5-Starhotels in Harbin

花旗酒店位置十分便利，出門就是地鐵站。會展中心地下有很大一片商業，有非遺的東北菜，還有超市，我們還在這裏看了電影。雖然這次哈爾濱天氣暖和了沒有玩到冰雪，但酒店的温暖，員工的專業都讓我們很高興。買了冰箱貼比外面還要便宜一些。退房忘記買的哈爾濱紅腸在冰箱裏，前台的小田同學特意幫我們寄了順豐。十分感謝他。 願我們新的一年各自安好，來年我們一定會再返回哈城的。祝願大家新年快樂。

My friend and I had the pleasure of staying at Grand Mercure hotel in Harbin, and I must say it was an exceptional experience. From the moment we entered, I was struck by the spotlessly clean surroundings and the comfortable feeling that enveloped us. The high ceiling added a touch of grandeur to the ambiance, making it feel a luxury 5-star accommodation, all at a budget-friendly price. The highlight of our stay was undoubtedly the comfortable bed and fresh linens. I had the best sleep and woke up feeling refreshed, as if I had slept like a baby. The attention to detail in ensuring a comfortable sleep experience was truly commendable. The hotel staff deserves special mention for their exceptional service. Despite some language barriers, they went above and beyond to assist me with anything I needed and provide accurate information. I vividly remember ALAN CHEN or Chan, although I'm unsure of the exact spelling of his name. He was always attentive to our concerns and questions, taking the time to communicate and ensure we received the correct directions. Their dedication and willingness to assist made a lasting impression on me. In terms of location, the hotel was conveniently located near a bus stop, making it easily accessible from the airport which is around 45mins or less. The ride took less than 10 minutes to reach the high-speed railway station from the hotel. However, I must mention that there weren't many convenient shops in the immediate vicinity, which might be a minor inconvenience for some travelers. Our only issue during our stay was the room temperature, which was quite warm. Despite adjusting the thermostat, we couldn't achieve a comfortable coolness. We resorted to opening the window slightly to let in some fresh air, but leaving it open throughout the night posed the risk of catching a cold. It would be highly beneficial if the hotel could consider providing a humidifier, as the air in the room felt excessively dry. Overall, my stay at this hotel was truly amazing. The cleanliness of the hotel, the exceptional staff, and the convenient location all contributed to a memorable experience. I would highly recommend this hotel to anyone visiting Harbin and would absolutely choose to stay here again on my next visit. The management may want to look into improving the room temperature control and addressing the dryness in the air to ensure an even more pleasant stay for future guests.

Zeer mooie kamers en goed ontbijt. Locatie een beetje midden in de bouwplaatsen van nieuwe steden. Het winkelcentrum op 10 minuten lopen is ideaal om te winkelen en restaurants. Het restaurant van het hotel bood alleen ontbijt aan, maar het was prima om bezorgingen te bestellen. Het hotel is een beetje raar omdat het ook een neonatal staycation-hotel lijkt te zijn, met veel verpleegsters en familieleden die de hele nacht in de gangen rondhangen. Het grootste probleem met de kamers was dat ze 28 graden C waren en dat er geen manier was om ze iets af te koelen om goed te kunnen slapen. Het openen van de ramen hielp niet en de airconditioning van het hotel was begrijpelijkerwijs ingesteld op het verwarmen van de kamer - misschien iets waar ze over kunnen nadenken. Mooi hotel en een goed verblijf - heb gewoon niet goed geslapen.

I had a wonderful stay at the Harbin Aoluguya Hotel. From the moment I arrived, the atmosphere felt warm and welcoming. The rooms were clean, comfortable, and thoughtfully designed, making it easy to relax after a long day. The staff were incredibly friendly and attentive, always ready to help with anything I needed. Overall, the hotel provided an excellent experience, and I would happily stay here again. Highly recommended to everyone out there looking for hotel in Harbin

Everything was good about this hotel except that the room thermostat was set too high that the room became stifling. We finally had to turn off the thermostat for the room to cool down and had to open up the blinds/curtains at bedtime for some cold to come thru the window panes. There were no openable windows in the room. We also had to open the door to allow the cooler air in the hallways to come into the room to lower the whole room temperature.

The service from the hotel was beyond expectation. We enjoyed the hotel facilities, indoor and outdoor hotspring, dinner, started off from front desk who are well trained, led by manager who knows the hotel inside out and made us feel at home. The room are spacious, dedicated housekeeping crews did their job well and we feel like going home after everyday’s traveling outdoor at the coldest place we ever traveled to in our life. Crews who gained our highest respect on their superb service are as follows:- 张云河，孙宇，夏子寒，秀力，王玉梅，葛玉兰. The manager 张云河 really went extra steps made my mom’s new year count down dreams come true. It’s unforgettable 2026 new year countdown that we have ever enjoyed! Will choose the same hotel again if we were to come Harbin again. Owh ya, tried the first even 搓澡, the crew are so professional and expert!! Nice experience especially for 71 years old mom and 7 years old daughter!

Liefde de kamer is geweldig alles was goed ik genoten het ontbijt er waren veel verschillende keuzes het was jummy Een ding ik niet graag was dat ik moest naar beneden elke keer dat ik een levering beval Mabey we kunnen een beetje upgrade daarop. Ook de kledingcode voor gasten in de eetzaal moet worden geadresseerd dit is een 5-sterrenhotel dat ik niet hoef te zien mensen die kleding dragen met niets onder het met de kamer sandals is gewoon niet cool. Ik zag mensen met hen praten over het vragen ze om te veranderen, maar het duurde een tijdje. Het was een prachtige ervaring en ik zal b terug eens snel en hopelijk zal ik nog wat meer upgrades zien?

I arrived quite late the night of booking, the check in process was quick and efficient, the front desk clerk pleasant. The room upon entering had a smoke smell, water temp was lukewarm and ac too low so the room was cold. I was too tired so I went in the morning to the front desk to ask if they could please sort out these issues and went to breakfast, by the time I went back to the room all my issues had been sorted out, that was efficient and excellent service. Now while the water was hot enough it wasn’t hot enough to fill up the tub for a soak however, I had to get out in 15 min as the water got cold. Breakfast was lovely and the staff are all so accommodating and cheerful! Warm smiles and welcome, I really appreciate the warmth they showed everyone. The view in the room is good, at night you can see the snow festival lights from bed, bed is soft and comfy and across the hotel about 2 blocks ( 10 min brisk walk) you can go down to the frozen river and take pictures, it’s like your own personal playground. There are even discarded ice blocks that you can make work for your photography. The hotel has shuttle service going to places but not back, the hotel is far from downtown Harbin where most of the attractions are based. I still enjoyed my stay, thank you for the good hospitality.

We chose this hotel for our trip to Yabuli, and its location is fantastic. There are plenty of recreational activities right within the resort. Our stay was excellent; the room was clean and tidy, well-equipped, and the bedding was super comfortable. The front desk staff were warm and attentive, and check-in was very efficient. The environment is quiet, and overall, it offers good value for money. Plus, the sightseeing cable car offers beautiful views, and the Rainbow Flying Carpet is exciting and fun! Highly recommend!

When I checked in, the front desk attendant had already filled out the ski equipment size form for me. The ski equipment hall on the first floor is exclusively for guests, which is super convenient. When we arrived at the ski hall, the staff had already prepared all our gear, saving us a lot of time and effort. The restaurant on the first floor serves excellent food; we tried various dishes for three consecutive days. There's a QR code in the room for ordering food, so you don't even have to leave to get your meals delivered. A special shout-out to the front desk staff (Zheng Linchun, Sun Yuxin, Li Yan, Teng Yaoxuan); they were incredibly patient and helpful with all the questions my two kids had.