Hotels met breakfast in North Yorkshire, United Kingdom

A small villa, the room is clean and tidy, very warm and quiet, the service is very good and warm, we live on the 3rd floor, there is no elevator, the suitcase is the store to help get the room, parking is also convenient. The environment of Zhou is good, and it is convenient to travel. It takes 20 minutes to walk along the river to see the tourist attractions in the downtown area. Only breakfast is very expensive. Two nights a day is a pleasant experience.

We booked two lovely ”King” rooms - very clean and comfortable, in superb settings. The hotel is very conveniently located to allow a short walk into the town. We stayed for two nights, and there were busy weddings on both days - but there was minimal noise, and the wedding guests added to the lovely atmosphere. The hotel appeared to be almost fully booked for both days, so finding that only ONE lift was working was less than helpful (we were told that the other lift had been out of action ”for some time”, due to the hotel ”awaiting spare parts”?) Annoyingly, the one working lift only went up to the 4th floor, so to reach our room on the 5th floor we had to hump our suitcases up the stairs - minor inconvenience, but unexpected from such a prestigious hotel. Our biggest gripe was (a.) the lack of available parking spaces (one car park had a huge marquee erected on it for a function) and (b.) being told when checking in that there was a parking charge of £18 per night - even though there was no mention on the website or on the booking details. It felt rather ”cheap and petty” for a hotel to have to stoop to fleecing their guests for parking fees to park at their hotel! We estimated that there were around 150 cars - so guests with cars are subsiding the hotel by over £2500 per night. All-in-all, a thoroughly enjoyable stay in a lovely hotel set in lovely surroundings - we would definitely stay there again.

Yes the room was dated, and yes the room was hot. However the room was clean, comfortable and a fan was provided to help circulate the warm air. The windows have restricted openings most likely due to H&S but with the fan it was enough to move the warm air out and allow cooler air in. Check up was chaotic but the lady apologized and explained they had a member of the staff off sick. She worked her way through everyone as quickly as she could giving everyone the same warm welcome. Breakfast was enjoyable and the spa area was a delight offering everything you need. After checking out I realized I left my sunglasses in the room. The cleaning team were so helpful allowing me access to retrieve them and to double check I had everything

Pleasantly surprised after reading reviews but was so much better than I thought, as soon as I got there guy on reception friendly very helpful, sorted car parking for us straight away £6.00 for 3 days reserved so can come and go as pleased excellent value for money , other staff friendly approachable nothing is too much trouble , we were located on second floor room was clean bright bonus of having a bath, only thing I would say bed bases need upgrading as wood had collapsed on one side of ours, tea tray wasn’t topped up but asked guy at reception and the gave us a bag full so not an issue, breakfast was fresh and hot and great views to eat breakfast to, waitress was lovely and friendly, the bar area was clean and bright beer was nice and fresh and reasonably priced. Overall a pleasant stay and would return again mainly for the breakfast view, the staff and the location

Stayed here with my wife and our 2 grandchildren on 13th August for 1 night ,it was our first ever time staying at this hotel and although the location is excellent and from the first look of the hotel it looks amazing, the size,the architectural structure is stunning, the entrance is grand and once inside the lobby is huge with a big staircase in the middle. However after checking in at reception we took the lift to our room on the third floor, and for such a big hotel the lifts are way too small (supposed to fit up to 8 people, maybe 8 children but definitely not 8 adults). We had a family executive seaview room,fairly large sleeping area,1 double and 2 single beds and although the bathroom was modern, tiled from top to bottom, it had a bath with shower/tap combo instead of a walk-in shower area or cubicle, the room itself was very old fashioned and in need of an update, cracked and water marked ceiling and when I presumed the people in the room above ours were taking a shower the ceiling started leaking,dripping into the middle of the room wetting the carpet, we reported this one of the reception staff who just said they would visit the people in the room and see what was causing the leak ”probably using the shower with the curtain outside the bath” they said , we never heard anything back so it seemed like they didn't care. There is a nice large outside balcony seating area which would be nice to sit and have a drink over looking the beach and sea in the hot weather or on a warm night but on a night none of the outside lights worked so was very dark which was a shame. Breakfast options are very limited, sausage, bacon,eggs,beans ,fried tomatoes, toast and cereal . We didn't notice until the morning we left and I'm sort of glad we didn't but we found mice or rat droppings on the carpet,along the edges and in the corner of the room! Overall it's a shame as this hotel was probably amazing 30 - 40 years ago, needs a lot of updating to the rooms and just more general maintenance and TLC to to hotel could make it Grand again albeit very disappointed and will not be staying again unless it gets a complete renovation in the near future.

This hotel has great style! From the interior design to the cocktails, everything was excellent. Although breakfast isn't a buffet, there are plenty of options, very local and English. The hotel even has a basement that served as a shelter during WWII and has now been converted into a spa – very cool, definitely worth checking out. The hotel pantry also offers complimentary snacks, fruits, and drinks. It's truly good, and the location is fantastic. The record player and vinyl records in the room are a wonderful touch.

We absolutely loved this hotel. Inside and outside, its beautiful! The rooms were modern and clean and they provided a well stocked coffee bar. Location is also good, walking distance from the city centre. Would definitely recommend.

Lovely hotel with a lot of history in an excellent location - has the added bonus of a bus stop right outside with buses travelling directly into the city centre. The staff are very warm and welcoming and go out of their way to make your stay a great one. Will definitely return!

We liked the welcome by the concierge. Building is incredible. The first check-in was nice. The second check-in we were ignored walked past and Not greeted nicely when we got to our room. I wasn’t very happy with it a lot smaller more than I imagined from the pictures. Big beds though and firm. We had the executive twin. The carpets were fraid the units all worn and broken only two tinny water bottles. There was a fridge in the room but very noisy had to turn that off. wasn’t very clean in the shower. It had a connecting door in the room which I don’t like personally, I did ask the Hotel if there was another room available or if we could be upgraded, This took nearly an hour with long phone breaks to be shown to another room that was dated and had a really bad smell like mold.  I have stayed at other five star hotels and when you’re not happy they go above and beyond and didn’t feel like this Hotel did everything at all, it was overpriced. More like a 4 star in the rooms. It costs you £30 to go into the spa every time and we have to book this wasn’t keen on that either. The Service in the restaurant was great the food was loving the Ride restaurant and the Service in the spa was great with two members of staff. One looked me up and down and a bit off but There was a friendly man offering drinks and was really friendly and helpful. There were nice parts of the stay but felt the effort to change our room was poor. Won’t stay again because room was basic damaged, with the cost of the room, spa should be less.

The hotel is right by the city walls, and some rooms even offer views of them. The room was a bit small but very clean and tidy, and it even had a bathtub – perfect for a relaxing soak after exploring the old town. It's only a ten-minute walk to York Minster and The Shambles, and it's wonderfully peaceful to visit them in the mornings and evenings before the crowds arrive. The English breakfast was decent, and you can enjoy views of the old town from the dining area on the first floor.