Everything went perfectly; we were in group of 8; 4 different rooms, all on same floor. The hotel was very nice, had great live entertainment. Every service staff we met was friendly & professional and I love, Love, LOVED the pool & hot tubs area… it was perfect!
Hotel in de buurt van Downtown Indianapolis,Indianapolis100% van de bezoekers kozen dit gebied
CCourt19902025.03.18
I was double charged as the hotel front desk was able to find me reservations but said I hadn't paid yet however I paid in full through the trip.com app. I am currently waiting for a refund not sure what happened there. Other than that everything was great and our family loved it.
It was much better than we expected for the price. Hotel was clean ( albeit worn). Staff was curteous and our room was clean and quiet. Breakfast was better than La Quinta so we were pleased. This is an old hotel and well used. They are in the process of renovating ( pool is under complete overhaul). A bargain for sure
Hotel is newer and still smells new in many places. Everything was clean, staff was friendly and helpful and the experience was good overall. I loved that coffee was available all the time. Breakfast was pretty basic but decent.
Glisteningly new and clean. The bright and modern scheme match the ladies at the front desk! I wish more places could model this approach. My brother and I were on the tail end of a touch business trip. This brightened our journey. We will return. I subtracted 1 star because of the loud families on either side of me - past 11. Little kids on the warpath.
GGuest UserThe service was outstanding all the way around! I would like to personally take the time to praise April for her over the top customer service, she went above and beyond to make our stay as comfortable as possible for myself and my handicapped man. Diria ( the host in the breakfast area) was also a very exceptional employee,she also went out of her way to make our stay great, she found a box for me to carry my handicapped man's breakfast in ,so I could carry it back up to the room for him. You should definitely keep both employees,as they are both over the top customer service friendly people.
Thank you both for making our stay outstanding!
Louann Archer and Steven Vaughn
BBuddy JacobsI give this review on the grounds of I have spent $1,800 on this Hotel alone and they will not even make 1 night free. I'm homeless and am spending all my savings for me, my wife and daughter plus my granddaughter.
We lost our home in a court case where I changed my mind about selling and Indianapolis Indiana Ben Buys Houses sued me.
All you smell is ********* at night and Cigarette smoke in the morning. It's the cheapest place if you're wanting to know why I didn't leave.
Food is OK. Only 2 of the Clerks on duty and the maintenance staff was Awesome .
Sorry to have to give this type of review but if it's honesty you want then here you go.
GGuest UserThe hotel is very close to the city and there is a parking space. The breakfast is a bit monotonous. The room has just entered the cold. I turned on the warm air in summer, but it is indeed safer and there is a parking place.
LLbarrNormally find Hampton Inns are very good and you expect certain level of quality and service. We found this Hampton Inn was just a bit “off” . The room was surfacing clean. Cobwebs in corner top and bottom with bugs by desk . Wallpaper peeling and bubbled. Bathroom by toilet was stained on baseboard, unsure what it was and lastly stuff under bed (can of snuff and wrappers). Lastly…. We left early and inquired about “Grab and go breakfast”. apparently they only make a limited amount (under 6) and they were all gone….sorry! Really we left at 6:15 am and yo’re out!!!! Staff was nice…..property tired
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