Hotels met Pools in Queensland, Australia

⭐⭐⭐⭐⭐ 4.8/5 The Swiss-Belhotel is my go-to place to stay. The beds are incredibly comfortable and guarantee a great night’s sleep. The staff are always friendly, welcoming, and genuinely helpful, often going above and beyond to assist. The hotel is clean, well-priced, and conveniently located close to the CBD, public transport, pubs, and restaurants. Consistently great service and excellent value every time I stay

Stayed at the Wyndham in Surfers Paradise for a family weekend away and overall it was a solid choice. As Gold Coast locals we didn’t really need the constant upsell on tours and activities, but I can see how interstate or overseas visitors would find that useful. The location is the real strength here — easy walking distance to Cavill Avenue, directly opposite Q1, and the observation deck nearby was great for the family. Very convenient without needing to constantly drive around Surfers. Our king-sized room was spacious, comfortable and worked well travelling with a young family. The hotel itself felt clean and well maintained. One thing worth noting for visitors is that the Hamilton Street beach entrance is still showing the effects of Cyclone Alfred from 2024, so beach access in that immediate area is not quite back to normal yet. That’s obviously outside the hotel’s control, but useful for travellers planning beach days. Overall, a good stay if you want a central Surfers Paradise base with plenty within walking distance.

I was very satisfied. There is a shop near the hotel, which is very helpful. Due to its location, it is a place where you do not have to eat. The hotel employees are very nice.

The room layout was cozy, and the room service was quite good. The pool was beautiful, and the food was also nice. The hotel is within walking distance of the city center. On a side note: avoid the trendy pasta restaurant Vila Romana (pictured in Figure 4). We're from Melbourne, and they thought we were tourists from China. An old man who spoke some Chinese kept trying to rip us off and was vague about wanting a tip. Figure 3, IMM Thai Cafe, was delicious; we ate there three times, haha.

We had a great stay at Paradise Hotel on the Gold Coast. The staff kindly upgraded our room, which gave us a beautiful river view — such a nice surprise. The room was very clean, comfortable, and well maintained throughout our stay. Parking was also convenient and easy to access, which made everything much more relaxing. Overall, a really enjoyable experience and we would happily stay again.

Public transportation isn't very convenient, especially at night when returning to the hotel. Buses often run late, requiring a long, hilly hike. Daytime buses are available, but they're not very frequent. It's quite a distance up a hill from the central area, and quite far. The shower in the bathroom makes a strange mechanical noise when you turn it on, but having two sinks is a plus. The bed in the room had some black spots, but it was quite large. It's just a low floor, with no view or privacy from the window. The second floor faces a busy garage. The next morning, my credit card was inexplicably charged over $270, in addition to the $100 deposit. I emailed the manager, but there was no explanation, just an apology and a refund. It was very confusing.

Had everything you need for a comfy stay, will be back! Would have love to stay longer

First, our request for a high floor was kindly accommodated—we were given room 11825 on the 18th floor, which features panoramic ocean views and elegant interiors. Many thanks to your team for that. In fact, my wife has a special request: could we please have this same room every time we stay at Dorsett? Second, the thoughtful gesture of a card, chocolate, and a bottle of wine for our special occasion truly showed how much effort your team puts into making guests feel valued. Third, both my wife and our child absolutely loved the pool and jacuzzi at Star Grand. So overall, our stay was amazing, to say the least. But none of this would be possible without first acknowledging your wonderful hotel staff. You probably see hundreds of guests each day, yet you still take a personalized approach—staying in touch with each guest and understanding their individual needs. Honestly, I hope other hotels will follow your example and make this the gold standard for excellence in customer service. Our last two hotel bookings through Trip.com were disappointing, but fortunately, your hotel never lets us down. The gold-accented interiors are striking and have become a signature look of your hotel. We’ll remember them just as fondly as we remember landing at Singapore Changi Airport. We recently bought a new house and have been decorating with gold-colored furniture from Koala Living. After staying with you, we’ve realized that our inspiration was inadvertently drawn from your hotel rooms. We come to Dorsett every year and have never been disappointed. We look forward to returning again soon.

Novotel Surfers Paradise is my goto hotel when I am visiting the GC, I have generally had exceptional service here and have always felt welcome. Although I did not have breakfast this time , the buffet breakast is one of the best buffet breakfasts around. My only criticism is based on past experience which they seem to have gone to great lenths to improve on - that criticism is the wait times at check-inn used to be horrendous, but now with new procedures in place it is relatively somewhat seamless. The seaviews are pretty good , seen better but still pretty good all the same

The location is fantastic, right at the end of the main shopping street. You can literally just walk downstairs and you're there. We were able to walk to several attractions from the hotel. The front desk for check-in is shared by two hotels, which wasn't very clearly indicated, and I was quite anxious while waiting in line. It's a pretty big hotel with lots of guests, and no matter which building you're in, there's always an elevator out of order. It seems like they always have to have one of the three elevators shut down for maintenance.