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Geplaats op31 aug 2025
Chelslcw
Love this hotel! The staff are so amazing and friendly that they upgraded our room without us asking! It included breakfast with the booking! A lot of variety of food to choose from. The room is so clean and smells so good! They clean up for us every day as well. Definitely the best stay in our entire Europe trip! 💕✨
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Prijs per nacht vanaf:US$ 55
Geplaats op20 jul 2025
Gastgebruiker
An Unforgettable Stay with Exceptional Service at Starhotels
Hello, I’m a traveler from Korea who recently stayed at Starhotels during a family trip to Italy.
Our 4-day stay in Rome was so wonderful that I felt compelled to write this heartfelt review as soon as I returned home.
This trip was our very first family vacation to Europe — with my mother and my son — and we spent the first three days in Rome at Starhotels. From the moment we arrived, everything exceeded our expectations: the excellent location, the spotless rooms, and most of all, the warm and thoughtful service from the staff made our stay incredibly comfortable. We were so satisfied that we decided to return to Starhotels for our final night in Italy. However, due to a mistake on my part, I accidentally booked the wrong date.
After completing a long 11-day journey through southern Italy, we returned to Rome exhausted — only to realize the booking was incorrect when we arrived at the hotel.
It was a stressful and overwhelming moment… until Mr. Tofael M., the manager, kindly stepped in to help us.
Before even fully understanding the issue, Mr. Tofael looked us — especially my son — in the eyes and simply said, “Don’t worry.I’ll find a solution for you.” Those few words brought such relief and comfort. In a foreign country, such a mistake can feel paralyzing, but his calm and genuine reassurance made a huge difference.
Even more touching was how Mr. Tofael and Ms. Paola S. at the front desk went out of their way to find a solution for us. Since the booking was made through an external site (not directly through the hotel), it was a complicated issue. Nevertheless, Mr. Tofael personally made multiple calls and followed up diligently until he was able to resolve the matter.
Thanks to his efforts, we were able to spend our last night in Italy exactly where we wanted — back at Starhotels, feeling safe and cared for.
As someone who has worked for years in global hotel chains in Korea and is still in the hospitality industry, I can honestly say that their professionalism and dedication truly stood out.
They are a model of what true hoteliers should be — and they absolutely deserve recognition and praise.
Without hesitation, I will choose this hotel again when I return to Rome. I also plan to recommend Starhotels, along with the outstanding service of Mr. Tofael and Ms. Paola, to as many people as possible through blogs, travel communities, and any platform I can.
Thank you from the bottom of my heart.
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Prijs per nacht vanaf:US$ 170
Geplaats op11 mrt 2025
Gastgebruiker
Over het algemeen is het prima, maar het is wel een beetje ver van het centrum, hoewel de verbindingen goed zijn. Het echte nadeel is dat de verbindingen tot aan de top van de heuvel waar het zich bevindt, erg slecht zijn.
Wat betreft de service en de netheid was het vrij gemiddeld. Het ontbijt was vrij eenvoudig en had veel meer variatie nodig.
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Prijs per nacht vanaf:US$ 107
Geplaats op1 jul 2025
zhz600
酒店地理位置優越 出門就是美食街 居民樓附近超市買東什麼都方便 而且晚上很安靜 早上不會被汽車聲吵醒 去景點大都可以步行 特別是前台的帥哥服務很好 是一次很好的體驗
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Prijs per nacht vanaf:US$ 157
Geplaats op3 dec 2024
Gastgebruiker
De kamer was compact, maar schoon en comfortabel. Hoewel het ver van het toeristische centrum ligt, zijn er verschillende buslijnen beschikbaar en zijn er veel warenhuizen en winkels in de buurt, dus het was prettig dat het niet lawaaierig was. Het ontbijt was heerlijk, met een ruime keuze aan warme gerechten.
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Prijs per nacht vanaf:US$ 79
Geplaats op6 apr 2025
Justin Ure
Een enorm park om in te verblijven. De hut waarin we verbleven was netjes en had voldoende ruimte, mede dankzij het extra eenpersoonsbed, wat de extra kosten zeker waard was. Er was een fijne ruime douche en wastafel. Het aparte toilet was erg handig. Er was een kleine koelkast, maar ik was verbaasd dat er geen kan/waterkoker was om koffie te zetten. Ik denk dat ze wilden dat je naar hun café ging. Ze hebben een enorm zwembad, maar helaas was dat gesloten omdat het voor hen winter was. Ik zou aanraden om hier te verblijven als je het niet erg vindt om wat buiten de stad te verblijven, maar het is slechts een busrit vanaf bijna de deur en een half dozijn metrohaltes verderop.
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Geplaats op14 okt 2024
Anonieme gebruiker
Tot Rome reizen, werd deze onverwachte reservering van de juiste, buitengewone waarde. Niet meer dan een kilometer van de metro, het hotel is naast een rustige wijk op een hoogte, zeer rustig en er loopt iemand de ochtend. Het vervoer is handig, de lichte bus in de buurt is goed, de sleutel is het bijzonder rijke ontbijt. Naast het metrostation is er een Chinese restaurant met een Wenzhou-bewoner. Soms kan je de rijtjes aanpassen, niet duur en ook de tunnels. Ga uit om een dag te spelen met kopieën, bagage opslaan van het hotel, de service is ook goed. De volgende keer is het de eerste keuze.
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Prijs per nacht vanaf:US$ 98
Geplaats op19 jul 2023
Gastgebruiker
Goed hotel, een beetje vervallen vergeleken met het vorige management
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Prijs per nacht vanaf:US$ 48
Geplaats op23 mrt 2026
Gastgebruiker
Una piacevole sorpresa vicino alla Fontana di Trevi.
Bella stanza con arredamento curato e molto pulita.
Ottima esperienza soprattutto grazie alla disponibilità e gentilezza del proprietario che ha fatto di tutto per rendere perfetto il nostro soggiorno! Ci torneremo!!!
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Prijs per nacht vanaf:US$ 113
Geplaats op10 nov 2026|King Room With Balcony
Dennis PersonalThe hotel is very new, and it was actually one of the hotels I was most looking forward to staying at during my month-long trip around Europe.
Let me start with the positives.
First of all, the hotel is genuinely new. You can tell from the smell, the materials, and the overall condition of the property.
The location is not quite as convenient as it is made out to be, but having a supermarket right downstairs is definitely a plus.
The front desk and entrance staff were generally very friendly and helpful. I even met an Italian receptionist who could speak Mandarin, which was a pleasant and interesting surprise.
On the first day, there was an issue with the room payment through Trip.com, but the hotel still allowed me to check in while the payment issue was being sorted out. I really appreciated their flexibility and understanding.
The service staff at the upstairs restaurant were absolutely excellent. They deserve special recognition for their hospitality.
However, there was one experience that I found particularly disappointing.
The hotel normally provides complimentary bottled water in the room every day. However, on one particular day, housekeeping did not replenish the water. When I requested some water to be brought up, I was unexpectedly charged €26 for just two bottles of water.
I specifically asked the staff, “Isn’t there any complimentary water?” and was told that there was no free water available.
What made this even more frustrating was that the very next day, complimentary bottled water was provided in my room again, as usual.
To be clear, this is not about the €26. Spending a few extra euros is not a big deal to me, especially during a holiday. What bothers me is the inconsistency and the lack of responsibility shown by the staff member who handled the situation.
If complimentary water is normally provided to guests, I don’t understand why I was told otherwise and charged for something that should have been replenished during housekeeping.
For a hotel of this standard, I would expect better communication, consistency, and attention to detail.
Overall, there are many things I genuinely liked about this hotel, especially its new facilities and the excellent service from most of the staff. Unfortunately, this particular incident left a disappointing impression on an otherwise pleasant stay.
Btw, forget to say that the bed mattress is too hard. Really really hard
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Prijs per nacht vanaf:US$ 493