Hotels met spa in Yamanashi Prefecture, Japan

The rooms were clean, and the dinner and breakfast included in our stay were delicious. We could see Mount Fuji from the restaurant, our room, and even while soaking in the hot spring. Plus, there's free parking right across from the hotel.

We spent our anniversary with my girlfriend in Kaneyamaen, and our experience was above and beyond. Starting with the shuttle option provided by the hotel from Mishima station, which also took us to Oshino hakkai, what a gorgeous place, before ending up at the hotel. We were really satisfied of our driver who shared facts about Yamanashi prefecture and Fuji. Our check-in process was also a really nice experience. From the moment we arrived we felt the hospitality of the hotel service crew. They escorted us to our room and helped with our luggage. Staying at a Sanri-Comfort Western Room, we had access to 2 lounges, where in one of them we had access to many kind of amazing wine from Yamanashi, among other tasty snacks. We choose our yukata and headed for matcha tasting. This is located in another part of the building which also gives us a peak at the wonderful garden. The matcha and snack we received helped us settle in with the calm garden view. Then came dinner. My god, the dinner was above and beyond. Neither of us had an 8 course dinner before with such a perfect service and absolutely amazing food. Hats of to the restaurant and service crew. Truly impressed. We decided to walk of the calories in the hotels beautiful garden at night. The illumination creates a really romantic experience. After this, we attended the Taiko drum show, which is organized by the hotel crew. First time for me and I can say it definitely made our experience even more special. Fantastic work. Then the star of the show. The open-air bath on the balcony. The sight of Mt. Fuji early morning from the bath, was a magical experience which we'll never forget. The buffet breakfast provides a great selection of food and drinks, rest assured we left very pleased. All in all, this was an extraordinary stay for us. Nothing but max points. Wish we'll have the chance to visit again.

It was a perfect stay at Bessho Sasa my family and I really appreciated the superb service the staff provided my family (I travelled with my 88-year old mum so we had quite a lot of needs) with. I had left some items in the room and they promptly had it couriered to me in Tokyo. The dinners each night were very well prepared, each day was fun-filled with so many activities. The Taiko show was done so professionally I was surprised that the drummers were all staff of the resort!! I would love to re-visit the resort again some day.

Probably one of the most kids friendly hotels I’ve ever been to. The entire basement is full of kids activities and the highlight is the massive wooden playhouse. Third floor has multiple game rooms (train room, music room, wooden ball runs) and a big japanese style tatami communal lounge with boardgames, free flow drinks and snacks at certain timing. There are even rental of potty seats, high chairs etc FOC. However, we went late March and the surrounding areas are mostly closed. We almost couldn’t find a restaurant to eat past 8pm. Makiba park and Moegi village were closed too. I’d suggest going at the non-peak period for more activities outside of the hotel, make your 4-hr drive from Tokyo worthwhile! The rooms are old Japanese style, slightly dated but spacious and clean. Hot spring is more like a big bathhouse. Staff are friendly and helpful. Keep it up!

I very much enjoyed my stay at the Shimobe Hotel. I originally wanted to stay at a nearby temple in Mount Minobe but realized that it was mainly an experience made for foreigners. I think we were the only foreigners there for our 2-night stay. I personality want to avoid staying with foreigners and want more of the local experience. The service was great, they could check you in and out without too much of a language barrier. We added dinner during check-in without any problem, we realized that the town closed early at night and was concerned that we wouldn't find a great place to eat dinner. The buffet dinner was great and we got a complimentary sashimi plate and yuzu highball on our second day. The breakfast buffet was also very good with a mix of local and western dishes. The station is located right near the hotel so it makes it a perfect spot to make a quick Mount Minobe day trip.

We stayed in the traditional room which we wanted to try. It was a fun experience but not one to do if you have a bad back. The onsen is nice, there were 3 communal onsens and the one cold plunge in the ladies section. All pools were a bit small and could probably hold 6-8 ppl max. The hotel offered free refreshment drinks before 5pm after that there are vending machines in the lobby of the onsen. There's a shuttle every hour to the station in town which is convenient but would be better if they ran every 30mins. Staff are very kind and professional. I asked for towels as larger robes which arrived instantly. The hotel doesn't have anything nearby so be prepared to use bikes, scooters the shuttle or your own car

They offer a shuttle service from Kawaguchiko Station, which takes about five minutes to reach the hotel. The hotel is a bit old-school, showing its age, but the room I booked had a view of Mount Fuji. The buffet was excellent, and the alcoholic drinks were also self-service. It's just a five-minute walk to the cable car station, which is great for avoiding crowds in the morning.

Service staff were efficient, although queueing to trade your keys for your shoes slowed things down. (Understandable, because this is also a day-trip onsen, so the hotel needs to ensure all tabs are covered before letting guests go.) Facilities were old but well-maintained, although my room window couldn't be closed without force. Wide variety of baths to choose from, and convenient hours. Note that there is no shampoo, conditioner or body soap in guestrooms, as this is an onsen facility - all soaps and bath amenities are provided in the onsen area. Several onsite restaurants providing many food options, which made up for the lack of vegetarian-friendly options around the area.

I absolutely loved the hotel's style. It has a very tranquil and peaceful atmosphere that makes the world feel less chaotic. This time, I stayed in the Butterfly room. From the moment I was picked up at the station by the staff to the check-in introduction, everything about the stay was fantastic 👍🏻. Also, breakfast was personally escorted to the Dining Room by the staff, and I was completely full after the meal 🤣. Oh, by the way, everyone should try the inconspicuous little ramen stand diagonally opposite the hotel at the traffic light 🍜. It was my first time hearing that a street food stall required a reservation, and I waited an hour before finally 'cutting in' to get a spot 😂. It's just less than a minute away, directly opposite the hotel at the traffic light. The taste was really good for that area. Finally, thanks again to the hotel staff for their thoughtful arrangements.

Staying at this resort was a truly relaxing experience. The peaceful and quiet surroundings, combined with the beautiful view of Mount Fuji, made it unforgettable. The highlight was soaking in the hot spring while looking out at the mountain — it was incredibly calming and special. The resort itself is small and a bit old, but it has a cozy and tranquil atmosphere that adds to its charm. If you are looking for a place to unwind away from the busy city, this is a great choice. I would especially recommend it for families who want to spend quality time together in a serene environment.