Hotels met Pools in Sao Paulo State, Brazil

I stayed at Wyndham São Paulo Ibirapuera Convention Plaza Hotel twice during my trip (April 3–8 and April 10–11), and overall, this was a very mixed experience. I’m an international traveller so I would say I have my fair share of seeing all sides to a hotel. To be a 4 star hotel and to charge premium rates, I would expect certain things. Let’s start with the positive to the hotel - The location is excellent. From the hotel across there is a shopping mall, which makes it extremely convenient for food, shopping, and daily necessities. • Cleanliness is generally acceptable. Aside from one incident, (on my first night, I found red stain marks which looks like lipstick on my sheets, took a photo and alerted receptionist the next morning for a change of sheets. • Room size is spacious and comfortable. I stayed in the “ superior room” and the junior suite. The issues (and they are significant): 1. Misleading room expectations The room I received looked noticeably older and more worn than the photos online. Doors, bathroom condition, and overall finishing did not match what was advertised. It felt misleading. This hotel definitely need a glow up. 2. Poor service & lack of flexibility Service was the biggest disappointment. • Staff were generally not proactive or solution-oriented. • I made a booking error via Trip.com and tried to adjust the dates. Both the platform and hotel refused to help or offer alternatives. • Even a simple late check-out request (which I informed them about in advance and was willing to pay for) was declined without much effort to accommodate. I wasn’t also asking for hours just a mere 2 hours so that I can go to the city to pick up some stuff before my long haul 32hours flight. 4. Billing inconsistencies – check your charges carefully • I was initially charged for 2 minibar items when I only consumed 1. I manage to catch this on time before paying for it. • Laundry count was incorrect (11 pieces sent, billed for 12). Receipts and explanations were unclear, and I’m still not fully confident everything was billed correctly. 5. Missing basic amenities (unexpected for this level) • No iron or ironing board available • No kettle / hot water in the room • No complimentary drinking water • Everything must be purchased separately 6. Language barrier for international guests Not all staff speak English, which can make communication difficult if you’re not Portuguese-speaking. Overall verdict: This hotel is convenient but not service-oriented. If you are Brazilian or familiar with local expectations, you may find it acceptable. But as an international traveler, the experience falls short—especially in service, transparency, and attention to detail. Would I return? Probably not, unless location is the only priority.

Local well located, with a pleasant structure. In the meantime, I had a problem in my room, in which a bluse was swallowed, I tried to contact the government, they opened a call and I had no return from what could have happened to then. Even if it is a bluse with a symbolic value, I believe that this is a serious safety issue.

I have lived a few times, the room is spacious and bright, there is a small terrace, the price is super high, near the Paulista shopping mall, convenient transportation, there are many restaurants within 2 kilometers.

I love this hotel. The highlight is the staff, always friendly and welcoming. In addition to being delicious, the breakfast was accompanied by a sensational pianist (Léo Ramos). The size and comfort of the room is another difference. Additionally, hotels use olfactory marketing, taking advantage of aromas that can be smelled before entering the hotel lounge.

I recently had the pleasure of staying at Hyatt Place São José do Rio Preto, and the experience was truly outstanding. The hotel's location is unbeatable, situated adjacent to the Iguatemi São José do Rio Preto shopping mall, providing easy access to a variety of shops and dining options. The room was spacious, impeccably clean, and equipped with modern amenities. The bed was exceptionally comfortable, ensuring a restful night's sleep. The air conditioning system worked flawlessly, which was essential given the warm climate. Breakfast each morning was a delightful experience, offering a diverse selection of fresh fruits, pastries, and local specialties. The staff were consistently friendly and attentive, making me feel welcomed throughout my stay. The hotel's facilities, including the rooftop swimming pool and fitness center, were well-maintained and provided excellent opportunities for relaxation and exercise. Additionally, the free on-site parking was a convenient perk. One minor drawback was that the parking area could become a bit crowded during peak hours, but this did not significantly impact my overall experience. In conclusion, Hyatt Place São José do Rio Preto offers exceptional comfort, top-notch amenities, and a prime location. I highly recommend this hotel to anyone visiting the area.

O hotel é bem localizado com excelentes acomodações e um café da manhã sensacional . Atendimento ágil e eficiente.

We stayed for a couple nights as a layover before catching a night. The room was small but perfect. It has big wardrobes so we could put our bags away to make the room feel less messy. The staff at reception were very helpful too, they let us check in early. after a red eye flight that was greatly appreciated! They even have a small shop for any less minute or late night snacks. You could hear the airplanes flying overhead but that was expected with the location. One recommendation would be to put a kettle in the room.

Liked: • wonderful front desk personel , restaurant staff, waiters/waitresses, baggage handlers, super helpful! • excellent bed, shower, sheets, towels. • great breakfast buffet. Dislike: • the bathroom sink needs a better aerator on the faucet to control the flow so that it doesn’t spray outside of the sink. • the water in the pool didn’t seem to be constantly filtered. There were small debris and bugs on top.

The hotel On Melo Alves pleasantly surprised me from the very first moments of my stay. It’s a modern and very cozy accommodation option located in one of the best areas of São Paulo. I especially liked the atmosphere — calm, comfortable, and stylish at the same time. The rooms are spacious and bright, featuring a contemporary design and everything needed for a comfortable stay. The in-room kitchenette, equipped with appliances and utensils, is particularly convenient, especially for longer visits. Everything was perfectly clean and well maintained. The location is another major advantage. There are plenty of excellent restaurants, cafés, and shops nearby, and Avenida Paulista is within easy walking distance. The neighborhood feels safe and is very pleasant for walking around. I would also like to highlight the staff — friendly, professional, and always ready to help. You can really feel their attention to guests and their desire to make the stay as comfortable as possible. Overall, this hotel is an excellent choice for anyone looking for convenience, quality, and a great location. I would gladly return again.