There appeared to be a misunderstanding between the hotel and Trip.com as we booked the stay with breakfast stated as included but the hotel reception said they had not provided breakfast for a long time, since Covid19 started. They needed to sort this between themselves. However, the manager was gracious to refund us the cost of breakfast at a nearby cafe.
The location of the hotel was near to a number of bus stops for different directions.
The view from our room window was very poor, just an internal air well.
De hele weg 101, eindelijk niet in het motel te wonen, de kamer is geweldig. Het is duizenden kilometers gelukt en er is zo'n goedkope kamer. Verklaart zeer tevreden.
Room was nice. Maid service was non-existent. Asking for room service … they indicated we must ask for it the previous day. Even when we got… they didn’t even make the bed. Front desk was confused at checkout and tried to bill me again after I already pre-paid. Probably will not stay at Hilton again.
All the staff was very nice. Carina was the staff for the breakfast and was AMAZING! She always checked on us and cl Aned tables and restocked. I was checking out on Easter and she was working as hard as ever and with a smile on her face! I had my son give her a tip. I don’t think many people see her tip jar on the windowsill because it’s not near any of the food items. Trust me, she deserves it. The pool and hot tub were perfect each day and very clean. The gentleman that was cleaning the pool was also extremely friendly. The room was very clean with a microwave and fridge and desk. My oldest son stayed at the dorms at Linfield and I believe he’ll be going there in the fall. I will make this our destination to visit him. 5 stars for sure! Kindly, Katie Barnhart
The hotel is about a 40 min walk from the city center (ie Fenway area) and 10 min by car. The airport is about 15-20 min drive. So the location is just ok, but the price is right.
The hotel itself is clean, spacious, and has a decent breakfast. There’s also a Cuban restaurant attached to the hotel. The staff were great.
It's a 3-star hotel, ok. But the location, comfort, and especially the service were outstanding. Can't ask for anything more...Oh, did I mention affordable?
Very nice rooms.We booked 2 connecting and both were very nice. Beds were comfortable and rooms were very clean. The breakfast was one of the better ones we’ve had. Area was clean and the food was hot and there was a good variety. Staff was very welcoming and helpful. Will definitely choose this property on any return trips!
Location is good for catching an early flight home. We had several spider webs on the ceilings and the air conditioner in the window view was not mentioned at check-in.
People were nice and my room was clean. Breakfast was better than most buffets but it did cost $10. Bring singles for a tip so you don’t have to stiff a nice waiter
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9,0/10
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€ 97
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8.6/10
Very Good
PPEIRANThis hotel is in a good location, only seven or eight hundred meters away from Washington Square, but there is a train road next to it, the noise is quite big, it will be slightly better at night, there is no breakfast, only a cafe bar sells some snacks
AAdam ValentinerI would describe this as a hipster hotel with unique character to match the downtown area. My teenage kids did like the room and the adjacent coffee shop. However, I felt the room was a little small, especially the bathroom and the room could use some updating like more amenities like towel racks and storage for suitcases. Our room was not close to being recently remodeled so pictures can be a little deceiving. Bed was comfortable but I could hear people walking around above our room at night. I also struggled with parking found it very stressful trying to find parking, plan to spend around $40 a day on parking a day if you are driving around a lot. The overnight parking which is approx 10-15 minutes away walking distance is not on site and is only $20 a night, but it does not feel safe after 10pm to be walking around due to the homeless problem in the area. I don't think I will be returning to this hotel. I def don't feel like this was a 3 star hotel, I would give it a 2.5 out of 4 or 5 stars. The breakfast was a continental at best. Pastries with juice or coffee and fruit. Sometimes they provided yogurt or boxed oatmeal and oat milk but nothing special and get there before 9 am or there may run out of items. Portland has a lot of fun things to see but because of the homeless problem I would seek out recommendations for the best attractions and stir clear of the problem areas. Washington park and art museum were a lot of fun to visit. Multnomah Falls would be an all day trip and get there very early since parking is terrible or park off site and take tram in. I was also charged an additional fee of $25 a night which was not mentioned anywhere on the trip.com booking receipt.
GGuest User.The hotel left a mixed impression. Despite the excellent reviews and not being the cheapest option, we were overall disappointed.
Starting with the positives:
A very convenient location in a pleasant, green, and quiet neighborhood not far from downtown. There are plenty of great cafés, small shops, restaurants, and wine bars nearby.
Polite and friendly staff at the front desk.
Interesting room design.
Spacious parking available for hotel guests.
Large rooms.
Now the downsides:
Thin walls and creaky floors made it very difficult to sleep. The soundproofing is basically nonexistent. The young couple staying in the next room was clearly enjoying their time together, which unfortunately meant a very uncomfortable experience for us. In addition, the refrigerator in the room was extremely noisy — not only did it hum loudly when running, but it also made constant knocking sounds.
The breakfast was exceptionally poor. The only “hot” items seemed to be the coffee and a dishwasher, which, oddly enough, was placed right in the middle of the breakfast area.
There were two small TVs in the room, both positioned very inconveniently for viewing, and neither had streaming services available.
The housekeeping staff was intrusive — within a 20-minute period, they knocked on the door three times (and even tried to open it once), apparently trying to hurry us out, even though it was still before checkout time.
TTiffany GlassThe hotel is set up very open and not all cramped together it actually spans across 4 buildings in one area of town. The front desk guy was very helpful and got me checked in to my room way early at about 9am and the room was phenomenal!! Definitely worth it to get the suite with the jacuzzi and balcony. Probably the nicest executive suite I have stayed in and I will be extending my stay and returning another time too. On my top 10 list of best hotels and service
GGuest UserThis hotel smells like Christmas morning because of the fireplaces and the scent diffusers, very cool feature I haven't seen anywhere else. Very nice front desk staff, windows that open, fireplaces, and despite an ongoing renovation there wasn't any chaotic banging / drilling or paint, they kept everything very professional. There are 3 different Marriot properties all next to each other in this area, this Residence, the Fairfield and the Courtyard. They all sort of share the same parking lot, it feels secure, although you get some loud cars coming through and this hotel is right off the highway exit, so some people complain about car noise. I didn't notice / mind it that much. For some reason the nightly rates went way up since I stayed here, from around $108 to now over $170 before taxes. At the initial rate, it was an amazing deal and the best Residence Inn by far. At this new price it's still a solid, very clean and professional hotel but I think it's priced too expensive relative to the amenities.
GGuest UserOn my search to find ”the coolest Marriott” in Portland, this is by far one of the best. Staff are genuinely enthusiastic and having a great time, the snacks/provisions are outstanding, I can get my Celsius and my jalapeno genoa salami wrapped in cheese or my ice creams. The whole property is impeccably clean and being located in the Kruise Woods business park, it's extremely peaceful and quiet on the weekends. Windows open nice and wide for lots of fresh air. The TV / desk setup is very professional and you have all the channels - netflix, prime video, pluto tv, pandora. One of my favorite Fairfields I've ever stayed in. Request a downstairs garden level if you can get one.
GGuest UserThe ladies working the front desk in the mornings are absolute angels. I can't say enough nice things about them. I don't know if they're the owners of the place but they are the most kind, considerate, mindful, down to earth beings I've met in a very long time. The staff are always so very kind, motherly, considerate and concise. I stay here often since i work on the bridge nearby and I've always had an enjoyable, relaxing, carefree, and unobstructed stay here. Clean rooms, hallways, amenities. I've never had anything to complain about whatsoever. I've said it once before that everybody there deserves a raise because they are an absolute dream team by the way they make the entire hotel run so efficiently and effectively, and go out of their ways every time to make sure my stay is always a breeze. Thank you all so much for everything. Keep up the good work, and keep your heads up high, always.
GGuest UserAll the staff was very nice. Carina was the staff for the breakfast and was AMAZING! She always checked on us and cl Aned tables and restocked. I was checking out on Easter and she was working as hard as ever and with a smile on her face! I had my son give her a tip. I don’t think many people see her tip jar on the windowsill because it’s not near any of the food items. Trust me, she deserves it. The pool and hot tub were perfect each day and very clean. The gentleman that was cleaning the pool was also extremely friendly. The room was very clean with a microwave and fridge and desk. My oldest son stayed at the dorms at Linfield and I believe he’ll be going there in the fall. I will make this our destination to visit him. 5 stars for sure! Kindly, Katie Barnhart
IIris Ng MYThe hotel room itself is not bad at all. The room is spacious, clean and tv has lots of channels to view. I’m even more surprised that the room has some yoga mat for working out.
However I would not go to this hotel again because I got woken up at 3am and 5am by the garbage truck outside. My room is located at the end of the 1st floor facing the parking lot which is just besides the garbage bins. It’s very awful to hear such noises at the middle of the night and both my family and I couldn’t go back to sleep again. It surely ruined our trip. I don’t think the hotel is that full to give us such a room and I have booked this room 2 months ago. I never know truck would come pick up at midnight…
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