It was ok. The location is great and that’s what you are paying for really. Right across from Windsor castle. The information says it’s been updated. It has not. The paper on our ceiling was coming down, the bath tub surround was molding, the shower head was not even a shower head but maybe circa 1969’s spout. There was some sort of grease or dirt on the tile below the sink. I wiped it up so the next person would not have to see it as clearly housekeeping did not. The water was hot though so there’s that. The linens were clean. It was good enough for a night I guess.
We had two nights at the Hotel for our wedding Anniversary and it was fantastic. The hotel is lovely, nicely decorated, clean and comfortable. The first night we had an evening meal in the restaurant which was delicious and good value. Breakfasts were also great. Many thanks to all the friendly staff that made our stay special. We would definitely recommend it and would be happy to return.
Kettle was full of dust. No soap or handwash provided and when requested was not supplied. also dead flies all around dining area windows and chairs. Our room above dining area with bay window was constantly noisey with doors opening & shutting and items moved in and out. Even at front door corridor door constantly noisey with door opening/shutting leading to other rooms with other people entering and exiting to downstairs facilities and reception. Dining staff were pleasant and breakfast was nice.
Vriendelijk personeel, comfortabel bed, goede kamerradiator, gratis WiFi en parkeergelegenheid, goede locatie en voorzieningen
Ik heb genoten van mijn overnachting.
Weinig negatieve punten-
Het schilderij aan de muur was versleten / viel eraf - heeft renovatie van de kamer nodig
TV-scherm was klein
Beetje luidruchtig vanwege drukke weg ernaast
Dus verbleven we hier met een groep op zaterdag. Bij aankomst zagen het hotel en de omgeving er prachtig uit. We werden begroet bij de receptie en kregen te horen dat een van onze kamers klaar was. Dat was prima, want we waren vroeg. Het was 5 minuten lopen naar het toilet, en de jongens raakten verdwaald. De kamers liggen op 10 tot 15 minuten lopen van de incheckbalie; het is alsof je door een ziekenhuisgang loopt om er te komen. De kamers zijn erg basic, nog steeds met trekkoordverlichting. Het waterpunt was ongeveer 3/4 minuten lopen van onze kamer en er was geen flessenwater op de kamer. Om 3.30 uur werden we wakker gemaakt door een medewerker die aanklopte en een briefje door onze deur plakte met de mededeling dat er vanaf 9.00 uur een stroomstoring zou zijn. We konden niet douchen, want het was pikdonker in de kamer en er kwam geen water uit de douche.
Een wat luchtiger noot: het ontbijt was heerlijk!
We belden het hotel om te controleren of er voldoende parkeerplaatsen waren voordat we een kamer reserveerden. De medewerker aan de telefoon was erg behulpzaam. De kamer was ruim, schoon en netjes en had alles wat we nodig hadden voor een kort verblijf. De receptie was vriendelijk en beleefd. Het ontbijt was goed, maar zou beter zijn als ze naast roerei en gestoomde champignons ook gebakken eieren en gebakken champignons als optie zouden aanbieden.
The Hotel was incredible good located, the Garden surrounding the Hotel was amazing. The breakfast was quite full and also the food was fresh.
The bar tender Silvester was amazingly kind, and he was really keen on preparing all cocktails. The receptionist Walmer was also so kind, we forgot the charger adapter and he gave us one! Also he was always prepared to solve any questions we had!! Our experience was much more of what we were expecting. I definitely recommend this Hotel, not only for the building but for all the staff!! Definitely my Number one come back 🇦🇷
This was a budget overnight stay, however, it was good value for the money.
Warm welcome at the reception and was helped to my room.
Single room ensuite shower and toilet, with good WiFi, TV, Telephone and coffee/tea facilities. Very clean and warm. Excellent shower.
Breakfast was with a good selection and choice, including 'full english', along with cereals and toast with jam. Smashing coffee machine added the extra star.
Zeer goed
108 beoordelingen
8,8/10
Prijs vanaf
MXN1.088
per nacht
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8.1/10
Very Good
GGuest UserHotel booking came with free breakfast. Staff were really friendly and helpful. Breakfast was buffet that included eggs, baked beans, toast machine, tea and coffee machine and juices, there was also a mini hun that had water and towels on hand. Next to the hotel ins the Atlantis restaurant that had amazing food and cocktails as well,
KKatherine MorganHotel really well situated for the motorway and for Newbury station.
The facilities are really good, and service received from the moment we arrived from the very friendly and helpful member of staff on reception.
Really lovely breakfast with a great choice of food. Will definitely be returning
EEmeraldSkiesA beautiful estate and so much to explore nearby. It's quite close to Windsor center and only a few min drive away from Windsor Castle. The layout of the hotel was a bit confusing at first because the main hotel reception is a little hidden, but easy enough to find after one or two attempts! The room is reasonably spacious for two and fairly clean. I only wish there was a fridge!
One of our curtains fell on the second day of our stay. We were out when it happened and found it fallen when we got back. We went to reception to let them know (this was around 1pm) and they said they'll send someone over to take a look. We waited in our room until 6pm, called reception again, and no one came. We went down to reception the next day to inquire again and were told that maintenance had left for the evening, but that they will be sent to our room straightaway the next morning. We went out the next morning, came back, and found the curtain completely removed!! No replacement. We asked reception if someone was going to come replace the curtain and they basically said they couldn't fix it at this point, and that they could change us to a twin bed room (we were originally in a double) that was much, much smaller. Not the kind of situation I would expect from a hotel that flaunts its customer service.
We also asked for room service on all three nights and not once were our bedsheets/duvet changed (we had an orange juice stain in the middle of our bed that was still there every day).
Overall the location is great and the hotel is super aesthetic, but we didn't like the fact we had to stay in a curtain-less room for 2 nights with no compensation or alternative (and had to chase them to even do something about the fallen curtain).
GGuest UserPros: Excellent location, right opposite the castle with a shopping street right outside the door.
Cons:
1) The room had a musty smell.
2) The cleanliness was terrible.
Service:
3) One staff member was very good, but the others we encountered later were not. They didn't even show us to our room. Our room was in an annex building, and they didn't explain that clearly, so we had to drag our luggage around looking for it for a long time. I was so close to losing my temper.
Overall, it's very old, not very clean, and not a premium experience.
GGuest UserAfter picking up our rental car at London Airport, we drove straight here to check in. There's parking available in the courtyard; you just need to register your license plate at the front desk and pay £5. All the rooms are on the ground floor. Breakfast was decent and perfectly sufficient before heading out for the day's activities.
RRajni MahzabinAdequate hotel for the price.
Mattress and pillow were slightly uncomfortable.
Due to the hotel being a wedding venue, I was kept up at night due to the wedding music from below.
NNaliyouxiaoyuBooked the family room and was incredibly satisfied! It was surprisingly spacious. I was traveling alone with three kids, and there was a big bed and a sofa bed that could sleep two. I was worried it wouldn't be enough for four people and had even asked the hotel to add an extra bed in advance, but it turned out to be more than enough space. It's also very close to the hotel, about a ten-minute drive, which was great.
SShuizhizuoyouThe hotel was great! The staff were warm and attentive, and the room was clean, hygienic, and comfortable. There's also a paid underground parking garage available. It's not far to walk to Windsor Castle from here. I'll definitely be back next time!
GGo MissPriddyIt was a nice comfortable room and stay. Cost effective with breakfast.
Systems were down so checking was delayed and held us up. Room was too far for my sister to walk as she suffered with a leg injury and found it difficult to walk to and from the room. Accessibility was not considered despite noting it on the booking so she couldn't have the desired shower room as expected. Could be because of the system issue. The room was spacious and nice, hall a little bland, hall carpet a little tarnished possibly due to footballers and co footfall as it's connected to the stadium so perfect for footballers and families at match time. Entrance clean and inviting. There are 2 floors ,no lift so this must be considered if you cannot walk far. Lobby and breakfast hall was clean, and buffet breakfast was nice. Staff were friendly. FYi- my uncle received complimentary benefits for the long check in issues and delays. My sister and I didn't although it would have been nice too, since we waited long also. Overall it was nice but and I would stay again.
GGuest UserThe hotel very close to slough market, also it is 5km from windsor market i went there on foot, if you enjoy natural views and rivers there are many places to enjoy, the rooms in the hotel are clean and they provide all that hotels should prived, but the should put good isolating window to keep the noise from the outside unheard, also they should lower the floor of the toilets to prevent the water pooring into the room at shower time. Despite the room of improvements i mentioned earlier i enjoyed my stay with them and i will visit them again.
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