are a stretch of restaurants from seafood to fusion and bistro concepts Staffs from security, reception and service crew from Cirtuz Restaurant which serves amazing buffet breakfast to even the housekeeping crew are polite, helpful and friendly Only wish that there is at least a half panel at the shower area to prevent water from splashing out of the shower area"

"The location is decent if you want access to nightlife, seafood restaurants, or local entertainment around Batam."

"water leaking very badly at master bedroom ceiling. Called reception to check for upper unit , but sent house keeper to room instead. Informed house keeper Ahemad to check with upper unit , nothing was done, whole night water leaking from ceiling non stop till daytime still leaking. Cockroaches seen on the dining table, toilet bowl , toilets floors, shelfs"