Hotels met breakfast in Sarawak, Malaysia

"(1) Facebook Messenger Admin is iets minder gevoelig om binnen een snel tijdsbestek op vragen van klanten te reageren. Vraag vandaag, antwoord morgen. (2) De liftknop (aan de zijkant) voor gehandicapten werkt niet. (3) Er is geen vloerdroger voor gebruik in het zwembad. (4) De koks zijn iets minder vriendelijk dan de receptionisten van Kenyalang Restaurant. (5) De toegangsdeuren tot het zwembad zijn een beetje verwarrend en sommige zijn op slot. (6) Geslachtssegregatie bij het zwembad wordt niet afgedwongen, zoals aangegeven op de bewegwijzering. (7) De kamerspiegel is niet getint, een beetje vies, maar er zijn scha**** gordijnen voor privacy. (8) Het waterafvoergat in kamer 542 is enigszins verstopt en zorgt ervoor dat het water elke keer dat ik doucht, stagneert. (9) Doucheleidingen zijn niet gebruiksvriendelijk en moeten gerepareerd worden voor een soepel gebruik. (10) De gastvrijheid van de receptionisten, de snelheid van het personeel dat spullen naar de kamer brengt, verdient lof."

"The management needs improvement. Even the simplest check-in process can go wrong. Our two-night stay was reduced to one night, and we were even called and asked why we didn’t check out on time. We explained the situation to the hotel management, but they never called us back. After that, We were so nervous that we thought the hotel had thrown our things out, so we rushed back to the hotel to deal with it. They didn’t even an apology."

"We really enjoyed the ambience of the hotel. It is clean, fresh, and pleasantly scented. The room is spacious, and the bed sheets, pillows, and mattress are very comfortable and well maintained. The bathroom amenities are complete, and the water pressure is good. The facilities, including the swimming pool and gym, are also well maintained. The hotel is conveniently located next to a mall, which is perfect for shopping, and there are many great dining options nearby. Area for improvement: The hairdryer is quite small and not very powerful, so it takes a long time to dry long hair."

"The hotel is old, and only one elevator works, so getting up and down is a bit slow. The corridors and rooms smell damp. I booked a room for three people, but the amenities provided were always for two people. Fortunately, the staff were quick to respond when reminded. However, during our four-day, three-night stay, we consistently had to remind the staff. There was an air-conditioning problem on the first night, but the next day we received a new room with functioning air conditioning."

"The children’s pool with slides requires better maintenance, as insects were present. Parking is located quite far from the main area; however, buggy services are available and helpful. All staff members were very friendly, attentive, and supportive throughout our stay. The room was spacious. Although we did not receive a full sea view—only a partial one—the scenery was still stunning. The ambience of the resort is very refreshing, with high ceilings and a breezy environment that creates a relaxing atmosphere. There are many activities available, and the resort is within walking distance to a beautiful beach. Swimming is not very suitable due to strong tides, but the soft sand makes it ideal for children to play. There are two large pools: one specifically designed for children with slides, and another main pool where mini kayaks and floating flamingos are available for rent. The kids’ activity area is very creative, with games such as dam ular and various board games. The breakfast buffet offered a good range of choices, although I had a better dining experience during a previous visit for work purposes. Unfortunately, room service dining was not satisfactory—the fries were soggy, the fried rice was overly oily, and the carbonara was average. There was also some confusion regarding a 20% insider discount, as we were initially informed it was applicable, but later told that the discount was only valid at Horizon Café not in room service. They should explain better :( Overall, it was a pleasant stay, and with some improvements—particularly in maintenance and food quality—it could be an even better experience."

"De kamer is ok en schoon, de prijs is redelijk, maar er is geen keuze voor het ontbijt, de prijs komt niet overeen met het aangeboden menu, het is te duur. En voor de betaling van het ontbijt voor de kinderen is het het verstrekte eten niet waard, er is geen keuze voor het ontbijt..."

"Hotel location is nice, but facilities is old"

"kamer met uitzicht op de rivier. locatie is geweldig. op loopafstand van de waterkant van Kuching. kamer is bescheiden en vrij eenvoudig - ongekunstelde, alleen maar saaie decoraties en meubels. om uit te spreken dat de locatie een vijfsterrenhotel is, is overdreven. teleurgesteld over airconditioning, niet in staat om de kamer tot het gewenste niveau te koelen. voorzieningen zijn niet voldoende voor een familiekamer."

"Het hotel is gunstig gelegen aan de rivieroever. De bus naar Bako stopt er pal naast. De inrichting is wat gedateerd, maar prima voor een paar nachten. Er is echter geen informatie over activiteiten of bezienswaardigheden in Kuching, en het receptiepersoneel, met uitzondering van de schoonmaaksters, is niet erg vriendelijk."