Shabby and rundown hotel, simple breakfast with muffin as the main course. Additionally, the sound proofing in the rooms we're extremely poor as we could hear the sounds of our neighbours resulting in bad sleep. On the other hand rhe location was great as it was next to the highway and the enormous mall with attractions rhat will keep you entertained for days.
Hotel in de buurt van Wall Street/Financial District,New York3.6% van de bezoekers kozen dit gebied
GGastgebruiker2025.04.17
We kwamen iets eerder aan dan 16 u en we konden al in onze kamer. De ligging is goed bereikbaar en metro halte is dichtbij. Wat verder verwijderd van mid town Manhattan. Leuke winkels en restaurants de omgeving. Grote televisie met toegang tot Netflix. Kamer is niet groot en koffers kun je niet kwijt. Ook was het vrij gehorig en woei de wind
hard om het gebouw heen. We hadden een kamer op een lage verdieping dus uitzicht was op een gebouw aan de overkant.
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Hotel in de buurt van Times Square,New York34.5% van de bezoekers kozen dit gebied
GGastgebruiker2025.06.22
We hebben een fantastisch verblijf gehad in het Motto Hotel. De locatie was fantastisch, op een steenworp afstand van Times Square! De kamer was schoon en had alles wat je nodig had. Het personeel was erg vriendelijk - al met al een zeer goede ervaring.
De locatie van het hotel was geweldig. Het hotel voelt oud en achterhaald aan, er is een renovatie gaande die een beetje vervelend is omdat ze een van de twee extreem trage liften nemen. Toen ik aan het inchecken was, was het een beetje lastig omdat ze om een creditcard vroegen voor de aanbetaling, ik gebruik geen creditcard en omdat ze een ”cashless” hotel zijn, duurde het inchecken langer omdat ze contact moesten opnemen met de manager om haar te overtuigen om wat contant geld als borg te accepteren. Het was erg vervelend omdat ik moe was en ik alleen maar mijn kamer wilde. Anders dan dat, was het hotel oké.
Hotel in de buurt van Times Square,New York34.5% van de bezoekers kozen dit gebied
เเล็กวา2024.04.10
Het hotel ligt in de buurt van Times Square. Er zijn veel mensen en het is gemakkelijk om te reizen, maar je moet je bagage achterlaten voor 3 dollar per tas. Er is een bagageopslagsysteem dat gebruik maakt van een stockcar-systeem. De kamer is ' niet groot, waarschijnlijk omdat het in een duur gebied ligt.
Hotel in de buurt van Times Square,New York34.5% van de bezoekers kozen dit gebied
SSJ 1N52025.07.21
Ik had gemengde gevoelens over het hotel. Hoewel de locatie uitstekend is, was het geluidsniveau onacceptabel vanwege de ligging aan een belangrijk kruispunt. Ik had moeite om goed te slapen, omdat ik regelmatig werd gestoord door het constante geluid van ambulances en autoalarmen van de New Yorkse politie.
Hoewel het hotel over het algemeen schoon is, is het onmiskenbaar een oud pand – laten we het ”erfgoed” of ”historisch” noemen. De kamer was ruim, wat positief is voor hotelnormen in New York.
Ik heb de service slechts ”1 ster” gegeven omdat mijn interacties met het personeel constant teleurstellend waren – van inchecken tot uitchecken en zelfs met de bagageopslag. Het was duidelijk dat het personeel een ”gewoon mijn werk”-mentaliteit had in plaats van enige toewijding aan uitmuntendheid of enthousiasme te tonen om een positieve ervaring te bieden.
Toen ik probeerde bagageopslag te regelen voordat ik naar Boston vertrok, was het personeel aan de balie onverbiddelijk en bleef volhouden dat ze me niet konden helpen, zelfs niet met betaling. Ik begreep hun zorgen over de beperkte ruimte, maar ik was gefrustreerd door het feit dat ze geen alternatieve oplossingen voorstelden of aanboden.
Ik ben echter blij te kunnen zeggen dat ik bij terugkomst uit Boston opgelucht was dat ik ervoor had gekozen om de rest van mijn reis naar New York bij Staypineapple door te brengen!
Gezien de hoge mate van concurrentie in hotelservices, waardeer ik het dat de servicenormen van Staypineapple het tegenovergestelde waren van die van THE NEW YORKER.
Unfortunately I wasnt able to stay there due to tiredness and wasn't able to drive over to the location however I am looking forward to stay there the next time
Hotel in de buurt van Times Square,New York34.5% van de bezoekers kozen dit gebied
GGastgebruiker2025.02.16
Het hotel is gunstig gelegen, op slechts 5 minuten lopen van Pennsylvania Station en op 10 minuten lopen van Times Square. Wat mij het meest verbaasde, was dat er een magnetron op de kamer was. Voor onze Chinese magen was het heel attent dat we wat heet water konden overgieten of iets konden opwarmen! De serveerster komt elke dag de kamer schoonmaken. De service is erg goed! Elke middag serveren we in de lobby ijslimonade en 's ochtends is er gratis koffie!
Zeer goed
72 beoordelingen
8,6/10
Prijs vanaf
CAD 192
per nacht
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8.9/10
Very Good
Nice and beautiful hotel. But there was no bellboy or luggage service. It’s not easy to take especially a lot luggage by our self
The hotel is in a very good location. Alexandra was so nice that she gave us a complimentary breakfast and accommodated us even before our check in time. It was a good experience. Although breakfast has a lack of food variety, it was good.
Stay here for a week, nice location near the Wall Street and around 6 minutes walk to metro I like that water bottles are available all the time, can get enough hydrated day and night
Managed to arrive early and allowed early check-in at 1pm plus instead of 4pm. The caucasian woman stationed at the check-in counter was not the most friendly person. I passed her my credit card and was waiting for her to instruct me to sign for receipt. After a long pause, i realized i have to do something with the machine, and asked her where do i click for the machine. She did not respond kindly. I understand not every American has travelled widely and tends to provide poorer quality services as compared internationally. Hereby pointing this out, as a matter of fact, the hotel need to understand not every country use the same brand of credit card machine/POS as the Americans. The hotel staff should not expect foreign guests to know how the machine or hotel works. Also, there is no instruction on the machine ‘Please sign here’. The staff should at least provide a verbal instruction for signature on the machine. If the staff cannot be bothered with providing verbal instructions, please paste a visual aid on the machine at the minimum. Thankfully, the asian guy during check out was much friendlier and tried to start a conversation, but i was having a cold so i tried to minimise interaction. The interiors were old fashioned like in 90s. Fortunately, the room was clean and lit with multiple lamps around the room. As with most reviews, I was charged twice on my credit card on first day and last day each. Asking for a refund through my card service now as unauthorised charge was made on the last day and it wasn’t even on the receipt/expense report. I would gladly just pay for everything on my Day one, instead of going through such trouble. No receipt for deposit or cancellation, unlike other hotels i have been to. Service and amenities are average. No slippers available in the room. Locker for valuables provided. Own coffee machine provided in-room, but don’t set high expectations as it’s not Nespresso. There is no in-room dining menu for reference, even if i want to get. 30$USD destination fee per night is compulsory but exchangeable for 2hr bike rental in central park for two pax or food in the hotel. It feels like the hotel wants to charge you extra but don’t want to provide the service paid. I didn’t bother to purchase food from hotel as the reviews were average. Recommend to visit Los Tacos No. 1 & Broad Nosh Bagels a few blocks away for breakfast and lunch. The best point and only positive point is the hotel location. Just behind MoMA and near proximity landmarks such as Rockefeller Centre, and two streets away from 5th Avenue and Central Park. Only stayed here for convenience as a friend was also staying in the same hotel for business needs.
This hotel is immaculate and absolutely everybody is above and beyond pleasant. Though not directly affiliated with the hotel, Inexpensive, super clean and very easily accessible parking is a two minute walk away at 25 Kent St. We paid $64 for 2 1/2 days of parking. The room was incredible. Exposed brick walls with super high ceilings, the bathroom had a huge tub and a wonderful shower. Pro tip: if traveling with someone that you do not want to see you naked, understand that it is not a one-way mirror over the bar and you absolutely CAN see into the shower While someone is showering. Luckily I was with my daughter, so this was not a real issue. The restaurant within the hotel and the Ramen place directly next-door are both wonderful. I did not make it to the rooftop bar this time but since I absolutely will stay at this hotel every time I come to visit I will check it out next time! The room was extremely quiet, temperature was easy to control. Now, a little too much honesty, I am an extremely “sensitive” person, and resting and hearing so much from the second I stepped into this hotel. I was never scared, as I definitely don’t typically get scared, but I had numerous very genuine and very obvious things happen while I say that this hotel, such as seeing things walk across the hall in both my room and the hallway, in the main lobby bathroom someone walked into the bathroom and into the stall next to me, but never left, and when I looked, there was no one there,and I was in the shower. I could hear several men talking to each other as if they were right next to me. I was definitely not hearing people from another room. I also heard the door to the stair well open, which is right next to our room and I was right next to the door so when I looked, there was nobody there and I pulled it shut again. Just out of curiosity, as to what was there prior to the hotel, on the way home my daughter looked up the history to the hotel. Let’s just say it was very enlightening as to why i was experiencing so much activity in this hotel, especially on the third floor next to what I will assume would have been a fire escape at some point. It also may explain why the first thing that went through my mind when I opened the front door of the hotel and turned to my daughter and said “I’m surprised the hotel gets away with door opening inward. It goes against fire code. Anyway, You can look up the history yourself and understand all that I have said. :-)  either way, a spectacular hotel at a decent price and a very safe and beautiful part of the city. I will definitely stay here again!
Omgosh ... hotel was really nice! Breakfast was excellent and it lasted til 11a, which is pretty awesome for those that like to sleep late. So many options (hot, cold and dry). They offer bacon, sausage, scrambled/cold boiled eggs and breakfast potatoes. Whole fruit (apples and bananas), sliced fruit (melons and pineapples). Cold and hot cereal (oatmeal). Yogurt and granola. You can make your own waffles or pancakes (such a cool machine). Make your own toast and/or select from many pastries or muffins available. So many options! You can even place an order vs. eating from the buffet. They also allow carry-out and to-go boxes. Drink options at the buffet include: coffee, O.J. and apple juice. PLEASE NOTE: There's a separate fee for breakfast if not selected when booking. Having said this, the hotel does not have microwaves in the room, just a fridge. There are microwaves located on each floor though (along w/ vending machines -both are in same location). Our room was spotless and absolutely spacious (no deviation from website)! We arrived way beyond check-in and did call once we knew we'd arrive later than expected. Spoke with front desk staff who assured everything would be OK, only to arrive and find that our room (which was already paid in full) had been given away. The hotel was only able to provide us a King and a rollaway bed. Of course we were disappointed, but the next morning the hotel Mgr. made everything right. Having said that, the rollaway bed is THE HARDEST THING EVER. We bring our own everything (e.g. bedding, cleaning supplies, etc.) so we were able to make it work and make it comfortable. So much so, we'd chosen to not to be moved to the room we'd originally booked. It rained our entire stay which is what caused us to arrive late in the first place (that's a whole 'notha story). Anyway, the hotel had a few small trash bins about the lobby catching leaks here and there, but that didn't stop anything. I barely even noticed. Had I not been recording how beautiful the hotel was inside, I would've never noticed. Parking is $30/day, it's NYC what do you expect? 🤭 There's also parking on the street if you can get spot. Careful though, NYC parking signs can cause confusion for those not familiar with the City's play on words. All in all, this was great stay for us and I'd certainly stay again. Oh, I forgot to mention -I did! Yes, I extended our stay another night because the hotel and location was exceptional! p.s. they also offer a seated bar area. Overall: 10/10✨️
We stayed here as a family and had a very comfortable stay. The room was clean, the beds were comfortable, and everything felt well taken care of. Great value for the price and easy for family travel.”
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