Çift kişilik yatagin tek kişilik yatakları birleştirip yapılması hayal kırıklığına uğrattı. En üst katta olduğumuz için yağmur sesi yoğundu ancak bundan rahatsız olmadık.  
Bunların dışında her şey çok güzeldi. 
بصراحه موقعه ممتاز قريب من السنتر واطلالته جميله ولكن الفندق قديم شوي وغرفه سقفها قريب مره مجرد ترفع يدك تصقع في السقف يعني ينفع ابو يوم او يومين بالكثير
My stay was absolutely wonderful! The staff went above and beyond to make me feel welcome and comfortable. Every detail was handled with care, and the service was prompt, friendly, and professional. I truly felt valued as a guest—highly recommend this hotel for anyone looking for outstanding hospitality!
Overall, the hotel is good.
We faced an issue with the beds; although our booking was for three beds, the third bed was not provided at first, but the problem was eventually resolved.
The lighting in the rooms is very poor, which made it difficult to properly assess the cleanliness. As for the bathrooms, the surface cleanliness was acceptable, though we noticed a small spider web. However, deep cleaning needs improvement since there were signs of mold between the tiles.
The air conditioning was weak and took a long time before we could feel a noticeable drop in room temperature.
Номера в отеле супер. У нас почти целая квартира была ) по местоположению не очень - до воды не дойти, Migros далеко. На своем транспорте доехать до пляжа можно ) ценники в ресторане гостиницы дороже чем везде, ну это само собой. Мы брали тут одну ночь чтобы поваляться в красивом номере - это получилось. Бассейн кстати не работал(
İş gereği 2 gece konakladım. Personel güler yüzlü,odalar geniş,kahvaltı iyi. Fiyat-Performans güzel. Konumuda Havalimanına 2 dk mesafede.Yine gelirsen hiç düşünmeden yine Kalırım…
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7.7/10
Good
I was very very disappointed with the hotel. It is my second time, my first time I was extremely happy with everything and decided to book again , but this time I was completely annoyed. Unfortunately, I found the hotel in a very unpleasant situation but a big plus for its staff and their efficiency specially the reception guys . A big thank you to them. Let us state the positive points, check in and out was quick and efficient. location is good. The employees are very attentive and efficient. Breakfast is great. Cleaning is done on daily basis. There is a spa and pool down but this time I didn’t use it so can’t say much. The view from the balcony is fabulous. The location of the hotel is excellent. Now lets talk about the room. Everything is old and not maintained well. Bedsheets, bedcover, pillows and pillow cases all are old and all have spots on them. On my arrival my bedsheets, bedcover & pillows had different spots on them . I immediately called the receptionist and everything was changed. Ac doesn’t work well. The toilet flush is broken & doesn’t work well. The carpets are old . I can’t say anything about towels for I never use hotel’s towels. I love this hotel but I was very disappointed with the situation that I saw when I stayed 4 days this time. Overall its ok & passable.
I had a wonderful stay at Residence Inn Trabzon. The hotel is perfectly located with a cozy and welcoming atmosphere that made my visit to Trabzon even more enjoyable. What truly stood out was the outstanding hospitality of the staff. A special thank you to Ahmed for his constant support, attentiveness, and kindness throughout my stay. I also want to sincerely thank Lina, the manager, for her professionalism and warm attitude—she ensured everything was smooth and perfect. Additionally, I want to give a shoutout to the evening shift receptionist (I wish I remembered her name) for her helpfulness and friendly demeanor. She was always welcoming and ready to assist with anything, making my evenings at the hotel even more pleasant. If you’re visiting Trabzon and want a place where you’ll feel genuinely cared for, Residence Inn Trabzon is the perfect choice. Huge thanks again to Ahmed, Lina, and the entire team for making my stay so memorable!
Garden View House is located up n steep hill - if you have luggage and arrive without a vehicle , this might be a problem. Mahmet, who is the caretaker, might be able to organize a taxi for you if you arrive via bus. The map on the site will lead you to the house - there is no name plate on the house and as I arrived in heavy snow it was very confusing. The room is comfortable with great views. Mahmet is a very kind and supportive man that will help you with whatever he can. The owners respond quickly and are very nice.
Everything about the hotel was wonderful. The cleanliness was excellent, the facilities were great, and the staff were very friendly and helpful. The location of the hotel is absolutely perfect — everything you need is nearby. It’s especially convenient if you’re planning day trips to northern Trabzon areas such as Rize and Uzungöl, or even Batumi, Georgia. You can easily coordinate with local tour companies for pickup right across the street from cevehar Mall, which is just a one-minute walk from the hotel. The only downside was the breakfast during the last two days of my stay — there was no buffet breakfast, and instead, they served set plates. I believe this was because there were not enough guests in the hotel at that time. Overall, it was an excellent stay and I would definitely recommend this hotel
Was upgraded to sea view, amazing indoor heated pool a little bit similar to the olympic. Sauna and steam room amazing facilities. Breakfast was superb. It's worth every penny. Greay location, plenty of parking.
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