Slechte schoonmaak: de lakens van de vorige klant lagen op de kledingkast, de doucheafvoer zat los en was vies, de keukenkastjes waren oud en opgezwollen en er zaten etensresten op het keukengerei.
We have wanted to stay at AxelBeach for a while. People told us it's just an expensive old hotel, but because of the name it stays busy. Well, unfortunately that is the case. The rooms look like they haven't been updated for 50 years. The TV is old and the wires behind it were frayed so badly it didn't have a signal. And the mattresses are so thin and uncomfortable I woke up yesterday with pain shooting down my lower back and legs. There's no excuse for cheap pillows and mattresses if you're going to charge this much. And we had a suite!
It's like they're happy taking the *** $ but not meeting our expectations with that money. Other places to stay are much nicer. But on a positive note, the staff are absolutely incredible. They were always so friendly and helpful. I just wish that we had a better experience with the rooms.
Een beetje ver weg en een grote heuvel op waar je weer vanaf moet, maar prachtige locatie. Genoeg ligbedden. Avondentertainment en ontbijtbuffet waren warm en aangenaam.
Hotel con una buena ubicación en el casco antiguo, cerca de todos los puntos de interes.la habitacion interior normalita , la cama comoda. El unico pero es la bañera que al entrar y al salir te puedes resbalar
Een prachtig complex met een verwarmd zwembad. Als je moeite hebt met trappen, is dit niet de juiste plek.
Helaas is de parkeerplaats te klein.
Uitstekend ontbijt, enorme kamer met uitzicht op zee, helaas ontsierd door een hek. Verder is het er rustig en aangenaam! Het strand is prachtig, net onder het openbare gebouw, maar zo groot dat er geen probleem is met de ruimte.
Een zeer gezinsvriendelijk hotel met eigen kookgelegenheid.
Er zijn veel activiteiten voor zowel volwassenen als kinderen, maar de kinderclub kan soms wat krap zijn, omdat deze soms wordt geannuleerd. De zwembaden zijn geweldig en populair. De locatie en het uitzicht vanaf de achterdeur naar het strand zijn fantastisch. Perfect voor zonsondergang en zonsopgang. Ruime open keuken om zelf te koken. Prachtige gebouwen. Vriendelijk personeel.
Deze heerlijke bungalow biedt een ontspannend toevluchtsoord voor maximaal 4 gasten, met 1 slaapkamer met een tweepersoonsbed en een ruime woon-eetkamer met een slaapbank voor 2 personen. Het beschikt over moderne gemakken zoals airconditioning in de woonkamer, een plafondventilator in de slaapkamer, snelle wifi en een smart-tv met internationale zenders. De accommodatie is huisdiervriendelijk, zodat u uw harige metgezel mee kunt nemen. Het lichte interieur wordt aangevuld door grote ramen, waardoor er de hele dag door voldoende natuurlijk licht is. De badkamer is uitgerust met een douche en er is een privéterras met een eethoek en een barbecue, perfect om buiten te eten.
De bungalow ligt in een rustig wooncomplex en ligt op korte loopafstand van verschillende voorzieningen. U vindt een supermarkt en een restaurant op 200 meter afstand, en een winkelcentrum en entertainmentopties zoals bowlen en biljarten op 600 meter. Het prachtige strand ligt op slechts 3,5 km afstand, terwijl het levendige stadje Maspalomas, bekend om zijn zandstrand en levendige cafés, vlakbij is. Voor degenen die geïnteresseerd zijn in golf, de baan ligt op slechts 950 meter afstand.
Deze volledig uitgeruste bungalow beschikt over een moderne keuken met essentiële apparatuur zoals een koelkast, magnetron, oven en vaatwasser. Het is perfect voor het bereiden van maaltijden tijdens uw verblijf, met extra voorzieningen zoals een koffiezetapparaat, broodrooster en waterkoker. De accommodatie beschikt ook over een wasmachine, een strijkijzer en een föhn voor uw gemak. Bungalow in Maspalomas bij Golfbaan
Het is een hotel gericht op massatoerisme... en dat levert goede resultaten op, dus alles was prima geregeld voor de gasten. Er kunnen zich wel eens kleine problemen voordoen voor individuele gasten in zo'n omgeving... Zoals het parkeren van onze huurauto, wat 's nachts wat lastig was vanwege het gebrek aan parkeerplaatsen. Ach ja... We hebben desondanks een prettig verblijf gehad.
Det er forkert at det koster 3 euro Per dag at bruge safe når der ellers er så fin service. Og så er parkering i kælderen aaalt for dyrt 160 euro for 1 uge 😫 alt andet og service rigtig fint 😁👌
Zeer goed
43 beoordelingen
8,4/10
Prijs vanaf
£ 48
per nacht
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GGuest UserSanta Catalina Hotel is undeniably a historic architectural landmark, but as a hotel experience it fell well below expectations. On arrival, the service felt cold and somewhat pretentious rather than welcoming, with concierge staff coming across as detached and pompous rather than genuinely hospitable.
A key reason for choosing the hotel was the prominently advertised rooftop pool and views, only to discover after check-in that access is restricted to suite guests. The spa is similarly limited unless you pay €15 per person for 90 minutes, which feels disproportionate given the modest facilities. These restrictions are not clearly communicated at booking and leave a sense of being misled.
Several of the lounge and communal areas were also frequently reserved for corporate events and seminars, which further diminished the sense of a relaxed hotel environment. As a guest, it often felt as though you were secondary to business groups and functions moving through the space, even in more personal hotel moments such as walking through common areas in a robe.
In-room entertainment is very dated, with a non–smart TV offering only basic local and satellite channels. Room service carries a €5 delivery surcharge, while on-site dining is largely limited to high-end fine dining with little casual alternative.
It is also worth noting that Las Palmas sits under a noticeably less favourable microclimate than the south and west of Gran Canaria. During our stay, conditions were consistently cloudy, windy, and cool, which further limited the enjoyment of the hotel’s already restricted amenities. For those seeking reliable sun and beach weather, the southern or western parts of the island are a better choice.
Overall, despite its striking heritage setting, the combination of underwhelming service, restricted access to advertised facilities, dated in-room amenities, corporate use of guest spaces, and disappointing weather made for a stay that did not feel justified by the price and is not somewhere we would return to. The atmosphere and clientele also skew noticeably toward an older demographic.
CClarestaBest 4 star hotel!!
Initially we were worried about an all inclusive 4 star hotel. What if services, food, drink and entertainment aren’t good, we will be stuck! However, they changed our mind the minute we got there. As I approached the counter, they welcomed us and said they would check if our room was ready. Although it’s not, they took our bags for us and gave us a card (which allowed us to go and have lunch without extra cost) so we could start enjoying our time at the hotel.
The room was clean and we loved the deco. We loved the attention to detail too! You can tell a lot of thoughts have gone into the design of the room.
We love the food there too. We had breakfast, lunch and dinner every day we were there. Apart from the usual kids’ favourite, the main dishes were different at every meal every day. I particularly enjoyed the freshly cooked fish and paellas; and the Halloween themed night meal.
The animación team was excellent. They were very good with my kids. My youngest was a bit shy to start with at the kids club. One of the staff gave her a lot of special attention to help her settle in. The evening entertainment was better than expected too. We really enjoyed the acrobat show. It’s not exactly BGT standard but it’s definitely entertaining enough to keep all of us happy.
It’s also 10 mins away by car from the airport. We actually took the bus on the way there. It cost 1.40 eur per person and it stopped right opposite the hotel. On the way back, taxi cost 13-15eur. We also love that there is a beautiful beach right next to the hotel. It’s so thoughtful that there is a shower and towels right next to the gate so you could clean your feet before getting back to the hotel.
If there’s anything to complain about, I would say the steam room wasn’t working during my stay!
GGuest UserWe had a nice clean appartement which was very spacious. The bed is really good, very soft and we slept like babies. Bathroom was nothing special but clean which is the most important thing. Breakfast is a bit on the expensive side. (8,- for 2 small orange juice). The staff was friendly. We would’ve liked to stay longer but unfortunately it was fully booked. The only downside was the 100,- borg that has to be payed with creditcard as we didn’t have one but we got the appartement anyway. I recommended this place to others if they’re looking to relaxed without the screams from tourists.
If you read this as a tourist please keep this beautiful island clean and show your respect. (We walked around with an empty bag picking up trash along the road)
GGuest UserLovely clean accommodation, and an easy drive from the airport - perfect for a late-night arrival. The staff was very friendly, with biscuits and water refills available at reception. The apartment itself was super clean and felt very new. Our Wi-Fi didn't work the night we arrived, but I think that was just a temporary blip. The bed was nice, and the place felt spacious - a good place to work remotely from with well-stocked cupboards in the kitchen, and a good dining table too. There was also a lovely pool area with plenty of loungers. If you don't mind not having beach views, this is a good sun and pool break option.
GGuest UserLovely hotel at a very good location. Modern, nicely decorated for Christmas. Polite staff, good choice for breakfast and dinner. Christmas dinner was something out of this world( been to many hotels, but Xmas dinner now will be hard to match). Not sure if it is always like this but we were the youngest in the hotel(43&47)during the first part of holidays and only later some other younger people joined us. The average age was 60's 😁 This hotel is not orientated to children but for us it was perfect- no screaming and shouting and our girl had fun in the pool by
Herself and her cousin🤣 I wanted to book Spring Hotel Bitacora at first but now I am thinking that I made an excellent choice . That said, I might try it out next time just because of the All nclusive service Bitacora provides. It was a nice quiet stay so if you expect something like Turkey, eith music around the pool, kids disco and shows, this hotel is not for you. We were half board and 4 days we ate at the pool bar and were never disappointed. Good food and reasonable prices. We didn't book UP option because we were with the kids( it's for 18+)but if I ever come without them- I will try it out!
Pros:
Very good location
Modern hotel
Heated pools( wheelchair friendly)
Good food and service
Cons:
No shampoo in a room! It's a first for me 🙈
The tiles in the pool (mosaic) need replacement. My daughter filled probably half of the carrier bag from the bottom saw of the pool🤣
All in all- perfect stay and believe me, I am picky. It is one of the hotels I would recommend to my friends and family
GGuest UserLoved the size of the cottage. Lots of pools but wish they were heated! 🤣 Plenty of shops on site, clubs and pubs and lots of lovely walks in town. Great beaches and scenery 💗
GGuest UserThe room was very clean on the first day of stay, and the quality of cleaning every three days after check-in needs to be improved.
Other than that, everything else is satisfactory. The front desk is friendly and can help solve problems in time.
The environment is very quiet and leisurely. You need to rent a car to travel, and the parking lot is not free.
FFabio MarchesaniBeautiful resort, stylish and relaxing. I had a front pool room and was perfect apart they don’t have queen or king size bedrooms.
I slept very bad, the 2 single beds (not even attached to each other) and pillows are very uncomfortable.
Hope they’ll invest in comfort , I would definitely come back.
GGuest UserMagnicico albergo in posizione panoramica. Tra i più belli 4 stelle in cui ho soggiornoato. Merita da solo un viaggio apposta a Gran Canaria. Pulitissimo, e arredato molto bene (la mia camera aveva anche 1 belle poltroa un divano. Bellissimo il terrazzo privato panoramico on sedute). Spazi comuni magnifici come il salone con divani e biblioteca, sala ristorante, terrazza panoramica e giardino spa con piscina panoramica. La migliore colazione che ho fatto in vita mia in alberghi di questa fascia 4 stelle! Prodotti locali e non di altissima qualità e cucina espressa la mattina. Salmone servaggio, formaggio di capra locale, dolci di qualità superiore ecc. Tovaglie bianche con il logo della catena Paradores.
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