3-Starhotels in Taiwan, China

The location is super convenient. 2 min to Taipei main station. The room is small but decent. Shampoo and body foam provided is low quality but this is small issue. We are allowed to store our luggage after we checked out. Counter staffs are very helpful and responsive. We are glad that we had chosen this hotel because it is accessible to many places.

A very quiet and peaceful place to stay. The place looks sketchy but it's actually safe. Also, it is near to a lot of places like convenient stores, Shilin night market, pharmacy, and to MRT station. There are also local restaurants nearby. If I visit Taiwan again, I'll definitely go back to this place.

The hotel is conveniently located opposite Taipei Main Station, making transportation very easy, and there are many dining options nearby. However, the room was really small, with hardly enough space for two people to move around. On the bright side, the staff were very friendly and cleaned the room and changed towels daily. It's a convenient choice for business travelers.

I’ve stayed in several affordable hotels here in Taipei, and I understand that you usually get what you pay for. However, I still believe that basic cleanliness and proper maintenance should always be provided to guests regardless of the price range. Sadly, this has been the worst hotel experience I’ve had so far. First of all, the room did not feel clean at all. The bathtub was extremely dirty, with visible stains and molds around it. Even the toilet walls, floors, and sink area looked poorly maintained. There was also a water leak from the toilet ceiling, which made the bathroom feel even more uncomfortable. The fridge still had leftover food from the previous guest, which honestly made me question if the room had been cleaned properly before we arrived. I also requested for the bed to be cleaned, but after staying there, I suddenly developed rashes, which made me worried about the cleanliness of the sheets and pillows. The sheets had stains, maybe blood stains (not sure what it was). The pillow also had an unpleasant smell, as if it had not been washed properly. As someone who values cleanliness, this was very disappointing and uncomfortable. Another issue was the condition of the room itself. Despite having several light bulbs installed, only one light was working, making the entire room feel dark and gloomy. The walls and bathroom areas clearly need maintenance and renovation. On top of that, the soundproofing was very poor. I could hear noises from other rooms very clearly, including conversations and even dripping water sounds throughout the night, making it difficult to rest comfortably. What disappointed me the most was that the photos posted online looked completely different from the actual room. The hotel appeared much cleaner and more maintained in the pictures, which honestly gave us expectations that were far from reality. However, I genuinely want to commend the staff because they were the only bright side of our stay. The receptionist was very kind, polite, and accommodating from the moment we arrived. They were approachable and communicated well in English, which was very helpful for foreign guests like us. Despite the condition of the hotel, the staff still tried their best to assist guests professionally and respectfully. You can tell that they are hardworking people simply doing their job properly. That is also why I feel bad leaving this kind of review. The staff members deserve appreciation because they handle guests with patience and kindness, even though many of the problems seem to come from the hotel’s maintenance and management itself. It honestly feels like the employees are the ones carrying the burden of complaints that should already be addressed by the owner. My brother and I even considered changing hotels, but since we were only staying for 2 nights and 1 day, we decided to just endure it. I truly hope the owner takes guest feedback seriously because the hotel has potential if proper cleanliness, maintenance, and care are given attention. I normally don’t leave negative reviews, but I think future guests deserve an honest experience, and I also hope this review encourages improvements because the staff truly deserve a better-managed workplace and guests deserve a cleaner and more comfortable stay.

It’s a decent budget-friendly hotel in Taipei. The rooms are bigger than most rooms you can find in Taipei with the same price. Although cleanliness of the room once you checked in is a bit questionable, they addressed it right away by offering to clean/vacuum the floor and we’re given the option to change rooms. The first room they showed us smelled like cigarettes so we asked to be moved to a room that didnt smell. We moved to a room that was okay, but had some little trash here and there and some markings on the floor/carpet. They cleaned before we can finally settle in. We asked the following day to change rooms because the AC in the unit is not getting the whole room cold. Since our room is in higher floor it tended to get hot. They graciously let us change rooms again, and that’s the room we stayed in for the rest of our 8 nights with them. The neighborhood offers great food options and a park nearby so it’s really nice. However, if you want to be in shopping center or close to ximending then this is not the hotel for you.

Fantastic location! The hotel is surrounded by plenty of bubble tea shops, snack options, local eateries, restaurants, and convenience stores. Metro stations and bus stops are also just a short walk away. Daily housekeeping includes fresh towels and trash clearance, though bed linens are only changed every third day. Having daily linen changes would make the stay even better!

This time I brought my wife to Taichung for her birthday, and we stayed at the Norway Forest Cultural Center for the first night. We arrived early to drop off our luggage and immediately experienced the friendly and polite service, which made me feel happy and warm. Although there was a minor issue with the air conditioning in our room when we checked in that evening, the front desk manager came up and helped us switch to a larger and more comfortable room. Their service attitude was also super nice. It's no wonder this hotel has reviews above 9 – it's absolutely deserved. If I have the chance to come again, it will definitely be my first choice! 🥰

A Serious Failure in Management and Guest Service I have never experienced this level of poor service and lack of management oversight at a hotel. Throughout my stay, I had to repeatedly request housekeeping, yet my room was still not cleaned as expected. More seriously, there was even an occasion when I needed to use the bathroom and discovered that there was no toilet paper available. I immediately brought this issue to the attention of the front desk. However, despite making a formal complaint, the exact same problem occurred again the following day. At that point, this could no longer reasonably be considered a simple oversight or an isolated housekeeping mistake. The hotel had already been made aware of the problem, yet nothing appeared to have been done to prevent it from happening again. The most disappointing part is that these issues continued until the day I checked out. After repeatedly reporting the same problems without seeing any meaningful improvement, I eventually stopped complaining simply because I no longer believed that doing so would make any difference. A hotel may occasionally make a mistake — that is understandable. What is unacceptable is failing to correct a problem after a guest has already brought it to management's attention. This reflects a serious breakdown in communication between departments, inadequate supervision, and a lack of accountability at the management level. Basic housekeeping and essential bathroom supplies are not unreasonable requests. They are fundamental standards that guests should be able to expect without having to repeatedly chase the hotel for them. What concerns me most is that the hotel appeared to have multiple opportunities to correct the situation, yet failed to do so. This suggests that the issue is not simply with an individual staff member, but with the way the hotel’s service operations are being managed and supervised. This experience seriously damaged my trust in the hotel and left me with a very negative impression of its overall management and service standards. A hotel’s reputation is built on how it treats guests, especially when something goes wrong. Unfortunately, in this case, the hotel failed not only to deliver basic service, but also to respond effectively when those failures were brought to its attention. I sincerely hope management does not dismiss this as a minor housekeeping issue. The repeated nature of these problems, combined with the lack of effective follow-up, represents a significant management failure and can seriously damage guest trust, customer satisfaction, and ultimately the hotel’s reputation. For me, the most disappointing part was not that a mistake happened. It was that the hotel was given multiple opportunities to fix it — and chose not to.

The room we’re we stay have mosquito so I’m not so comfortable but it was good, I will recommend it and book again next time because the location is convenient near to Taipei main station 😊

My stay here last year was great, so I decided to come back for my round-the-island trip this year. When checking in, I asked the front desk about motorcycle parking. The staff member, whose name tag said 'Intern,' told me I could park anywhere on the white lines along the road next to the hotel. I then asked if the parking lot across the street, where I parked last year, was still an option. A man and a woman next to the counter said that was for cars and heavy motorcycles (even though I wasn't riding a heavy motorcycle last year either). I said 'okay' and went to look for white lines on the road next to the hotel (as shown in the photo). Turns out, the road had just been repaved and there were no markings at all. If you expect us to find our own parking, you should at least clarify that the road markings are gone. I'm not a local, so how would I know what markings used to be there? And the full-time staff member next to the intern also just replied, as if it wasn't their problem, 'You can park on the white lines nearby.' Where exactly are these 'nearby white lines'? Anyway, the breakfast was good. If you're on a budget, I highly recommend this place.