5-Starhotels in Rome

"Since, it’s a 5 star premium hotel I would be brutal to rate it’s facilities. The amenities weren’t great, room was decent size but room doesn’t have decent setup, sofas, chairs, TV to bed distance all messed up. Everyday house keeping was horrible, they didn’t change the bidet towel, bedsheets without asking, didn’t filled tea-coffee etc. need to do lot of detail improvement because you are 5 star."

"Hotel zdecydowanie godny polecenia, świetnie położony w samym centrum zabytkowego Rzymu, co docenią zarówno turyści, jak i goście biznesowi. Jakość obsługi jest na najwyższym poziomie. Od momentu wejścia ma się wrażenie, że personelowi zależy na tym, aby pobyt był naprawdę komfortowy. Robiąc to, personel dokłada wszelkich starań, aby wszyscy goście zostali zapamiętani, a ich potrzeby zostały spełnione. Doceniłem to, że pomimo pełnego obłożenia, nie tylko udało się dostać pokój wcześniej niż pierwotnie deklarowany czas, ale także zgodzono się (bez dodatkowych opłat) na opuszczenie go godzinę później. Jeśli chodzi o jedzenie, to może trochę niewygodny jest brak bufetu, ale można to wytłumaczyć tym, że trudno byłoby go zmieścić w hotelowej restauracji, więc jedzenie jest dostarczane do stolików. Goście mogą jednak jeść do woli, a wybór potraw jest naprawdę zadowalający - w ramach każdego śniadania jest zawsze jedno danie na ciepło. Taras na dachu jest bardzo klimatyczny, gdzie można zarówno zjeść, jak i wypić drinka. Pokoje może nie są duże, ale w zupełności wystarczające. Jest nowocześnie i czysto. Definitely a recommendable hotel, well located in the centre of historic Rome, which tourists and business travellers will appreciate. The quality of service is of the highest standard. When you enter, you get the impression that the staff are committed to making your stay enjoyable. To this end, the staff go to great lengths to ensure that all guests are remembered and their needs are met. I appreciated the fact that, despite the hotel being fully booked, not only was it possible to get a room earlier than the time originally stated, but it was also agreed (at no extra charge) that we could leave an hour later. As for the food, the lack of a buffet is perhaps a little inconvenient, but this can be explained by the fact that it would be difficult to fit it into the hotel restaurant, so food is delivered to the tables. However, guests can eat to their heart's content, and the food choices are really satisfactory - there is always a hot dish for each breakfast. The roof terrace is atmospheric and a good place to eat and drink. The rooms may not be large, but they are perfectly adequate. It is modern and clean."

"攜程付過款。到店前台以為我沒付款讓我刷卡，我以為是收按金，就tap然後輸密碼。發現金額太大，提了一嘴，這是按金嗎，我房費付過了哦。前台才發現重複扣了，又給我撤銷扣款。 到這裏還算正常。 然後騷操作來了，半夜2點給我又扣了一次，無卡交易，不過我鎖卡了沒扣成功。 最後酒店解釋是實習生操作失誤。就看你信不信吧。還説下次來給我打折。亞洲遊客能來幾次呢。這操作很難評。 既然知道我付過了，為什麼要記下我卡號。問過銀行，沒可能tap一下就知道所有卡號訊息，衹能是酒店自己看卡片記的。 不想掏卡想用現金的，也別想了，我去交40歐城市税的時候，前台説了cashless。"

"Great locations, super clean rooms and most impressed with the bathroom, they even have a pillow menu which you can choose your type and the scent! Ahmed is super friendly, helped us with restaurants recommendations and the team is also always available to help. The breakfast was also fantastic with a great view. The only thing is the WiFi connection which is not very stable and fast. I would highly recommend this hotel to whoever traveling in Rome."

"Dit was mijn eerste keer in Rome en ik checkte in bij dit hotel met een gevoel van avontuur en ontdekkingsdrang. Alles was fantastisch; van het hotelpersoneel tot de lokale bevolking die ik ontmoette, ieders warmte en attentheid maakte een blijvende indruk. Ik was vooral ontroerd door de oudere medewerker die me bij aankomst naar mijn kamer bracht en de faciliteiten uitlegde. Het was jammer dat ik hem niet meer zag toen ik uitcheckte, zodat ik hem niet goed kon bedanken."

"Location is excellent as it allows traveler to go from the central railway station to the hotel by a walk (5 mins) and avoid queuing for taxi that in Rome are notoriously rare and scam tourist and Italians alike. Downside is that at night (I'd suggest avoiding walking around past 10pm) the area is unsafe due to the large numbers of homeless people wandering around. Hotel itself was great, polite and helpful staff, beautiful setting (in particular the dining/breakfast area) and nice rooms, quite spacious by Rome standard. Breakfast was good, specially if you prefer a sweet breakfast (excellent cakes!) but somewhat lacking of savory options."

"We were so happy with everything that the hotel was about. Most importantly, such a warm positive vibe and energy from the hotel staff, restaurant, food and artworks, totally worth the stay! Reasonably priced, a prime location to every important part of central Rome, The restaurant Donna e Bistrot deserves a Michelin star, because the breakfast is so good, with the options they provide, quality of the food and pastries are impeccable! We had a wonderful tasting menu dinner, with wine pairing, and we thought it was better than a couple of other Michelin star restaurants in Rome that we visited. Restaurant personnel were so warm hearted and friendly, as are everyone else! Can’t praise highly enough. Must come back!!! Nicollo, Sara, Alessandro, and all others are the best people in hospitality!"

"The Bathtube was chipped, with big rust stains con the marble. The bathroon door hits the bidet every time you open it. The breakfast was very rich but with no meat, because “they’re vegetarians”. When you go to a five stars hotel tou exepct something different. At the check in they even ask for a credit card or a 50 euro deposit in case you finish off their minibar. I was really not pleased."

"Responsabile del personale molto gentile, ci ha fatto un upgrade della camera in quanto inferiore alla aspettative, grazie ancora!!!"

"與家人一起去羅馬玩，選擇了這家酒店，酒店體量不大，但很有設計感，藝術氣息很濃，前台很熱情，在辦理入住時會問你要不要喝香檳。房間有點小，但床很舒服，好眠。早餐是點餐制，顏值在線，味道也很好，出去到大部分景點都可以步行15-20分鐘抵達。很慶幸沒選錯。"