Hotels met Wifi in North Yorkshire, United Kingdom

"1. Check-out Time Is Too Early In my experience, most hotels—whether five-star establishments or smaller boutique hotels—allow guests to check out around 12:00 noon. However, for such a large hotel with a rich historical background, the check-out time of 10:00 a.m. feels unreasonably early. It is particularly inconvenient for guests who wish to have breakfast, as the kitchen closes at 9:00 a.m., making the entire morning feel rushed. This aspect was disappointing and should be seriously reconsidered. 2. Luggage Storage After Check-out As a frequent traveler who has stayed in many hotels across different countries, I have never encountered a situation where luggage storage after check-out was not available. Typically, guests are allowed to leave their bags temporarily while exploring the city and return later to collect them. Unfortunately, this was not possible at this hotel. I found this quite surprising, especially considering the size of the property. As a result, I had to carry a large suitcase while visiting the beach and dining outside, which significantly affected my experience. This policy made me feel that guests are not sufficiently accommodated after check-out, and it was quite disappointing. 3. Room Facilities I understand and respect that this hotel is nearly 200 years old, and I have no issue with its age or character. Overall, the room facilities were acceptable; however, the water taps could benefit greatly from modernization. The current rotary-style taps are difficult to operate, requiring considerable force to turn on and off. This could be especially challenging for elderly guests. Additionally, when I entered my room, I noticed that water was already running slightly due to the tap not being fully closed. If the hotel were to gradually replace these taps with more user-friendly designs, it would not only improve guest comfort but also help conserve water in the long run. I believe this would be a worthwhile investment."

"Cleanliness and tidiness impressed me most. The reception service is brilliant and staff are always with smiling faces. I will suggest to my friends and family to stay in Holiday Inn York whenever they visit York."

"The hotel is very large, so I understand it can be challenging for the cleaning staff to maintain cleanliness everywhere. However, I noticed that the pictures online look a bit nicer (spotless) compared to the actual condition. Room 244 had an extra heater, which I really appreciated — it was the best part of the stay, as the room stayed warm and comfortable during the night. That said, there was some dust on the bedside table, and the toilet was not very clean. This was actually the first time I needed to clean the toilet seat myself in a hotel. I also noticed that some rooms seem much nicer and better maintained than others. The staff service was okay, and I found the breakfast very convenient — it saved me time before going out to visit places."

"Really comfortable Hotel…such a big room if compare to other hotel, with the big terrace that you can enjoy the view of the river. Also, it's not too far to walk from the train station as we didn't drive into York. It is within walking distance of York's main attractions such as the York Minister and The Shambles. The staff are nice and this is a good choice if you plan to visit York."

"The price is fair, the location is near the rail station. The Main Street is next to the hotel. There is no rubbish in my room it is so clean. Staff service is excellent and hot."

"The staff were so very nice, nothing was too much trouble, we arrived with two small dogs and they were treated like royalty, Kim and Maria behind reception and also Maria who served us in the buffet were so nice and even though Maria was off duty (from the buffet in the morning)that evening she helped Kim out when I had a problem with the tv, and they sorted a new one out straight away.   We fully intend to use the hotel again next time we are traveling that way. The hotel have exceptional great staff"

"Place was easy to find and just a 10 min walk to tge town centre. Car park was £8 for 24 hours parking in blue bays. Room was as per any other premier in. Only gripe room we was in heard what sounded like air con/water pipes squeaking thru the night"

"酒店很大很漂亮，像那種傳統的莊園，職員也非常友好，還給我們提早兩個小時check in. 令人有一種賓至如歸的感覺。酒店的早餐也很豐富美味。"

"Very clean hotel although we arrived the hotel at 11pm and we still managed to get inside. Very big room and have all you need to be use when I stay there. Lovely hotel"