Hotels met spa in Kanagawa Prefecture, Japan

The first thing that caught my eye when I entered the room was the massive floor-to-ceiling window! The 'City View Room' lives up to its name – you get a panoramic view of Yokohama's iconic harbor, the Ferris wheel, the Red Brick Warehouse area, and the distant skyline. During the day, sunlight floods the entire room, making it bright and airy. At night, with the city lights twinkling outside, Yokohama's night view is romantic and dreamlike. You can enjoy it all from bed; I didn't even want to close the curtains! Watching the sunset slowly sink into the harbor, especially around dusk, was truly a healing experience. The only downside was a slight musty smell in the room, which improved after running the air purifier for a while.

We stayed here for one night as a group of three and had a wonderful experience. The hotel is a bit old-fashioned, but it was clean, well maintained, and had a charming, traditional atmosphere. We booked a Japanese-style room with futons. The room was spacious and divided into two separate areas, giving us plenty of room to relax. We had a beautiful view of Mt. Fuji from our room, and the hotel’s Japanese garden also offered great views of the mountain. Setting up the futons ourselves was easy, and the room was equipped with yukatas, towels, and slippers for visiting the onsen. The staff were friendly, spoke good English, and made us feel very welcome throughout our stay. Both the onsen and the dinner buffet were included in the room rate, which made the stay feel like excellent value. We enjoyed the buffet before heading to the onsen. There was an impressive selection of dishes—almost too many to choose from! Most of the food was Japanese, and while not every dish stood out, everything we tried was good. Alcoholic drinks were available for an additional charge and were not included with dinner. The onsen was definitely the highlight of our stay. There are separate bathing areas for men and women, and the rules were clearly explained, making it easy to use even as first-time visitors. The facilities were clean and included both indoor and outdoor baths. From the outdoor bath on the men’s side, we had a fantastic view of Mt. Fuji. We had read reviews saying the mountain was only visible from the women’s side, but that wasn’t our experience. Relaxing in the hot spring while looking at Mt. Fuji was unforgettable. The changing and washing areas were clean, and the opening hours were generous. Tattoos are not permitted in the onsen, so it’s best to bring your own tattoo cover stickers if you need them. They are also available for purchase at the front desk, although we found them to be a little expensive. The hotel is located quite far from central Hakone, so it’s worth allowing plenty of travel time. However, it’s easy to reach by bus, and it’s also located right next to the Hakone Ropeway station, making it very convenient for visiting the area’s main attractions. We didn’t use the hotel’s shuttle service because the walk from the nearby bus stop was only a couple of minutes. One thing to keep in mind is that there aren’t any convenience stores or other shops within walking distance, so it’s a good idea to buy anything you might need before arriving. Overall, we were extremely happy with our stay. Compared to many other hotels in the Hakone area, this one was noticeably more affordable, and we felt it offered excellent value for money considering everything that was included. If you’re looking for a traditional onsen experience with incredible views of Mt. Fuji, this hotel is an excellent choice.

Our stay at Hakone Ten-yu was absolutely wonderful and definitely the most memorable part of our Japan trip. The hotel boasts a beautiful setting with stunning views of the Hakone mountains, making the entire stay incredibly relaxing. The highlight for us was the hotel's onsen, especially ”Uki-Gumo no Yu.” The open-air infinity bath offered breathtaking views. Soaking in the hot springs while watching the sunrise in the morning truly made us feel embraced by nature. The room was also very comfortable, with a charming Japanese aesthetic. The staff were friendly and attentive, providing warm and exceptional hospitality. Dinner was exquisite, and the entire dining experience felt very special. Staying here as a family, enjoying the onsen, wearing yukata, and savoring delicious food made for a truly comfortable Hakone getaway. If you're planning a trip to Hakone, I highly recommend Ten-yu! The scenery, hot springs, service, and overall atmosphere are all fantastic. It's definitely worth another visit. ♨️✨

I went on a two-day, one-night hot springs trip from Tokyo to Hakone! My boyfriend and I were looking for a casual, two-day trip, and we decided on Hakone, a tourist destination with great hot springs and fresh air. First of all, there's a train from Shinjuku to Hakone, so it was very accessible. And once we arrived in Hakone, we could take the opposite train to Goura Station, the station closest to our accommodation, which was incredibly convenient! We decided to spend the first day of our two-day, one-night stay entirely in the hotel's hot springs and spend the second day sightseeing. The accommodation is located deep in the mountains, so there's nothing nearby, and the slopes are incredibly steep, making walking around the area difficult. I highly recommend buying snacks and drinks at Hakone Station or a convenience store before departure. If you contact the accommodation upon arrival at Goura Station, they'll come pick you up at Goura Station by car. Be sure to take advantage of their free pick-up service! The accommodation offers an open-air bath and a private bath, both of which can be rented for one hour. I highly recommend it, but if it's fully booked and you can't make it, you can always use the indoor family bath! Please be mindful of the opening times, as all hotel guests use it. :) I used the open-air bath after dinner and then enjoyed the hot springs in the family bath around noon, when there were no other guests. The hotel room doesn't have a separate shower, aside from a sink and toilet, so you'll need to bring a towel, a change of clothes, and shower supplies before entering the hot springs! If you're visiting, be sure to include meal service! As I mentioned earlier, the surrounding mountains mean there aren't any amenities. If you pay extra for meals when making your reservation, you'll receive a clean Japanese menu for dinner and breakfast. The staff were very friendly, and the meals were very satisfying. They even laid out bedding in the room for you during meals. The hotel will also provide a car to nearby Goura Station upon check-out, so just let them know! Afterwards, I took a cable car from Goura Station and traveled around Hakone. I had a great time taking a hot spring bath to relieve my fatigue from the previous day, breathing in the fresh air, and touring to the top of the mountain. :) I definitely recommend Kiritaniso Hotel for your trip to Hakone.

This hotel is a paradise in the mountains of Hakone! Traditional style of the rooms - it feels like you are living in a Japanese family. We were prepared a traditional dinner, which was served in our room. It was very tasty and varied! The hotel has 3 onsen: 2 - private, 1 - public. We visited only the private ones (you need to book a time in advance at the reception upon check-in, the visit time is 30 minutes). It was wonderful! The hotel also provides a transfer from and to the nearest train stations. The rooms are clean, cozy, we slept on tatami under soft blankets. The hotel has a relax room. With massage chairs and a very quiet atmosphere. We stayed in this room after visiting the onsen and got great relaxation. And you are also given national clothes for rest and sleep. It is very beautiful and cute. Breakfasts were also in kaiseki style - varied and unusual. The hotel staff is very kind and friendly. this hotel allows tattoo baths. great experience, thank you very much! want to come back again!

The hotel's location is absolutely fantastic, situated right in Yokohama's bustling Queen's Square. The check-in desk is on the second floor, and downstairs there's direct access to Minatomirai Station. I booked a high-floor bay view room on the 21st floor, and the views are incredible, overlooking Minatomirai Bay. There's an amusement park right below, and the night view is stunning. The room itself is spacious enough, with comfortable bedding and ample space. The toiletries are a local brand, and the bathroom features a separate wet and dry area. The hotel is about a 10-15 minute walk from the Red Brick Warehouse and close to several other attractions. They also offer a shuttle bus service to Haneda Airport, running approximately every 40 minutes, and if you miss it, public transport is also very convenient.

My overall stay was incredibly comfortable. The hotel's ambiance was elegant and serene, offering a truly authentic Japanese experience. The hot spring water was wonderfully warm and soothing, leaving me feeling completely relaxed and destressed after a soak. The service was thoughtful, attentive, and very polite. Our room was clean, tidy, and had a cozy layout. The meals were exquisite and authentic, and the location was convenient for getting around. It offers great value for money and is definitely my top choice for accommodation. I'll certainly be back!

Our Japan trip in July was made extra special by this hotel. We booked a family room, which was very spacious, and the view of the lake from the window was absolutely stunning. The hotel also has an onsen (hot spring) that was incredibly clean and comfortable. You can take lovely walks along the lake both in the morning and evening, and the water is very clean. There are many great restaurants nearby, so we opted not to eat at the hotel. Just remember that the restaurants are a bit of a walk away, so if you're taking a private car, make sure your driver doesn't leave early! We made that mistake and missed dinner 😭. The hotel's ambiance is fantastic, and the hot spring is excellent. 👍 I'd love to visit again in winter.

Yama No Chaya has its own beauty and serenity. I personally don’t find it hard to locate - 2 bus stops away from Hakone Yumoto station + a 5 minutes walk are worth the stay. (Bus service stopped for one of the days due to bad weather and we walked for 20 minutes to Hakone Yumoto Station - all good) The team is very hospitable - they also have some English and Chinese speaking staff otherwise simple English is not an issue to communicate. Our butler - Sandip always carry a smile with him, and he ensured we are very well taken care of. Every morning, the team will prepare heat pack and umbrellas for us (it was raining and snowing). In the evening, they made tea and prepared snacks (vary from mochi to sushi) for us upon our returned. The room we booked is Yamano Ichigo (main wing) - just nice for 2. The viewing platform was where we relaxed every evening and we soaked our tiredness away in our very own private onsen at the basement. Despite of having our own private onsen, I still went to visit 3 other public onsen within the Ryokan - you will not be disappointed. Our room came with daily breakfast and we added on dinner for 1 night. I must say the chef and culinary team put in their passion and effort to prepare all the dishes. It’s not common for a visitor like me to taste Kaisekai cuisine which I enjoyed very much. You need to take time and an empty stomach to full experience it :) However, my partner and I weren’t used to heavy breakfast and our butler noticed it - we get to change to western style for the rest of the stay which was equally delicious. We are thankful that we minimised food wastage. Overall, we felt pampered during our stay at Yama no Chaya :) I will return again in the future when I visit Hakone.

The location is excellent, and the hot springs are fantastic! There's a private hot spring in the room, and public ones too. The outdoor hot springs are especially amazing. They even offer ramen for a late-night snack. I'd definitely go back if I have the chance!