Geplaats op31 dec 2023
Guest User
Generally ok and I did extend my trip a couple of days. The food was good and the entertainment team were great. The front desk however are a bit full of themselves. When I arrived at 14h30 they told me the room would be ready by 15h15. When I went back at 15h30 they said 16h30… it was because they were still painting it! When I went in the room I lent against the wall and got covered in paint. I contacted the front desk who seemed very inconvenienced by the issue and said ‘I suppose you will want to change room’. Well yes… did they offer to help me clean off the paint, move my luggage to the new room, bring the new keys to me? No No No - had to do it all myself. So service recovery skills there non existent. They also messed up the new keys when I extended the stay so I had to go back. There is a club area on the beach but it is so badly signposted that people would drift in there and sit down and then get into a fight (literally) with the club guests. The signage needs to be made a lot clearer. I don’t really want to listen to that on my vacation and I expect people who go in there by accident want to be humiliated either. But I did like the hotel and particularly the beach was great for swimming.
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Prijs per nacht vanaf:JPY 57.759
Geplaats op12 jul 2025
Anonymous User
We expected a lot more for this hotel. Checking in, the receptionist was very friendly and so was the bellboy. The room was sober but clean and i have no comment on that. But, we had no warm water, even after it ran for over 15 minutes. The bartender was unfriendly and i made a comment to him directly that he had to learn to smile, that it does not cost anything. But the same went for the serving staff in the bufet restaurant. Although the hotel was only occupied for about 30% , they were very slow and unfriendly. The selection of food was very limited. Breakfast didn't include bacon, and had only one type of ham and cheese. Lunch and dinner, the same. Small selection of vegetables and speciality dish, 1 type of fish and one type of meat. No cheese, ice cream or even pudding for dessert. I realize it is low season in Samana at this moment, but i had expected more from a Wyndham hotel. Further more, driving there, you can get lost, as there ar no signs or directions to follow. Its in the middle of nowhere.
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Prijs per nacht vanaf:JPY 19.914
Geplaats op12 mrt 2026
Girl called Love
Lovely place to stay when in Samana.
Very good breakfast included in the price with amazing friendly service.
The check in is fast and well organized.
Would recommend this Hotel based on the free private parking in front of the hotel and the beautiful infinity pool and restaurant service.
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Prijs per nacht vanaf:JPY 15.365
Geplaats op3 jun 2025
Anonymous User
Wonderful place. Like living in the castle. The view is marvellous, beds are huge, breakfast is delicious.
People who work here are nice and welcoming.
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Prijs per nacht vanaf:JPY 5.638
Geplaats op10 jan 2026
CorcueraC
Excelente lugar! Recomendado 10/10. Excelente servicio, habitaciones y comida. El restaurant ofrece mucha variedad de platos (pagos) muy buenos. Y el desayuno incluido es variado.
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Prijs per nacht vanaf:JPY 16.285
Geplaats op1 apr 2026
Dsmpmata
The beach is awesome great location the rooms are big for 5 guests I really love the place breakfast was good
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Prijs per nacht vanaf:JPY 40.893
Geplaats op18 mei 2025
Guest User
Hope to visit and stay again!
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Prijs per nacht vanaf:JPY 18.583
Geplaats op11 jan 2026
Guest User
Bellissima la posizione , gentilisimi il personale. Top l’albergo.
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Prijs per nacht vanaf:JPY 33.610
Geplaats op24 feb 2025
Guest User
Excellent 5 star service, very attentive staff from the cleaner to the manager. The premium food and drink is an oasis of relaxation and sharing with your partner.
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Prijs per nacht vanaf:JPY 106.976
Geplaats op13 jul 2025
Guest User
The hotel is very comfortable and very comfortable.
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Prijs per nacht vanaf:JPY 40.216