Hotels in Harbin met Airport Shuttle

"Pros • Large room with full smart automation for curtains, air conditioning, lights, and TV via tablet • Daily refill of water and tea, except one missed day • Towels changed every day, even during winter • Halal restaurant nearby. Search 兰州手工牛肉面 on Tencent Maps • Convenience store beside the hotel for snacks and water • Walkable from Shangzhi Station with many nearby food vendors • Luggage storage available • Food delivery allowed directly to the room door • Taobao and Pinduoduo parcels accepted by the hotel • Lobby staff are consistently friendly, smiling, and welcoming • Housekeeping staff are hardworking and attentive Cons • Cigarette smoking issue. Smoke entered the room through the bathroom exhaust fan at night • Cigarette smell present on the 3rd-floor hallway despite a non-smoking policy • Hotel is labeled non-smoking but an ashtray was placed in the room • Street outside is dirty and the hotel entrance is hard to find without checking reviews in advance"

"Service is so good here! Front desk staff was so warm and friendly and professional. The entrance only has steps so when we arrived, we took a few minutes trying to decide how to carry all our luggage up, but then some staff members came running out to help us carry it up! They helped us take our luggage to our room as well. It's in a prime location – right on Central Street, and easy walking distance to the metro station, shops, malls, restaurants, the Hongzhuan morning market and Saint Sophia's Church. However, the rooms are VERY small. There's barely any walking space, especially if you have multiple suitcases. The front desk did warn us about this when we checked in and offered to show us different rooms to see which size suited us best, which we appreciated, but it's something to consider. There was also no heated toilet seat, which would have been nice during the Harbin winter 😔 The corridor and shower also smelled a bit strange. There's also only one lift, so sometimes you need to wait. I think this is a great budget hotel for people travelling light, and is a good option if you're staying in Harbin for the Ice and Snow Festival, because the location is perfect for sightseeing – just 2-3 stops away from the Ice and Snow Festival, and walking distance to shops where you can buy cheap winter clothes and food."

"Our family of three, with a two year old daughter stayed for eight nights (28.12.25-05.01.26). Xiao Shuang from the Hotel was extremely helpful and organized a pickup at the airport prior to our arrival. After we got at the hotel in the evening, we came to realize that one of our suitcases was missing.  Xiao Shuang had multiple calls with the driver and the airport authorities and in no time the suitcase was found. She organized a vehicle to deliver it to the hotel. The suitcase was delivered at the hotel the same evening!  Everyone at the hotel was very kind - especially to our daughter and very professional! Everyone was helping fast, regardless of the request!  Xiao Shuang helped us get tickets for the Ice World on a very short notice over WeChat. For our first walk outside in the cold we received a gift for our daughter - warm pads for the feet and body!  On the day of the checkout our family received a goodbye gift!!! We thank everyone at the reception, housekeeping and at the restaurant, especially Xiao Shuang for the lovely stay and the wonderful memories from Harbin! 谢谢🙏！"

"I was disappointed with my stay here despite paying for close to 600rmb per night (5 nights). Our towels were torned and badly damaged (literally 70% ruined) , the bathroom has a very bad foul smell throughout our stay. Despite changing a new room, the towels given to us again were torned once more. Truly believe that this is not a hotel standard to treat your paying guests something spoiled/broken or damaged. Restaurant server was rude and fierce to us when we asked for plain water. Harbin being the top travel destination yet you guys ruined the accommodation standards."

"De faciliteiten en service waren uitstekend. De kamer was ruim, met een aparte natte en droge ruimte, schoon en hygiënisch, op een rustige locatie met uitstekende geluidsisolatie (ik ben bijzonder gevoelig voor lawaai). De locatie was gunstig, vlakbij het treinstation van Kaohsiung. De service bij de receptie was uitstekend en attent. Een speciaal woord van dank aan Xiao Di; de jongeman was beleefd en ongelooflijk behulpzaam. Hij hielp ons met onze bagage en begeleidde ons naar de ingang van het treinstation van Kaohsiung. Hij droeg zelfs onze bagage de trap op om te voorkomen dat we verdwaalden. Dankzij Xiao Di heeft deze zuiderling echt de warmte van de noordelijke gastvrijheid ervaren."