Hotels met Pools in West Java, Indonesia

Very strategic location. The hotel itself very majestic and unique. The most favourite part of this stay is their food is the best, we tried the in room dining and buffet breakfast, i would rate 100/10, try it and you will know☺️

This hotel boasts a great location, just a few minutes' walk from the Bandung Asia-Africa Conference Museum and the Grand Mosque. It also features a swimming pool and a small gym, making it a good choice for those who like to stay active. However, the restaurant service leaves a lot to be desired. Breakfast gets chaotic with too many people, and while there are empty tables, they aren't cleared promptly, making it difficult to find a clean spot to eat. I hope the hotel considers adding more staff to improve the restaurant service.

Thank you for the pleasant stay! It was such an amazing experience and we really enjoyed the moments. First of all, the staff was very kind, friendly and helpful. Terrific customer service! We were welcomed with such a nice romantic vibe in the room and also a cute note from the housekeeping team on the mirror. Room was very clean, tidy and perfect location for an amazing view! Love the huge couch by the window btw :) But, there is also some issues that I want to raise. Firstly, we ordered in room-dinning but, there was no dining table provided. I went to several hotels and ordered in room-dining and they will always provide a table / trolley table at least to let us dine in the room. But, this was the first time I had this experience. The waiter left the foods on the study desk. But, we can’t dine on where the study desk was because, there was only one chair available. That’s why we had to moved the heavy table to be closed to the huge couch. I asked for the trolley table but, apparently they can’t let us use it. Secondly, the soup was cold. Which was very disappointing :( I ended up just had a couple of spoons and can’t take it anymore. Well, I guess those were the minus part of my stay. But, overall we enjoyed our stay there. Ah, one more thing! The angus steak balsamic juice was the best dish! Very worth to try!

The hotel itself is modern, clean, and visually appealing. The staff were friendly and showed good hospitality throughout my stay. However, the room experience was disappointing due to the bathroom issues. The shower area had leaking problems, and the water pressure was extremely weak and inconsistent. After a long day, I look forward to a relaxing shower, but unfortunately, I couldn’t enjoy it at all. The breakfast was another major letdown. While the dining area looked beautiful and comfortable, the food selection was very basic, repetitive, and lacked flavor. Most of the dishes tasted bland and uninspiring, making breakfast something I ended up skipping after the first day. Pros: ✅ Friendly and welcoming staff ✅ Clean and modern room design ✅ Nice ambience and comfortable environment Cons: ❌ Bathroom leakage issues ❌ Poor water pressure ❌ Tasteless and boring breakfast selection Overall, the hospitality was good, but the maintenance issues and breakfast quality significantly affected my stay. I hope the management will improve these areas because the hotel has great potential. 😮💨 A beautiful hotel is one thing, but a good shower and decent breakfast are what make guests want to come back. Unfortunately, both were missing during my stay.

We stayed 4 nights as a family with two children. Overall: an excellent family resort with genuinely outstanding staff — the friendliness was consistent everywhere we went, from check-in to restaurants to the spa, across the entire stay. Check-in & room: Check-in was long but handled in a friendly manner. Executive Suite 7501 is very spacious with a large bathroom and a very large balcony. Ideal layout for a family of four. Pools: Very large swimming pools with separate areas for kids and adults — this separation worked well for us. Damar Restaurant: We ate here for the Saturday ”Surf & Sear Live Robata Night” and daily breakfast. The dinner buffet is the widest I have seen in a hotel — huge variety, delicious and freshly cooked, in a cozy atmosphere with very attentive staff who helped us in every way. Kids ate free at the themed night (printed on the bill), drinks were included in the buffet price (iced tea, cold brew, iced latte, ginger fizz), and the ALL Accor membership 10% F&B discount was honored. One honest caveat: the advertised live robata grilling counter was absent our night because the restaurant was hosting a wedding, so it was effectively buffet-only and busy — if you're booking specifically for the live-grill experience, confirm no private event is scheduled. Breakfast (also at Damar): wide variety, same friendly staff, but very crowded on Sunday morning — noticeably calmer on weekdays. The resort clearly runs at full capacity on weekends with the Jakarta crowd. Mad Cow (steakhouse, Level 6): Quiet, relaxed atmosphere on our Sunday visit. Steaks are grilled on an open station, staff were very friendly and helped us choose. Fresh juices were good. Note it's a premium-priced venue — imported Australian 450g cuts at steakhouse prices — and alcohol-free per local regulations (mocktails and juices only). Spa: Very clean and relaxing. We took two treatments — a 90-minute Traditional Balinese massage and a 60-minute Deep Tissue — both excellent. Padi Pool & Bar: Good mocktail selection for a pool day. Practical notes: the resort suits families exceptionally well; GrabFood delivers to the lobby if you want variety; folio can be pre-settled the evening before an early checkout, which made our 06:30 departure effortless; roughly 2 hours from CGK airport (use the Kunciran toll route to avoid Jakarta traffic). Verdict: The staff make this resort — every single venue, every single day. We'd return.

⭐⭐⭐⭐⭐ 10/10 – Truly one of the best hotels I've ever stayed at in Bandung! I'm honestly incredibly satisfied with my stay experience at Crowne Plaza Bandung! From the moment I stepped in, the hotel atmosphere felt luxurious, modern, clean, and very exclusive. All the staff were super friendly, professional, and very helpful. I felt like a VIP throughout my time here! 🥰 The room was spacious, beautiful, very comfortable, and clean. The bed was pure heaven—so soft that I didn't want to leave the room! 😂 All the in-room amenities were complete and made the stay experience very comfortable. The hotel's location is also very strategic, making it easy to get to interesting places in Bandung. What I liked most is that after a full day of walking and shopping, returning to the hotel felt like coming back to a place to fully recharge. Breakfast was also amazing! The food selection was extensive and delicious. The restaurant atmosphere was comfortable, service was fast, and the staff always made sure guests were at ease. But what impressed me the most was the hospitality of the entire Crowne Plaza Bandung team. Everyone was so friendly, always smiling, and genuinely provided service that made us feel valued. It wasn't just a hotel stay; it was an experience that made us want to come back again and again! Thank you, Crowne Plaza Bandung, for making our trip to Bandung more special and memorable. 🥹❤️ Definitely one of the BEST hotels in Bandung! Highly, highly recommended! If I come to Bandung again, I won't have to think twice—Crowne Plaza Bandung is definitely my first choice! ⭐⭐⭐⭐⭐🔥

⭐⭐⭐⭐⭐ We had an absolutely wonderful family stay at Mason Pine Hotel and it exceeded our expectations. Even before our arrival, the communication with the hotel team was excellent. They responded promptly to our requests and made us feel truly welcomed. Upon check-in, we were delighted to receive a complimentary room upgrade with a beautiful pool view. The room was also thoughtfully prepared with a personalized welcome message on the mirror, a delicious cake, and adorable elephant towel decorations. These small touches made our family feel very special. The facilities are outstanding, especially for families with children. Our little one had so much fun enjoying the swimming pool, trampoline, arcade games, and the various kids’ activities available throughout the hotel. We were also pleasantly surprised to find pickleball facilities, which added another enjoyable activity during our stay. The breakfast was delicious with plenty of choices, and the entire hotel was clean, comfortable, and well maintained. What impressed us the most was the genuine hospitality of every staff member. Everyone was warm, friendly, and always willing to help. They even kindly granted us a complimentary late check-out until 1 PM, which we truly appreciated. Thank you, Mason Pine Hotel, for creating such a memorable stay for our family. We will definitely return and highly recommend this hotel to anyone looking for a relaxing, fun, and family-friendly getaway near Bandung. This is not just a hotel stay—it was a memorable family experience that we will always cherish. One thing that pleasantly surprised me was how runner-friendly the location is. I started my morning with a 5K run from the hotel to the Bumi Hejo and IKEA Kota Baru Parahyangan area before returning to the hotel. The route was enjoyable, the morning atmosphere was fresh, and it was a perfect way to begin the day. This is definitely an added bonus for guests who enjoy running or morning walks. We’ve stayed at several hotels before, including a beachfront resort in Bali, but Mason Pine Hotel has become our favorite family staycation destination. It wasn’t just because of the facilities—it was the genuine hospitality, thoughtful attention to detail, and the complete family-friendly experience that truly made the difference. We left with wonderful memories and can’t wait to come back.

Our stay at Gaia Bandung was truly exceptional, and the team deserves every bit of praise. From the moment we arrived, the service was outstanding. Whoever selected and trained the staff clearly knew exactly what they were doing. Everyone we encountered was warm, kind, genuinely welcoming and incredibly helpful. There was something particularly special about the smiles from the staff — they never felt routine or forced, but genuinely warm and sincere. We honestly felt like celebrities throughout our stay! 😊 The hotel itself is beautiful, stylish and very chic, while still managing to feel warm and welcoming. The food was excellent, with a wonderful variety of choices, so there was something for everyone. We also had a fantastic massage, which was another highlight of our stay. And then there was MonoMono. The restaurant was absolutely amazing, both in terms of the food and the experience. We received wonderful service from Ramdan, Roma, Hali and the entire team. They were knowledgeable, attentive and genuinely caring, while also knowing exactly when to be present and when to give us space. It made the whole dining experience feel very special. But what impressed us most was what happened when our stay unexpectedly took a difficult turn. When my husband ended up in hospital, the care and concern from the Gaia team went far beyond anything we could have expected from a hotel. The concierge team and the entire crew were incredibly helpful, and the duty manager and staff were checking on his condition every couple of hours. They genuinely cared about how he was doing and whether there was anything they could do to help. That kind of care cannot be taught from a service manual. It comes from people who genuinely care about their guests. Gaia gave us a beautiful stay, wonderful food, excellent service and an absolutely lovely environment — but most importantly, it gave us a team of people who made us feel looked after when we really needed it. A huge thank you to everyone at Gaia and MonoMono. Ramdan, Roma, Hali, the concierge team, the duty manager and every member of the staff who took care of us: you made a lasting impression on our family, and you deserve all the praise. ❤️ We would happily return to Gaia, and we will remember the people here long after we leave.

We recently stayed at this stunning 8-bedroom private villa in the Dago area of Bandung, and it exceeded every expectation for a family reunion/group getaway. Nestled in the cool highlands, the villa offers breathtaking natural surroundings with lush greenery everywhere, both outside in the beautifully landscaped grounds and inside with thoughtful plant integrations that make the space feel fresh and alive. All the rooms facing a stunning hills. The layout is incredibly practical for larger groups: • 2 underground floors, each with 2 spacious bedrooms (4 bedrooms total downstairs), perfect for privacy or families with kids. • Ground floor features a massive, fully equipped kitchen with every utensil you could need, a large dining table for group meals, huge tv with comfy sofa, and a fantastic sound-proof karaoke room that kept the fun going late without disturbing anyone. • 2 upper floors, each with 2 bedrooms (another 4 upstairs), all comfortable and well-appointed. Every bedroom is ensuite (private bathrooms), and the villa comfortably sleeps 16–24 people depending on extra beds. One of the absolute highlights is the private heated swimming pool, a game-changer in Bandung’s chilly highland weather (we loved dipping in when temperatures hovered between 16–24°C). The water stays perfectly warm, making it enjoyable even on cooler evenings. The pool area feels luxurious and relaxing with those mountain/city views. Everything is provided thoughtfully: unlimited mineral water, complete kitchen setup (pots, pans, plates, cutlery, etc.), clean linens, WiFi, and plenty of space. The huge parking area in front easily accommodated multiple cars, no stress about parking at all. The design embraces nature beautifully, lots of glass for natural light, open spaces, and that signature Dago greenery that makes you feel like you’re in a peaceful retreat away from the city buzz, yet still close enough to cafes and attractions. If you’re looking for a spacious, fully-facilitated private villa for a big family, friends’ trip, or celebration in Bandung, this place is highly recommended. The heated pool alone makes it stand out in the cool climate. We’ll definitely be back! Rating suggestion: 5/5 stars Would stay again? Absolutely!

The facilities are good, and the food is decent, though not amazing. There were a couple of minor issues that were quite annoying. The first time we went for breakfast, we were asked how many people we were, and told that if there were two of us, we could only sit indoors and not outside. After calling a supervisor or coordinator, we were finally allowed to sit outside. Then there was the issue with the bathroom mat... after the room was cleaned, it wasn't put back. When we requested it, it took about 2 hours for it to be delivered. Every time we called, the receptionist answered like a bot, saying it had been reported to housekeeping for delivery... yes, it was delivered, but 2 hours later.