Hotels met spa in Central Visayas, Philippines

I was very disappointed after seeing breakfast buffet in this hotel! Knowing that it wasn’t cheap hotel and has lots of branches over Philippines, I didn’t expect that the buffet would be considering only Philippino and Chinese taste. Eggs weren’t even cooked well, hash brown smelled with old oil, most of the food contains pork, not much fruit choice ( only two ) , coffee tasted as though coffee machine wasn’t cleaned for ages. I raised a complaint knowing I had food poisoning after 2 consecutive days! All I heard is sorry we can provide you veggies … is it a best offer knowing how much we paid for this hotel! Then at least give people option of not including breakfast to the room price. Concerning room no problem, clean and nice.

Reception was a bit cold. Emailed them we’re celebrating our wedding anniversary and requested a surprise room set up for my husband yet the manager does not read email on time as they knocked on the door at 6pm to offer the “surprise”. Bathroom toiletries are ill equipped— for the price of the room I don’t want to be asking room services for lotion or earbuds! Booked a celebratory dinner at Dip, their open wines are past their acceptable rate, we requested to open a fresh bottle. Surprised to see them return the “expired ones” back on shelf after using an “oxy vacuum machine”. Sad. Our server is very good and polite, a snappy young man (sorry forgot his name). Thank you dong, you’re really attentive. Food: Beef cheek was good, but not the Wagyu beef, it has a lot of inedible parts— disappointing for the price. The side dishes were good. Breakfast is an okay spread.

Location is excellent. Ayala Mall is 5 minutes walk. SM City mall is 30 minutes walk. There are cafe and restaurants just across the street, McDonald's and 7 eleven just behind Nice Big room, excellent bed and mattress, excellent pillows so nice very comfortable. The room bed mattress & pillows are much better than the 2 other neighboring hotels which are more expensive, I've stayed there too. Breakfast was excellent, buffet and there was bacon yummy. What i didn't like about this hotel are... 1)! They still insist on a deposit during check in 2) the overhead shower and the hand shower handle was broken and needed fixing. I like this hotel MORE than the other two neighbour hotels just next door and will choose this again next time

It was the BEST HOTEL I HAVE EVER BOOKED in my LIFE. THANK YOU FOR THE GREAT EXPERIENCE. The room was so clean and the amenities is complete. Theres a beach 5mins away from here. When I lost my wash bag everyone was so busy looking for it until I found it. They are so helpful and I loved the experience here. If I will go back to Mactan Cebu I will definitely come back here. The price is worth the service. I also loved their buffet breakfast. I was so delicious and unique. All the restaurant is also very near walking distance so it was WORTH IT! Please keep up the good work. I am only sad that the pool is not available when I came here. Please make it available ASAP. We wish you well. I wanna invest in this kind of hotel too. Please tell me how I can do that. We are so grateful. I still give a 5 STARRRR ALL for All this. See you next time!

Thank you, Fili Hotel at NUSTAR Cebu, for making my mom’s 66th birthday truly unforgettable. From the warm welcome, birthday cake, and room upgrade to your exceptional hospitality, every detail made our family feel so special. It was a beautiful and memorable staycation for our senior parents and their grandkids. We’ll always treasure this experience.

Traveling to the Philippines, I landed in Cebu and was worried about finding a good hotel. I booked one online beforehand, and it turned out to be quite a good value for money. Getting a taxi was also convenient. It was much better than I expected, hehe.

The island was beautiful and we really loved the place. However, I was disappointed with the drone policy. Even though I already had a permit, drone flying was only allowed in one specific area, which did not feel safe because it was surrounded by water. It would be better to provide safer and more flexible flying locations for visitors with approved permits.

The room was very clean. It had a luxurious feel, and when we checked in, we were offered a tropical drink. There are casinos and a shopping mall nearby, so I think you'll have a comfortable stay.

My family and I recently stayed at Crimson for a night, and the experience was nothing short of exceptional. My daughter absolutely loved the place, and the only word she could repeatedly say was, “AMAZING.” The buffet breakfast was outstanding, especially the wide variety of options available for kids. It was thoughtful touches like these that made our stay even more enjoyable. The foam party at the infinity pool was also a big highlight and added so much fun and excitement for the children. What truly made our stay memorable was the hospitality of the staff. Everyone was incredibly accommodating, warm, and approachable throughout our visit. During checkout, a piece of luggage belonging to a guest from Room 619 was accidentally loaded into our car. As soon as we discovered it, we immediately contacted the concierge, and the taxi driver kindly returned it to the hotel right away. Overall, we had a truly wonderful and memorable stay at the resort. Thank you for the excellent service and experience — we would gladly return and highly recommend Crimson to others.

I love this place because it is a big property with many different parts and things to do. There really many pools, an aqua park, an inflatable island on a large pool, a game room, a bar, a restaurant, a souvenir shop (that also sells basic medicines and toiletry needs), bathrooms, a garden, the beach front. If you are a family with children of different ages and even if you have grandparents in tow, this would be perfect. They’re not stingy with lounge chairs either and in one pool, you can play volleyball. Their rooms are good sized and comes with a small ref, hair dryer, a carafe and free tea and coffee. Their breakfast buffet is awesome with sooo many food and drinks to choose from. There is a BDO cash machine and their staff are very helpful and polite. Grab food are not allowed to deliver at the lobby, they can only make it to the gate of the property and while it is not far to walk there, you can ask for free shuttle to bring you to the gate to claim your order and then back to the lobby. They also take credit cards and water stations on each floor where you can refill your water bottles. There are 2 large water bottles in each room. I think the one issue I have is - I perceived this resort to be family friendly because of the many kinds of activities for different ages but our rooms came with bathrooms that has glass wall where a person outside the bathroom can pull up the blinds. I mean, why? When I booked the rooms, it didn’t mention that the bathroom would be like that. I wish they would provide a distinction during booking so that people who don’t want bathrooms to be like that can avoid it.