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Geplaats op13 dec 2025
Juju_Juju
Our snowy season stay at Muwa Niseko was perfect. The immaculate two-bedroom suite was a luxurious retreat, and the delicious breakfasts were a daily highlight. What made our trip truly exceptional, however, was the staff—particularly Dylan. His attentive, personalized service was outstanding. He offered fantastic local tips and anticipated our every need, making us feel incredibly welcome. His efforts turned a great holiday into an unforgettable one. We can't recommend Muwa Niseko highly enough and will definitely be back.
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Prijs per nacht vanaf:PHP 12.806
Geplaats op29 aug 2025
Catplant
Wonderful boutique hotel with fresh, modern rooms. The building is very fashionable, the service is outstanding (Extra coffee pods? Shuttle to the supermarket? Daytime/evening recommendations? All covered!). Both the public and private onsens are clean and well equipped, including towels, facial serums and body lotion too.
This might be the nicest hotel in town in every single way - with the kindest and most cheerful staff.
I can only speak highly of the week we have spent here!
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Prijs per nacht vanaf:PHP 10.885
Geplaats op18 jan 2026
Gastgebruiker
Location: remote (literally nothing around that you can walk to); recommend rental car
Parking: limited covered parking, cannot reserve in advance
Service: enthusiastic staff, some are too new
Rooms: spacious, modern and well-designed
Food: excellent
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Prijs per nacht vanaf:PHP 10.810
Geplaats op6 okt 2025
Travel maker 13
It’s a destination resort you should really plan for it however from the moment you have met the driver from Setsu at the Kutchan station and everything is beyond your expectations and impeccable service.
Love the private Onsen experience yet the public Onsen is also not so busy at this time.
However I will definitely go visit and stay again during the winter time.
Two three four or more thumbs up 👍
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Prijs per nacht vanaf:PHP 11.382
Geplaats op31 aug 2025
Gastgebruiker
The Windsor Hotel at Toya may boast its status as a premier 5-star luxury destination and its historic role as host of the 2008 G8 Hokkaido Toyako Summit, but our recent stay fell far short of expectations.
Despite the grandeur of the location and its breathtaking views, the service quality was surprisingly poor for a hotel of this caliber. English communication was inconsistent and below the standard expected at an international luxury property. Housekeeping was careless—leaving a used cleaning towel on the bed after daily room service, which is simply unacceptable.
When I drove to the main entrance to pick up my family, I was abruptly asked to leave immediately, even though only a few cars were present. This lack of hospitality was jarring. Additionally, being charged for extra bottled water—something even 3-star hotels offer complimentary—felt petty and out of touch with luxury norms.
The most troubling experience came during checkout. Two of our international credit cards failed to process, and although we successfully paid with a third, the staff’s attitude was unprofessional. We were met with a sour expression and the word “FINALLY” once the transaction went through—an unacceptable remark that left a lasting negative impression.
While the hotel’s setting is undeniably beautiful, the overall service and treatment we received did not reflect the standards of a true 5-star experience. I hope the management takes these concerns seriously and works to improve both staff training and guest relations.
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Prijs per nacht vanaf:PHP 12.112
Geplaats op5 jan 2026
Guest User
From the moment we pulled up to The Green Leaf, we felt incredibly welcome. The level of service here is personal and sincere; I was so impressed that the staff took the time to remember my name. It creates such a 'homey' and inviting atmosphere that is hard to find elsewhere. If you want a stay where you feel like a valued guest rather than just a room number, this is the place to be!
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Prijs per nacht vanaf:PHP 6.098
Geplaats op3 jan 2026
thisisart
The service here is truly next level—warm, attentive, and consistently thoughtful throughout our stay. One absolute highlight was the 8-course dinner set. I highly recommend it to anyone staying here; if you visit even once, the 8-course experience is a must. Since there isn’t much around the area, choosing the hotel dinner is definitely the best option—and it’s worth it.
The hotel itself is incredibly chill and relaxing, perfect for unwinding. They also provide a shuttle bus to nearby attractions, which makes getting around easy despite the quiet location. The views are beautiful, especially overlooking the surrounding nature, and every detail reflects top-notch service and genuine hospitality.
Overall, a peaceful retreat with outstanding food, stunning views, and exceptional service. Highly recommended for anyone looking to relax and be well taken care of.
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Prijs per nacht vanaf:PHP 12.347
Geplaats op31 jan 2026
Ace.A
Location is good for snowboarding in Annupuri Ski resort. The hot spring or Onsen is also great! The staff member are really helpful and kind.
However the room had a bad Oder, when we requested to change rooms, we found all rooms has bad Oder…. Which is troubling…
All the faculties except onsen needs payment. NOT FREE.
The food is okay… not recommended if you don’t eat Pork. Most of the dishes are cold or room temperatureat best. The tea is amazing tho.
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Prijs per nacht vanaf:PHP 6.801
Geplaats op3 feb 2024
Anonieme gebruiker
Groot, schoon en comfortabel om van te genieten
Er zijn vijf bedden in de driepersoonskamer, maar er is maar één toilet. Je moet op en neer rennen, wat een beetje lastig is.
Je moet een kleine trein nemen van het hoofdgebouw naar Westin (6.00 tot 23.00 uur). Er zijn hier niet veel restaurants, de meeste bevinden zich in het hoofdgebouw. Er zijn nog steeds tekortkomingen in het leven hier, maar de kamer is absoluut supergroot, en Snow Land bevindt zich in het gebouw. Neem een bad op de t****e verdieping. Beneden is een kantine waar u drankjes en speciaalproducten kunt kopen.
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Prijs per nacht vanaf:PHP 7.176
Geplaats op29 dec 2025
jayvern
The hotel is really really old. If you like nostalgia kinda vibe, this is it, it feels like it has not been renovated since opening 😅 room is spacious enough for 2 person. The only thing good about this hotel is the view. It's just too pretty sitting my the window looking at the beautiful lake toya especially during sunset time. Breakfast is just alright, nothing fancy but good enough for a simple breakfast.
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Prijs per nacht vanaf:PHP 5.845