Geplaats op17 sep 2025
Bokkie Truong
A short walk down a slope to the Ela beachfront and a good restaurant and bakery. The hotel is ok, but furniture, sheets, and mattresses are old and 'tired'. Staff is really friendly. Pool area nice. Check-in a bit frustrating as they couldn't find our reservation - eventually sorted out.
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Prijs per nacht vanaf:MXN1.749
Geplaats op17 jun 2026|Executive King Room
Guest UserI stayed here for two weeks, and it was one of the best experiences I could have asked for. The property was exceptionally well-managed, the atmosphere was welcoming, and every staff member was professional, attentive, and respectful.
As a solo female traveler, feeling safe and comfortable is incredibly important, and the team made me feel secure throughout my stay and while conducting business. Their hospitality, professionalism, and attention to detail truly stood out.
Hospitality: 10/10
Professionalism: 10/10
Ambiance: 10/10
I would gladly stay here again and highly recommend it to both business and leisure travelers.
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Prijs per nacht vanaf:MXN2.274
Geplaats op10 mei 2026
Guest User
Good facilities with gym, pools and closed to Vision City Mall. Good security too. But shuttle service need to improve. especially from airport to hotel where they tend to left person hanging there for 1 hours
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Prijs per nacht vanaf:MXN2.778
Geplaats op13 sep 2025
Donovan_l
(+)
the hotel room is clean and spacious. Check in from 2pm was possible. The hotel has its own restaurant and rooftop bar. It is located in a safe neighbourhood, I was walking around Boroko and visiting the local market, crafts market during the day and no issue at all.
(-)
I think I was unlucky cos my room 210 had bedbugs. I suffered from itchy bites the whole night, and thinking what it was until I saw a doctor. At first I thought it was mosquitoes but the room is air conditioned. See picture. I was bitten on my neck, arms and back. Their bedsheet or mattress must have been infested. Travelers do beware.
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Prijs per nacht vanaf:MXN2.529
Geplaats op15 mrt 2026
Guest User
It was superb👌from upon arrival to the complimentary room upgrade, which I did not expect, just superb and check out was seamless..Great work team Gateway Hotel and Apartments
Enjoyed the ladies night event as well upon arrival👌🙌
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Prijs per nacht vanaf:MXN3.015
Geplaats op8 sep 2026|Deluxe Twin Room
Lee FaithStaff are very helpful
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Prijs per nacht vanaf:MXN2.084
Geplaats op25 jul 2025|Premier Suite, Sea View, Beachside
John John Moro
Family enjoyed the stay at Ela Beach Hotel. Will definitely come back
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Prijs per nacht vanaf:MXN2.243
Geplaats op28 jul 2024
Guest User
really great hotel, spacious, comfortable room with balcony, delicious breakfast and swimming pool, price a little expensive but it's normal in POM, good place to stop by and do business in POM.
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Prijs per nacht vanaf:MXN1.670
Geplaats op24 nov 2025
Guest User
I found the apartment is dirty on the first day and i didnt have access key due to bad door sensor and i tolled hotel more that 3 times but no one response to my complain, in addition there are no internet on the apartment for theses 7 days, moreover they prommesed me to pickup me to airport but no bus come to my appartment, i was about to miss my flight because of their appointment.
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Prijs per nacht vanaf:MXN3.640
Geplaats op3 jun 2026
Guest User
A fun and enjoyable stay. A very unique and very large property. I would’ve preferred my room have been in the main building. But this is a very busy and popular hotel. Breakfast is decent, and they have a very good onsite shop for all your conveniences. I’d definitely stay again.
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Prijs per nacht vanaf:MXN2.038