1) air conditioning is very week, suggest equipping with one more fan in the room
2) only one female lobby staff worked very slowly . Other staff just rest not come out for work
We had waited for a very long time to get back our stored luggage and missed the JR train 😥🥲🥲🥲🥲🥲
We stayed one night at Biwako Grand Hotel Kyoomi and had a generally relaxing experience. The traditional tatami room was comfortable and suitable for staying with a young child. The hotel has a classic Japanese ryokan atmosphere, and the area near Lake Biwa is very peaceful. Staff were polite and helpful, and the shuttle service was convenient. Breakfast was simple but acceptable. One suggestion is that it would be appreciated if room arrangements could better match the photos shown on the booking page, as this would help set clearer expectations. Overall, a calm stay for travelers seeking a traditional experience.
It was a great stay at this ryokan! The hotel is able to arrange a car to fetch you from the JR station. You can call them using a dedicated phone at the station which is used to contact the different ryokans. The car arrived in 10mins or so. The ride to the ryokan was also less than 10mins. The hotel also fetched us to the station on the last day of our stay.
The ryokan itself is homely and cozy. We were greeted by an english speaking staff who introduced us to the amenities of the ryokan. There was also a nice welcome tea and matcha chocolate. Our bags were brought to our room as well during this time.
The room is spacious and cozy. The hotel prepared 2 welcome biscuits in the room which was a nice personal touch. The room has a nice living room and a great view of Lake Biwa. Recommend to catch the sunrise over the lake! There are 2 normal beds as well as futon beds (need to set up yourself). Both are comfortable. The hotel also prepared pretty yukata for both female and male guests which you can wear during the stay. There are 4 different designs for ladies, and one design for the guys. You can request for different size if the one in the room doesn’t fit you. There is also a full length mirror and a mini dressing area at the side of the living room. It was fun dressing up in the yukata!
The toilet, basin, shower and hot tub areas are all separate. The toilet is a little small, but the basin and mirror area is very spacious. The shower area is quite small as well and the shower head is rather low so you need to hold the shower head if you wish to wash up while standing. There is a small stool given for you to sit down though. The hot tub area is semi-outdoor and you can see Lake Biwa. But it is quite small (only good for one person). It was too cold so we didn’t use the hot tub.
Instead, we booked the private onsen for 50mins. The private onsen has a private toilet and dressing area which is equipped with hairdryer, body lotion etc. There is a water dispenser as well if you need to hydrate yourself. The onsen area has a washing area, and the hot tub area is spacious for 2 person. There are privacy screens around the onsen area but there is a small gap to let in cold air for ventilation. Wish there is a good view from the private onsen but it was still enjoyable!
Dinner and breakfast was Kaiseki style, and the meals were one of the highlights for my husband and I. We really enjoyed the courses which are clean tasting yet wholesome, fresh and flavourful. It was such a sumptuous treat!
The ryokan also has a souvenir shop if you wish to buy anything back.
Overall, my husband and I really enjoyed the stay here and we agreed this was one of the main highlights of our 12 days trip in Japan. Highly recommend!
Very good hotel. Love the room and the hot spring area.
Staff are very friendly.
Just a comment on the food arrangement: suggest the hotel to contact the guest prior to the check-in on the dinner or breakfast arrangement and offer the choices.
I really like this house~ The design and decoration of the house is very Japanese and fashionable. There are many things. It may look messy, but those who choose to live here should not care too much about it. After all, it’s here. For these messy hand-made decorations~! In the room and in the small cafe below, most of them are made by One Piece. The workmanship is exquisite and the styles are many. When the decoration is suitable. On the first night of staying, I didn’t go out to play. It took a long time to take pictures in the house to see the figures. Ahaha~ quite satisfied~!
Perfect lakeside scenery, both dinner course and breakfast buffet are good quality, the room is wonderful as well and our family cannot wait to visit again!
After a crowded Kyoto, I love the peaceful and tranquil environment of this beautiful onsen hotel-ryokan and charming castle town. Everything about the hotel speaks of relaxation and well-being. It's only a 7-8min walk away from Hikone Train Station but there is a hotel shuttle that leaves at 9, 10 and 11 am if you need a drop off. Pick up could probably be arranged too. The hotel offers a pretty outdoor terrace with Castle view, an on-site spa with massage, a library lounge with free drinks till 10pm, a foot reflex corner and a compact onsen with a silk bath (all with Castle view) and hot stone benches. I had the whole onsen to myself in the evening, so it was very relaxing. The staff are kind and lovely too, making an effort to explain all the services and amenities in English. The buffet breakfast was also one of the better ones I've seen in my trips to Japan. If you're visiting the Castle, the entrance road is right outside the hotel. The main castle road is about 5-10 min away but you will pass by a famous Japanese confectionery, Taneya and Club Harie. Their souvenirs are one that even the Japanese cherish. I would wish to come here again with my partner one day. Thank you for the wonderful stay.
Рядом с озером и прекрасной набережной. Красивый номер в японском стиле, жаль туалет отдельно на этаже.
8 beoordelingen
6,4/10
Prijs vanaf
PKR 13.843
per nacht
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9.7/10
Amazing
very warming services from the front desk staff to the waitress inside the hotel they took good care of my bike and then delivered an excellent service during the dinner. the old lady took initiative to introduce me each dish. very nice she was indeed. the location of the hotel is great. even i didnt get a room with nice view but i still could see the hikone castle from the drink lounge and osen. so amazing view. the last thing is the food! the dinner is so nice
The hotel is located by Lake Biwa. You can enjoy the lake view while having breakfast. There are not many types of breakfast, but the food quality is good. The size of the room is on the small side. The hotel is located close to different attractions, which is very convenient! The staff is kind!
The room hotel is clean and tidy and has good value for money, but the hotel is located in a remote location. The kaiseki cuisine for breakfast and dinner is very good, including Omi beef, which is very enjoyable. It is a good hotel choice.
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