Hotels in Malakka

"Swiss Garden Hotel is gunstig gelegen in een winkelcentrum en ongeveer 10-15 minuten lopen naar de populaire Jonker Street, maar als u zin ​​heeft in wat dichterbij gelegen streetfood en restaurants, dan is het slechts 3-4 minuten lopen. Het hotel is schoon, maar biedt geen roomservice als u midden in de nacht honger hebt. Voorzieningen zijn goed aanwezig. Nadeel was dat de warme douche enige tijd nodig had voordat deze warm genoeg was om te douchen. Anders is de algehele ervaring goed. Gratis parkeren is alleen mogelijk bij L7/8, anders kost Valet RM30 of buiten parkeren RM 15/dag."

"Overall, my stay was quite disappointing due to multiple issues with the facilities and management, although there are a few positive aspects worth mentioning. 1. The toilet flushing system is very weak and unable to properly flush waste. There is also no exhaust fan, causing unpleasant odors to linger after use. 2. The shower area lacks proper shelving for toiletries, which is inconvenient, especially for female guests. Although the space is not small, the towel rack is installed above the toilet, which is both unhygienic and impractical. 3. The unit is advertised as a two-bedroom space that can accommodate up to five people, which reasonably creates the expectation of having two bathrooms. However, the upstairs bathroom is locked and used as a storage room. This becomes highly inconvenient, as guests have to wait excessively long to use a single bathroom. 4. The doorbell issue that was reported earlier was never resolved. 5. The air conditioner remote control was initially not working, but a replacement was only provided later at night. 6. Only two out of four elevators were functioning. During checkout time, it became extremely difficult to get an elevator. Once inside, it stopped at almost every floor due to high demand. It took my family and me nearly an hour just to get from the 22nd floor to the car park. There was also no proper ventilation or air conditioning inside the elevator, which made the situation very uncomfortable and almost suffocating. 7. There is only a mirror in the bathroom, which makes it very inconvenient for guests (especially women) to get ready or do makeup. On a positive note, the overall room cleanliness was acceptable, although the towels could be improved. The interior design is visually appealing at first glance. However, the layout is not practical. Watching TV from the sofa is uncomfortable as it is positioned at an awkward angle. To face the TV directly, everyone has to sit in a row on the stairs, which is quite inconvenient. Overall, while the design may initially attract guests, the functionality and basic comfort fall short of expectations."

"Hotellocatie is goed. Ontbijt was zo zo. Niet veel keus. Lepel die ik kreeg van personeel was niet schoon. Personeel kon geen service bieden aan drukke gasten. Eten wordt niet bijgevuld. Geen glazen om drankjes in te nemen. We zullen de volgende keer geen ontbijtservice nemen. De kamer is echter groot (we namen een primer deluxe suite) en mooi uitzicht op zee. Zal er weer naartoe gaan. Hotelmanagement moet overwegen om de drukte tijdens het ontbijt te beheren met extra ingehuurd personeel en een andere ruimte voor borsten te openen in plaats van een lange wachtrij voor gasten."

"The hotel’s location is absolutely excellent—right in the heart of Jonker Walk. Everything is just steps away, whether you want to explore the night market, enjoy local food, or grab a casual drink in the evening. It’s incredibly convenient and perfect for a lively yet effortless stay. One of the best parts is that room service is available until 10:30 PM, so even if you don’t feel like heading out, you can still enjoy a delicious meal comfortably in your room. The breakfast spread is impressive and truly delicious. There is a wide variety of options, including Nyonya cuisine, Western dishes, porridge, Malay noodles, pasta, croissants, and fresh fruits—something for every taste. The hotel’s design reflects a beautiful Baba-Nyonya style, creating a charming and relaxing holiday atmosphere. There is also a small rooftop water play area where kids can splash around and have lots of fun, which adds a lovely family-friendly touch to the stay. Overall, the experience was exceptional—truly a perfect stay from start to finish!"

"Booked a room with 2 king beds for a 2 night stay w my family. Pros : 1. Spacious room size 2. Comfy beds 3. Beautiful view (we could see the entire city and our window was facing towards sea) 4. Free Parking 5. 10-15 mins walking distance to the River Cruise 6. No problems with lifts. Just some additional notes for travellers : (If) you don’t want room service to clean your rooms bc you don’t mind reusing your towels, you will not be able to receive the complimentary water bottles. For families with cars, (if) you need to travel back and forth between the hotel and outside, you will always need to stop by the lobby counter to validate your carpark ticket in order to get free parking and it’s only valid for 15 minutes (more than enough time)."

"The check-in process necessitates roadside parking prior to accessing the designated car park, which can lead to traffic congestion. The hotel's car park, located on levels 7 and 8, involves a rather arduous ascent. The premises comprise four blocks; two are residential, and two are hotel accommodations managed by separate entities. The room itself is spacious, featuring two beds, and is maintained to a clean and tidy standard. While there are four lifts, their operation is slow, and a transfer is required to reach the car park. Breakfast, a makeshift buffet of local, low-quality food, was provided; however, during my three-day stay, I opted for it only once as it was largely unexceptional."

"Mijn recente verblijf in dit hotel was over het algemeen acceptabel, hoewel het gezien de prijs niet echt opviel. De kamer zelf was erg ruim en prijzenswaardig schoon. Hij voelde echter wel wat gedateerd aan, wat de algehele ervaring enigszins deed afnemen. Wat betreft de service was het personeel altijd vriendelijk en professioneel, wat zorgde voor een soepel en efficiënt proces, zowel bij het in- als uitchecken. De locatie van het hotel is niet slecht, met een breed scala aan eetgelegenheden in de buurt, met name uitstekende Chinese opties. Voor wie de omgeving wil verkennen, is de avondmarkt Jonker Walk goed bereikbaar, hoewel het ongeveer 25 minuten lopen is. Kortom, een prima optie als je ruimte en locatie belangrijk vindt, maar wees voorbereid op een wat oudere uitstraling."

"Location nice nearby restaurant and bar 🍸, Cleanliness good enough and Price affordable, enjoyed our stay, but the soundproofing wasn't great. We could hear a lot of outside noise."

"Het hotelontwerp is heel bijzonder. Ik heb een heerlijke dag met mijn moeder in Malakka doorgebracht. De service is ook erg goed. De kamer is schoon. Het is ook een door Michelin aanbevolen hotel. Het is echt fantastisch."

"Allereerst wil ik zeggen dat de welkomst drankjes echt bijzonder en lekker zijn. Als ik me niet vergis, was het ginger ale. Het personeel is allemaal vriendelijk en gastvrij, behalve de bewakers en piccolo die bleven vragen of we aan het uitchecken waren. Dit werd me diezelfde dag een paar keer gevraagd en het begon behoorlijk irritant te worden. De kamer was ruim, schoon en zeer comfortabel. Het zwembad was mooi en schoon, maar ik heb er helaas niet van kunnen genieten vanwege mijn drukke schema. De parkeergelegenheid voor gasten moet worden verbeterd, want die was erg beperkt."