5-Starhotels in Harbin

"Our family of three, with a two year old daughter stayed for eight nights (28.12.25-05.01.26). Xiao Shuang from the Hotel was extremely helpful and organized a pickup at the airport prior to our arrival. After we got at the hotel in the evening, we came to realize that one of our suitcases was missing.  Xiao Shuang had multiple calls with the driver and the airport authorities and in no time the suitcase was found. She organized a vehicle to deliver it to the hotel. The suitcase was delivered at the hotel the same evening!  Everyone at the hotel was very kind - especially to our daughter and very professional! Everyone was helping fast, regardless of the request!  Xiao Shuang helped us get tickets for the Ice World on a very short notice over WeChat. For our first walk outside in the cold we received a gift for our daughter - warm pads for the feet and body!  On the day of the checkout our family received a goodbye gift!!! We thank everyone at the reception, housekeeping and at the restaurant, especially Xiao Shuang for the lovely stay and the wonderful memories from Harbin! 谢谢🙏！"

"Good location close to a metro station. Great service and nice complementary afternoon tea with cakes. Breakfast is average, mostly Chinese dishes, no cold drink options and no cheese. Staff upgraded our room for free, which is nice, but the room was right next to the elevators and the sound of the elevators moving up and down was too loud. The room was spacious and clean so we decided to stay. If we were to stay here again, we would request a room farther from the elevators."

"A true hospitality gem in Harbin In all of our travels through China and Southeast Asia in the last several years, my wife and I have been fortunate to stay in many lovely hotels and inns, and the superbly located Maxx Hotel in Harbin is certainly one of them. Under the excellent management — Mr. Liu Weifeng, and another young female front desk manager whose last name happen to be Liu as well — and their hardworking team of hospitality experts, the Maxx has embraced a true entrepreneurial spirit to provide guests a distinctive, top-tier hospitality experience. After a long train ride, we were in dire need of a comfortable and well-appointed room with view, and we weren’t disappointed! We took our time to decompress and enjoy the large lobby, uniquely positioned on the penthouse 25th floor, to enjoy the panoramic view of the Songhua River and a bird’s eye view of nearly every major attraction of central Harbin and its impressive night-time skyline — of course, all within a minutes relaxing stroll. The Maxx’s amenities include a terrific buffet breakfast featuring local and national cuisines, an afternoon tea, and even late night snacks and beverages. Guests have the liberty of just enjoying the hotel’s amenities or walking to all the major tourist attractions, which we did, like the bustling evening stroll we took on Central Street, or our short walk to marvel at the Russian Orthodox-inspired St. Sofia Cathedral with the special bonus of people watching all the young people dressed in historical and fantastical costumes for photos to embrace the “otherworldly” atmosphere. We also strolled around the Memorial commemorating overcoming the Great Flood of 1957, enjoyed the cool, verdant shade of the beautiful Gen. Zhaolin Li Park, as well as enjoyed the bridges, river ferries, trams, and laser shows — all merely steps away — or if you are in a more relaxing frame of mind watching the entire spectacle from your perch on the 25th floor! We did both. We urge you to visit the Maxx in Harbin and enjoy Mr. Liu and team’s special hospitality. You definitely won’t regret it."

"We stayed at the Shangri-La Harbin Horizon Club for three nights and were thoroughly satisfied. Great location with easy access everywhere, clean room, friendly staff overall. A lovely Reception staff named Gao, Zhongpeng was extremely warm and helpful. I contacted her online prior to arrival; she not only changed a more suitable room type tailored for our family ( 2 adults and one 10 yr) than the original one I booked , but also answered all my questions patiently, ensuring a comfortable and seamless experience for the whole family trip."

"Junyi Hotel is exceptional! Greeted by all staffs present during our check-in. Throughout the stay, there were so many incredible moments. Easy contact concierge via WeChat. One day we accidentally left our windows open when we left the room, they WeChat us to check if we wanted the room cooler, and that allowed them to help close the windows or we will be returning to a -20deg room after a long day, so thankful. Used the self-service laundry (Free of charge) at the 7th floor. Forgot to collect my laundry and they actually helped to collect and send to our room and even helped to hang dry some not totally dried laundry. There was a day that my slightly late collection of laundry, when I went to the laundry room, it was already taken out and folded nicely in my laundry bag. We did not opt for breakfast, however the hotel have free coffee/tea machine and light snacks daily from 11am. Our rooms were always well made-up. They even gave lighters, warm sticky patch to me for free when I asked them where I could buy them from. There was a day I chance upon the housekeeping staffs cleaning even the walk way display to the most meticulous detail. Junyi hotel really impressed me even though they were my last hotel throughout my 2weeks trip in China. So grateful! Thank you so much!"