Hotels met ontbijt in Cebu

uitstekende service. het personeel is attent en vriendelijk. locatie is handig en met toegang tot het winkelcentrum Nustar. mooie, ruime kamer met uitzicht op zee. en ze gaven me zelfs een gratis dessert en een heerlijke verjaardagstaart. ontbijtbuffet heeft een grote spreiding en allemaal goed. Over het algemeen hadden we een geweldig verblijf en ik kijk ernaar uit om hier binnenkort weer te verblijven.

We verbleven zes nachten in een kamer met een keuken als onderdeel van een ouder-kind uitwisselingsprogramma, met twee volwassenen en een zesjarige. Er was een grote supermarkt in de kelder en een buurtwinkel en verschillende restaurants die tot laat open waren op de begane grond. De kamer was erg schoon en we hebben geen insecten gezien. Alle benodigde keukengerei was aanwezig en het personeel waste de afwas af bij het schoonmaken van de kamer. Er was een waterfles van 4 liter, wat erg handig was. Het bed was echter een tweepersoonsbed, dus het was een beetje krap, zonder ruimte voor een extra bed. Er was wel een babybedje en een slaapbank, dus dat was te doen. Er was ook een wasmachine, wat handig was, maar de droogfunctie was zwak, dus je moest je kleding aan hangers drogen. Er is geen aparte droogfunctie. Dus als je er langer verblijft, is het handig om hangers te hebben om je kleding te drogen. Ik had de gelegenheid om in een andere maisonette-achtige kamer met keuken te verblijven. Het bed was ruim en er was een badkuip, dus ik kan het zeker aanraden. Het ontbijt was heerlijk en gevarieerd, met een ruime keuze aan brood, Filipijnse gerechten, westerse gerechten en pap, dus ik heb me er geen moment op verveeld. Het zwembad had ook een fijne sfeer, en hoewel de fitnessruimte bij het zwembad erg klein is, was het prettig dat ik steeds heen en weer naar het zwembad kon lopen. Er is ook alcohol verkrijgbaar. Omdat het hotel op de 9e verdieping ligt, was het 's avonds wel een beetje winderig en fris. Het personeel was erg vriendelijk en ik heb een geweldige ervaring gehad.

We booked two rooms for 7 nights at the Sheraton Cebu Mactan. We are two families traveling together with three young children and a pregnant wife. We were excited for a relaxing vacation, but after just 4 days, we wanted to check out early. The hotel agreed to refund only one room (around 900–1000 USD), but refused to refund the second room. This decision was made even though the hotel is completely full (Chinese New Year, peak season). Our rooms could have been sold to other guests immediately, so there was no financial risk to the hotel. Why We Wanted to Leave Early: 1. Food Issues (Very Important for Muslim Families) The hotel is in an isolated location with no restaurants nearby. The on-site restaurants serve mostly spicy Asian food, often containing pork. As Muslim families with young children, we cannot eat spicy food or pork. This made every meal a struggle. 2. Transportation (A Nightmare) Getting a taxi is extremely difficult. · When we wanted to leave the hotel to go to the city, we often waited over an hour for a taxi. · When we tried to return to the hotel from the city (like Cebu), we waited up to 2 hours because drivers refuse to come to this hotel. · Even within the Mactan area, finding a taxi was not easy. · The hotel offers a transfer service, but it costs 2–3 times more than a regular taxi. For a family, this is not a practical solution. 3. Maintenance Issues On the very first day, we reported that the sink was clogged – water drained very slowly. We were promised it would be fixed. After 3 days, nothing had been done. On day 3, I personally told the General Manager, Mr. Robin Bernard, about the problem. He said: ”No problem, I will solve it.” But even after his promise, nothing happened. Finally, on day 4, housekeeping came to our room. We showed them the problem by running the water. They saw it immediately and called an engineer, who fixed it within 20 minutes. Mr. Bernard's promise meant nothing. The regular staff fixed it. Our Conversation with Management We requested an early checkout. Mr. Ross Bautista genuinely tried to help us. He suggested a possible refund for one room and arranged a meeting with his superior to discuss our case. That meeting was with General Manager Robin Bernard. Here is what happened: · He claimed he ”knew the situation”, but could not explain any details. We had to tell him everything again: about the children, the pregnant wife, the food, the transportation. · Throughout the conversation, he was arrogant and condescending. It felt like he was not listening, just waiting for us to finish. · We explained that the hotel was fully booked (Chinese New Year, peak season), so letting us leave early would not hurt his business. The rooms would be sold again immediately. · His response was shocking. He looked at us and said, word for word: ”You should not think about my business. It's my concern.” Then, one minute later, when we asked for understanding, he said: ”I have to think about my business.” There is no logic. It felt like he just wanted to show his power and punish us for asking. The result? Nothing changed. Ross Bautista tried, but his hands were tied. Robin Bernard simply confirmed his original decision and showed zero empathy. As long as Mr. Robin Bernard is the General Manager, we will never return to this hotel. His arrogance, empty promises, and complete lack of care for families with children and special dietary needs are destroying the reputation of this Sheraton. To other Muslim families or anyone traveling with young children: I strongly recommend choosing a different hotel. Here, your needs will be ignored if the manager does not feel like helping.

Mijn verblijf in Bai Hotel Cebu was niets minder dan uitzonderlijk. Het biedt een perfecte mix van moderne luxe, uitstekende service, en geweldige waarde. Of u nu voor zakenreizen of vrije tijd, het heeft alles wat u nodig hebt voor een comfortabele en aangename verblijf. Twilight Dachdeck Lounge + Bar - Dit was mijn favoriete plek. Het dakpool en de bar bieden prachtige uitzichten op de Cebu City skyline. Ik heb hier een laatmiddag verbleven en de vibe, muziek en atmosfeer waren perfect voor ontspanning. Het is ook dichtbij het beroemde Rico Lechon Restaurant Ik zou het Bai Hotel Cebu zeer aan iedereen die het gebied bezoekt, en zal het zeker op mijn volgende reis naar Cebu weer kiezen.

De kamers waren schoon en zeer goed uitgerust (met airco, ventilator, grote tv en comfortabele bedden). Het ontbijt was internationaal en zeer goed. Ik vond de kwaliteit van het fruit en de sappen bijzonder opmerkelijk. De zwembaden en het strand waren schoon en ruim en de tropische tuinen waren altijd goed onderhouden en lieten een zeer goede indruk op mij achter. Het enige zwakke punt is de lange reis van de hoofdweg naar de receptie als je het hotel wilt verlaten of weer moet verlaten...

Inchecken, uitchecken...zeer eenvoudig en duidelijk verwerkt. De faciliteiten waren een beetje oud, maar het was niet lastig om te gebruiken. Het ligt tegenover Ayala Mall, dus het is de beste plek om naar het winkelcentrum te gaan. Het was jammer dat het zwembad in aanbouw was.

Perfect resort for a getaway, with friendly and super helpful staff! We had a great time there!

We boekten de 4 nachten in het hotel omdat het op loopafstand van het winkelcentrum Robinson en andere eetgelegenheden ligt. We boekten het hotel voornamelijk om te slapen, omdat onze tours al heel vroeg in de ochtend begonnen. De boeking is inclusief ontbijt, maar aangezien we vertrekken voor rondleidingen voordat het ontbijt opengaat, heeft het personeel ons elke dag broodjes en koffie ingepakt. Kamer is schoongemaakt en comfortabel zoals op foto's. Zou dit hotel de volgende keer boeken. Trouwens, we raden de Thewi Thai-massage daar in de buurt aan.

Stayed with my toddler for one night. Hotel room was great and clean but their service sucks. I requested to borrow utensils but they never came. Aqua play was closed due to maintenance. Playroom was not free for the type of booking that I availed which sucks cos it says on the fine print that it’s free. It made my toddler so disappointed cos of wrong info. Beach was dirty and low tide when we came. Swimming pool was dirty. The only highlight i guess was the breakfast buffet, lots to choose from and delicious.. but overall it’s kid friendly, although we just came in at the wrong time. Some facilities needs some maintenance and some Korean guests needs to know where the trash bin is located. Ts

I had a hot, uncomfortable disappointed, and we were in utter shocked that the room I booked was not in their system. As I was rebooking, it was not the same as the first booking then blacked out occured. During the blacked out the my booking end up with only a bed in dorm style quarters, public bathroom and no privacy. My first booking was a package trip from Cebu to Manila which still in a wrong date. The actual date for the flight was to be on August 19 @ 9:50 but the three agent that I spoke to on the 18th got my hotel canceled and only provided me a rebooked solution. Sure, I can rebooked, thank so much for making my simple trip into **************** with my family, along withy impatient high functioning autism, 24 years old son who doesn't like his iPad to be low battery and no wifi. To remind you that the black out still happening, so during my aunty and son lunch the black still going. I have no idea what kind of menu and price for food and drinks. As I saw the server put the first plate of food, I was shocked to see the mountain square shape nacho cheese beyond understanding. My aunty is only 90 to 100 pounds. She doesn't speak English and doesn't understand what she ordered, so she asked question about salad and a slice of pizza. But that not what the server brought, he came out again carrying nacho cheese, same size as the first nacho cheese/beef, except the second is chicken then a whole large Canadian bacon pizza. I couldn't believe the amount of food that was ordered then a Red Bull for my autistic son? My aunty was repeatedly saying that she only want salad and a slice pizza then water. What she really wanted the cook and server wanted to do is take away all the food back including the Red Bull. Oh, one more set of food, two big pieces of Burrito. The hotel is still in black out and stuffy hot and dark. The staff are not good listener. My son started eating and drinking the Red Bull, when I saw him, I told the staff that Red Bull straight might kill him of a heart attack. I also mentioned that my son doesn't know self control when it comes to food which is called glutenny . He already pass his regular weight. I heard my aunty said that my son ordered all the food; she had no idea what he was ordering. Meanwhile the black out still continuing till around 5:30 pm, every building around the area has their electricity back on but not the Papabo. Our booking still in process. The manager charged me for the lunch even though the mistake was the their service, taking order from an autistic person instead of asking his parents. The manager decided to booked us in the one room that has two bunk bed, private bathroom and has windows cause still black out. The room is stuffy and hot, it's on the fourth floor, no elevator and dark to go up the stairs. We decided to lock up our things in the room cause still black out. My aunty over heard that the electricity bill was not paid. So as soon as I got down. The manager charged me 1500 pesos cash plus 1200 pesos for lunch that I only got to eat two slices of pizza and a couple of bite of nacho beef. I didn't get to have the burritos. The Papabo manager quickly went to pay for their electricity bill after she spoke to the owner. My aunty and me went to the beach. I for sure locked the bedroom and still no electriçity. My son went to 7/11 to charge the iPad. We got back at the hotel at 8:30 or so and the electricity was on and my son also in the in the hotel. Do recognized that the hotel keys was an actual key, and I only have the key with. In my surprised our bedroom door was wide open, our things are scattered on the chair and table. Now, just today at this time, I'm still looking for my necklace that has my Mom piece of earing, my oldest son alligator tooth pendant and my initial pendant A. I'll call the hotel when I finished looking at our things here.Yap, my necklace is missing.