Geplaats op11 apr 2026
Guest User
I stayed at Wyndham São Paulo Ibirapuera Convention Plaza Hotel twice during my trip (April 3–8 and April 10–11), and overall, this was a very mixed experience. I’m an international traveller so I would say I have my fair share of seeing all sides to a hotel. To be a 4 star hotel and to charge premium rates, I would expect certain things.
Let’s start with the positive to the hotel -
The location is excellent. From the hotel across there is a shopping mall, which makes it extremely convenient for food, shopping, and daily necessities.
• Cleanliness is generally acceptable. Aside from one incident, (on my first night, I found red stain marks which looks like lipstick on my sheets, took a photo and alerted receptionist the next morning for a change of sheets.
• Room size is spacious and comfortable. I stayed in the “ superior room” and the junior suite.
The issues (and they are significant):
1. Misleading room expectations
The room I received looked noticeably older and more worn than the photos online. Doors, bathroom condition, and overall finishing did not match what was advertised. It felt misleading. This hotel definitely need a glow up.
2. Poor service & lack of flexibility
Service was the biggest disappointment.
• Staff were generally not proactive or solution-oriented.
• I made a booking error via Trip.com and tried to adjust the dates. Both the platform and hotel refused to help or offer alternatives.
• Even a simple late check-out request (which I informed them about in advance and was willing to pay for) was declined without much effort to accommodate. I wasn’t also asking for hours just a mere 2 hours so that I can go to the city to pick up some stuff before my long haul 32hours flight.
4. Billing inconsistencies – check your charges carefully
• I was initially charged for 2 minibar items when I only consumed 1. I manage to catch this on time before paying for it.
• Laundry count was incorrect (11 pieces sent, billed for 12). Receipts and explanations were unclear, and I’m still not fully confident everything was billed correctly.
5. Missing basic amenities (unexpected for this level)
• No iron or ironing board available
• No kettle / hot water in the room
• No complimentary drinking water
• Everything must be purchased separately
6. Language barrier for international guests
Not all staff speak English, which can make communication difficult if you’re not Portuguese-speaking.
Overall verdict: This hotel is convenient but not service-oriented.
If you are Brazilian or familiar with local expectations, you may find it acceptable. But as an international traveler, the experience falls short—especially in service, transparency, and attention to detail.
Would I return?
Probably not, unless location is the only priority.
Meer weergeven
Prijs per nacht vanaf:KRW 107.321
Geplaats op19 jun 2024|Standard Suite
Anonymous User
The rooftop view is fantastic, and the surrounding scenery is beautiful. The neighborhood is safe, and there's a convenient buffet restaurant downstairs. There's also a gym on the 13th floor with comprehensive facilities. The only downside is that the hotel doesn't provide breakfast; you'll need to buy it yourself.
Meer weergeven
Prijs per nacht vanaf:KRW 56.268
Geplaats op23 mei 2025|Mall View King Room
LilyPatI recently had the pleasure of staying at Hyatt Place São José do Rio Preto, and the experience was truly outstanding. The hotel's location is unbeatable, situated adjacent to the Iguatemi São José do Rio Preto shopping mall, providing easy access to a variety of shops and dining options.
The room was spacious, impeccably clean, and equipped with modern amenities. The bed was exceptionally comfortable, ensuring a restful night's sleep. The air conditioning system worked flawlessly, which was essential given the warm climate.
Breakfast each morning was a delightful experience, offering a diverse selection of fresh fruits, pastries, and local specialties. The staff were consistently friendly and attentive, making me feel welcomed throughout my stay.
The hotel's facilities, including the rooftop swimming pool and fitness center, were well-maintained and provided excellent opportunities for relaxation and exercise. Additionally, the free on-site parking was a convenient perk.
One minor drawback was that the parking area could become a bit crowded during peak hours, but this did not significantly impact my overall experience.
In conclusion, Hyatt Place São José do Rio Preto offers exceptional comfort, top-notch amenities, and a prime location. I highly recommend this hotel to anyone visiting the area.
Meer weergeven
Prijs per nacht vanaf:KRW 93.635
Geplaats op23 dec 2023|Premium Suite with Two Twin Beds
Guest UserExcelente como sempre em especial a recepcionista Ariadne. Café da manhã fabuloso, além dos itens de qualidade e diversidade ainda tem piano ao vivo nos finais de semana!
Meer weergeven
Prijs per nacht vanaf:KRW 95.590
Geplaats op8 mei 2024
ShenJessie
very pleasure experience with Allure Moema Apartment. I am here for the Sao Paulo Expo, and THIS APARTMENT HOTEL IS AMAZING.
First, the location is very great, the neighborhood is very quiet and clean, you can easily shop within 5 minutes of walking to a very big shopping mall.
Second, the room and hotel are super professional. they have a gym and working zone that can quietly work inside. and all hotel are very clean and no noise during my trip.
Third, I love the staff here. and they are sooo patient and soooo nice. If I can back to Sao Paulo again, I definitely will choose this hotel again.
At first, as foreigners, we don't have local currency to pay the bill and they are willing to give us time and solutions to solve the problems. And, unfortunately, my backpack was stolen in a restaurant and I lost all my belongings. They were very concerned about my condition and comforted me thoughtfully. They even helped the kind people find my passport and help me return to my country as soon as possible.
I am so grateful I chose this hotel and I am so grateful that I met all these great people in Sao Paulo.
Definitely, a Great choice if you want to visit Sao Paulo Expo!
Meer weergeven
Prijs per nacht vanaf:KRW 74.951
Geplaats op2 jan 2026
kkkkkkkkkkkkseniia
A wonderful hotel that truly deserves 5 stars. Delicious breakfasts, amazing service, impeccable cleanliness, and a delightful interior design.
Meer weergeven
Prijs per nacht vanaf:KRW 268.521
Geplaats op24 feb 2026
Mikhail Iumashev
The hotel On Melo Alves pleasantly surprised me from the very first moments of my stay. It’s a modern and very cozy accommodation option located in one of the best areas of São Paulo.
I especially liked the atmosphere — calm, comfortable, and stylish at the same time. The rooms are spacious and bright, featuring a contemporary design and everything needed for a comfortable stay. The in-room kitchenette, equipped with appliances and utensils, is particularly convenient, especially for longer visits. Everything was perfectly clean and well maintained.
The location is another major advantage. There are plenty of excellent restaurants, cafés, and shops nearby, and Avenida Paulista is within easy walking distance. The neighborhood feels safe and is very pleasant for walking around.
I would also like to highlight the staff — friendly, professional, and always ready to help. You can really feel their attention to guests and their desire to make the stay as comfortable as possible.
Overall, this hotel is an excellent choice for anyone looking for convenience, quality, and a great location. I would gladly return again.
Meer weergeven
Prijs per nacht vanaf:KRW 53.878
Geplaats op26 sep 2023|Superior Apartment
Guest UserThe hotel has a great structure...but leaves something to be desired in terms of staff service.
Receptionist does not inform where the rooms are at check in. There was no conference at check out. No one accompanies.
The service at the restaurant at dinner was terrible from the waiter.
The food is not worth the price.
The pool was dirty and there were no staff to help.
Outsourced parking no one picks up your suitcase when you arrive.
Meer weergeven
Prijs per nacht vanaf:KRW 65.827
Geplaats op25 dec 2024|Superior Double Room
Anonymous User
The transportation is convenient, there is a large shopping mall nearby, shopping is very convenient, there is food on the first floor, breakfast is at the hotel, lunch and dinner are at the shopping mall opposite, there are restaurants of various flavors.
Meer weergeven
Prijs per nacht vanaf:KRW 103.845