Hotels met bar in Abuta District

"The housekeeping service is not professional, they placed our pyjamas and personal items originally in bed next to our suitcase wheels (and other not clean area) while they changed bed sheets for us. Then we asked for laundry service of those items, the next day they returned the items to us, and half of them were still wet. We were quite frustrated by this . Also the locker room arrangement system was not updated effectively: My room number was updated for upgrade and obviously my assigned ski locker was not tied to the updated room #, then one night, i found my ski locker was emptied out! (because they thought i had checked out, based on the old incorrect room number). Luckily their staffs kept my stuffs and i found them back... Other than that, we are satisfied with the facility/ reception staff service/ location. We are especially satisfied w the staff - Harry for his servicem"

"Possibly the best hotel we’ve stayed in Japan. Everything was perfect and attention to detail was paid by the staff everytime. Just remember to contact the hotel in advance if you require transfer from JR Toya to the hotel. There were plenty of games to play at the hotel and the view of the lake was amazing. The lounge area has a bar for those who are into alcohol. The room was spacious and super comfortable with high quality amenities provided. The private bath was also superb. There’s a coffee grinder and drip coffee maker which was an interesting experience. Breakfast and dinner were also very delicious with top notch ingredients. Highly recommended!"

"Overall a great stay. The biggest advantage is the convenience. It is truly ski in ski out, which makes it very easy to access the slopes without needing to travel anywhere. The slopes here are also very beginner friendly. They are not too steep, which makes it a comfortable place to learn or practice skiing. I also took a 2 hour private ski lesson arranged through the hotel. Our instructor, Yuki, was very friendly, patient, and encouraging, which made the learning experience enjoyable. The only downside was the food. Both the dinner and breakfast buffet had quite limited variety, and the taste was just average. Considering the price we paid, the food did not feel very worth it. Overall, it is still a good place to stay if you want convenience and easy access to beginner friendly slopes. Just do not expect too much from the buffet."

"Rusutsu Resort is an excellent choice for families, especially those traveling with children. The resort offers a wide variety of facilities all in one place, making it very convenient and stress-free for family trips. There are indoor and outdoor activities, play areas, ski facilities, and entertainment options suitable for both kids and adults, so everyone can find something to enjoy. One of the biggest advantages is the location. The resort is very close to a convenience store,which is extremely helpful for families — whether you need snacks, drinks, daily essentials, or quick meals, everything is within easy reach. There are also many restaurants inside the resort, offering different types of cuisine. However, it’s important to note that several popular restaurants require advance reservations, especially during peak seasons. Planning ahead is highly recommended to avoid long waits or limited dining options. Overall, Rusutsu Resort is very family-friendly, well-organized, and convenient. With its wide range of facilities, nearby convenience store, and diverse dining choices, it’s a great destination for a comfortable and enjoyable family holiday — just remember to book restaurants early."

"The service here is truly next level—warm, attentive, and consistently thoughtful throughout our stay. One absolute highlight was the 8-course dinner set. I highly recommend it to anyone staying here; if you visit even once, the 8-course experience is a must. Since there isn’t much around the area, choosing the hotel dinner is definitely the best option—and it’s worth it. The hotel itself is incredibly chill and relaxing, perfect for unwinding. They also provide a shuttle bus to nearby attractions, which makes getting around easy despite the quiet location. The views are beautiful, especially overlooking the surrounding nature, and every detail reflects top-notch service and genuine hospitality. Overall, a peaceful retreat with outstanding food, stunning views, and exceptional service. Highly recommended for anyone looking to relax and be well taken care of."

"Stayed at Hilton Niseko Village recently and overall had a pleasant experience. The biggest highlight is definitely the ski-in ski-out access, which makes it extremely convenient for anyone coming to Niseko for snowboarding or skiing. You can go straight from the hotel to the slopes without needing transportation. The location is great, surrounded by beautiful snow scenery and close to the ski lifts. The service was also good — staff were friendly and helpful throughout the stay. However, a couple of things could be improved. The hotel does not provide a microwave, which can be inconvenient if you want to heat up takeaway food. Also, there is no coin laundry service, which might be troublesome for longer stays, especially after days of snow activities. Overall, it’s a comfortable stay with a great location for skiing, but adding basic facilities like a microwave and coin laundry would make the experience even better."

"Our snowy season stay at Muwa Niseko was perfect. The immaculate two-bedroom suite was a luxurious retreat, and the delicious breakfasts were a daily highlight. What made our trip truly exceptional, however, was the staff—particularly Dylan. His attentive, personalized service was outstanding. He offered fantastic local tips and anticipated our every need, making us feel incredibly welcome. His efforts turned a great holiday into an unforgettable one. We can't recommend Muwa Niseko highly enough and will definitely be back."

"The hotel is really really old. If you like nostalgia kinda vibe, this is it, it feels like it has not been renovated since opening 😅 room is spacious enough for 2 person. The only thing good about this hotel is the view. It's just too pretty sitting my the window looking at the beautiful lake toya especially during sunset time. Breakfast is just alright, nothing fancy but good enough for a simple breakfast."

"The Windsor Hotel at Toya may boast its status as a premier 5-star luxury destination and its historic role as host of the 2008 G8 Hokkaido Toyako Summit, but our recent stay fell far short of expectations. Despite the grandeur of the location and its breathtaking views, the service quality was surprisingly poor for a hotel of this caliber. English communication was inconsistent and below the standard expected at an international luxury property. Housekeeping was careless—leaving a used cleaning towel on the bed after daily room service, which is simply unacceptable. When I drove to the main entrance to pick up my family, I was abruptly asked to leave immediately, even though only a few cars were present. This lack of hospitality was jarring. Additionally, being charged for extra bottled water—something even 3-star hotels offer complimentary—felt petty and out of touch with luxury norms. The most troubling experience came during checkout. Two of our international credit cards failed to process, and although we successfully paid with a third, the staff’s attitude was unprofessional. We were met with a sour expression and the word “FINALLY” once the transaction went through—an unacceptable remark that left a lasting negative impression. While the hotel’s setting is undeniably beautiful, the overall service and treatment we received did not reflect the standards of a true 5-star experience. I hope the management takes these concerns seriously and works to improve both staff training and guest relations."

"Been to Niseko for skiing for 3 years. This is honestly the best price-to-value hotel. You get every essential things, location, ski-in-ki-out, and onsen."